บริเวณรอบๆ สกีรีสอร์ทนานาชาติซัปโปโร × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I stayed for one night and two days. Rooms & Amenities → The in-room open-air bath was clean and very relaxing. Hospitality & Service → I was warmly welcomed from check-in, and the staff responded pleasantly whenever I needed anything, which made me very happy. Onsen Baths → The large public bath was spacious, and the outdoor open-air bath area was also clean. I also appreciated the service of having drinks and towels available in front of the sauna room. Dining → I only had breakfast, but it was delicious.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

We added an all-you-can-drink Plan. We were very satisfied with the delicious selection of drinks. All the staff were also very friendly and pleasant.

This Hotel was recommended to me by ChatGPT, which understands my preferences and personality, and I was extremely satisfied with the result. Not only were the building and interior design wonderful and stylish, but the staff were also very kind and pleasant. Breakfast was served in such a beautiful space that it took my breath away, and everything was delicious—especially the scones, which were outstanding. As this trip was for my husband’s birthday, we used the anniversary Plan. They prepared non-alcoholic champagne and a very tasty cake, making it a lovely surprise. Neither of us drinks alcohol, but if we had more time, we would have liked to visit the bar as well. Perhaps because it was a weekday in May, there were many foreign visitors both in town and among the guests. Since it rained, being able to borrow the coin laundry facilities and a shoe dryer was incredibly helpful. If I had to mention one thing, it would be helpful if there were guidance on how many minutes are needed for roughly how much laundry. (At 100 yen for 25 minutes, I suspect even one T-shirt might not fully dry...) I initially thought the price was per person but then realized it covered two people as well—which surprised me even more. There’s nowhere else where you can get this level of quality and satisfaction at this price! Thank you for such a wonderful day.

We stayed at Chalet Ivy Jozankei for our honeymoon. When we arrived, we were a little surprised by the steep downhill slope, but a staff member quickly came over and helped carry our luggage, which was a huge help. The mango tea served at check-in was delicious, and we felt warmly welcomed. All of the staff were kind and attentive, and together with the calm atmosphere throughout the Hotel, it made for a truly relaxing stay both physically and mentally. The lounge had a wonderful view, and since it was relatively quiet, we were able to enjoy window seats many times. Both dinner and breakfast were excellent and very satisfying. We used the bath in our Room about four or five times, and the public bath was often quiet as well, so we could take our time enjoying a relaxing soak on our own. Even after check-out, they drove us to the bus stop, and we were impressed by their thoughtful service down to every detail. Thanks to the heartfelt hospitality of the staff and the comfortable Facility environment, it was an exceptionally fulfilling stay. We would love to stay again.

Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

We stayed as two couples (my parents and us), making a Reservation for two Rooms for four people, and they kindly arranged adjoining Rooms for us. The lounge service was available for a long time, so after the bath we relaxed for over an hour enjoying beer, honey, and more. The calm atmosphere makes it enjoyable even if you’re traveling alone. The large public bath was not crowded, so we could take our time in the open-air bath as well. Since the baths switch between men and women the next day, we were able to enjoy both comfortably. Meals were served in a semi-private setting, and all staff were very courteous. When we were looking for something we had misplaced, they helped us kindly; we found it later, but their thoughtful support really stood out. We were completely satisfied with everything, and my parents said they would like to go again—so I’m glad I brought them. I’d love to visit again in a different season.

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

This was my first time staying here. I’d been curious for a while, and it was just as I expected—I really liked it. The building may not be brand-new, but perhaps it has been renovated; I had no inconveniences at all. The meals and the bath were both very relaxing. If my schedule allows, I’d like to visit again later this year for about two nights, and I look forward to staying with you again then.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

This Hotel is very cozy and located in a quiet riverside area. It’s a short walk to the center of Jozankei, but it’s perfect for a post-meal stroll, and you can also enjoy the illuminated Toyohira River. The meals focus on quality over quantity; each dish made the most of its ingredients, and everything was delicious. The Onsen bathing area is on the smaller side, but since this Ryokan has only a few Rooms, it never felt crowded (weekday Monday stay during Obon week).

As I prefer gluten-free options, I usually stay at Japanese-style Ryokan with mainly Japanese cuisine. This Hotel also offered gluten-free meals, and the Room was clean and functional. The staff provided excellent service as well. The view from the Room was outstanding. I’ve already made my next Reservation.

Stayed at Asarigawa Onsen for the first time in 30 years. Since the reservation was made the day before, room options were limited, but it was a spacious room. However, there was some noise from the pipes. Dinner was very delicious, though I wished for a few more dishes. The breakfast buffet had more variety than expected, and the curry was tasty. Next time, I’d like to try using the izakaya. The Christmas decorations inside were beautiful, and the live piano performance was amazing—I listened for an hour. The open-air onsen was nice, but I felt there could be more baths available. The staff's service was excellent; I’d love to visit again in a different season!

Everything—the views, the Room, the baths, the meals, and the hospitality—was outstanding. My whole family kept saying again and again that we had never stayed at such a wonderful Ryokan. First of all, the baths! The view of Otaru spread out below from the open-air bath was breathtaking. (We also really appreciated that the amenities were from a well-known cosmetics brand and that towels were always available.) Inside the Ryokan, there were furnishings that evoked the former prosperity of the Herring Mansion, making it an irresistible place for history lovers. Both dinner and breakfast were delicious, and I especially can’t forget the potato with butter sauce—a long-loved specialty of this Ryokan. It was such an incredible time that I almost didn’t want to recommend it to others. I definitely want to come back again next time.

This was our Accommodation on the last day of our trip to Hokkaido. There was also a bus from Sapporo, so access was convenient. We made a Reservation for an Executive Suite. From check-in we used a dedicated counter, and there was also an exclusive lounge, which made the stay feel special. The bathroom was spacious and relaxing, and we were very satisfied. However, dinner was a buffet in a large hall, but it was so crowded that we couldn’t take our time, which was disappointing.

Although I was told it was a bit far from Otaru Station with some elevation changes, it was an easy walk. I enjoyed strolling around the town of Otaru along the way. Breakfast was excellent and very delicious. The Room was also spacious, and I could truly relax. All the staff were very kind, and I had a wonderful stay. Thank you very much. I would love to stay here again when I visit Otaru.

I stayed for one night while sightseeing in Otaru. The Hotel has great access to the main street, and there is a convenience store right next door, which was very convenient. Breakfast offered a wide variety of dishes, all delicious—I was almost disappointed that I couldn’t finish everything. Since the Hotel is new, it was clean overall, but it was a bit disappointing to find mold around the Room’s plumbing areas (such as the base of the sink faucet and the corners of the bathtub). That said, the staff were courteous and helpful, and I had a comfortable stay. I would like to stay here again when I visit Otaru.

Last year, I stayed here with my parents, who use wheelchairs, and we were truly well taken care of. I wanted to bring them to the Onsen they love while they were recuperating, and we chose this place because the Room had a bath and it was barrier-free. The Room was very relaxing, and the food was exceptional—my parents kept saying how delicious it was as they ate with such joy. Late at night, my father and I also enjoyed the ramen snack service and ice cream together. After that, my father passed away, so this year we stayed again in his memory. At dinner, you kindly prepared a set meal for him with rice and miso soup among other items. I was deeply moved by this unexpected gesture and couldn’t hold back my tears. We displayed his photo, shared memories of him, and enjoyed the meal. The Facility is wonderful, but above all else, thank you for your heartfelt hospitality. I would love to stay again!

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

We stayed with four friends. The building is old, but the Japanese-style room was spacious. The restroom was a bit hard to find, but we were able to use it without any issues. The dining area was also large, and thanks to staggered meal times it was rarely crowded. There was a wide variety of dishes, so we could enjoy our meal at a relaxed pace. Both baths require taking stairs from the entrance, so I felt it might be difficult for guests with mobility issues. One of the baths had water that was too lukewarm, so we couldn’t stay in for long. The parking lot is far away, but they provided Shuttle Service by car, which was helpful. Thank you for your hospitality.