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This was my sixth stay. As always, the staff’s service was courteous. Breakfast was delicious as well. One request: it would be convenient to have one more face towel. After using one for bathing, there isn’t a towel left to use in the Room. I plan to travel to Hokkaido twice a year from now on. I would like to stay here again.

This was my first trip to Hokkaido. I stayed for a Multiple Night Stay to celebrate the birth of my eldest son’s baby and to see my grandchild. They kindly accommodated a late check-in, and I appreciated the wide selection of amenities next to the front desk. Breakfast menus changed by day, so I enjoyed a delicious meal on the second day as well. In particular, I loved the seafood rice bowl where you can add as much of your favorite toppings as you like. All staff were pleasant, and I had a very comfortable stay. It would have been even better if the changing area were a bit more spacious.

I usually stay as a couple, but this time I stayed alone and have trouble with my legs. I was a little anxious, but thanks to your thoughtful support I was able to stay comfortably. I am truly grateful. The Grand Hotel is still the most relaxing and my favorite.

The location was great, and I had a very comfortable stay. The complimentary drinks at the 1F café were excellent. Unlike a typical breakfast, every dish was delicious, which really surprised me. The only thing that concerned me was how small the Room was, but otherwise it felt perfect. I would like to stay again when I visit.

A clean business hotel just steps from Susukino Station. Great location and very clean—really enjoyed my stay!

Although I was traveling solo, I stayed in a twin Room, which was spacious enough to relax. There was also a large public bath, and the towel bag and amenities needed for bathing were well provided, so even though it was a business trip, I was very satisfied. I would like to stay here again when I visit Sapporo.

It was close to the station and very comfortable. I also found that you can get to and from the station via the underground passage from near the Hotel. The front desk staff were very helpful, and I would like to stay at this Hotel again when I visit Sapporo! Breakfast was delicious too. Thank you very much.

The Room was spacious and well equipped with amenities—truly a first-class Hotel. Breakfast was plentiful and very satisfying. Perks included complimentary drinks in the refrigerator and access to the lounge. Late check-out was extended from 11:00 to 12:00, so we were able to relax and take our time. We would definitely stay again. Thank you for your hospitality.

I chose Ronshan again this time because I had a great first stay two months ago. The Room is well maintained, the bed is comfortable, and I really appreciate the convenient setup with separate bath and toilet. Above all, the front desk staff are wonderful. Both last time and this time, their service was polite and pleasant. They also helped me in various ways by storing my luggage before and after check-in, and I think the same woman handled my phone call as well—thank you very much for your courteous support! I expect to visit Sapporo about once a year going forward, so I’d love to stay at Ronshan again.

We stayed for one night with three people. In addition to the three beds, there was a table and chairs, and we were able to open two suitcases on the floor. It was also nice that the toilet and washbasin area were separate. The hair dryer in the Room was a Dyson. Unfortunately, the springs in the extra sofa bed were so painful even just sitting on it that it was hard to sleep. Also, one of the chairs was wobbly and unusable. If the sofa bed and chair are replaced, it would be perfect. My family said that when the public bath is crowded, the changing area is small and difficult to use. I used it comfortably when it wasn’t busy. It would be nice if we could check how crowded it is from the Room.

I usually stay at a Hotel connected to Sapporo Station, but this was my first time here. The staff at the breakfast venue in the morning were very attentive, and the selection of dishes was extensive—everything tasted excellent. I stayed for two nights and never got bored; there were so many options I couldn’t decide what to choose. The automatic pancake machine pancakes were surprisingly better than those at Japanese chain Hotels in Tokyo. The Onsen Facility was so good that I used it many times. This will be my go-to Accommodation whenever I visit Sapporo.

The front desk staff made a great impression, and the Room was comfortable. I will stay here again when visiting Sapporo!

While the interior color scheme may be a matter of personal preference, it was a good Hotel.

Despite being very close to Susukino, a major entertainment district, the property was very quiet inside, and the hospitality and convenience were excellent. This will be my regular Accommodation in Sapporo. It was a very pleasant stay. Just one thing: The screw on the lower holder for the bathroom shower head was loose and coming off, so I couldn’t use it. I hope it can be repaired as soon as possible.

The female staff’s hospitality was wonderful—on par with the Imperial Hotel Tokyo. Of course, the male staff on the night shift were great as well. One morning, I couldn’t decide between the 30-minute scrub course and the 60-minute scrub course. Even though it looked like I might go past the 11:00 check-out time, they handled it wonderfully. When I visit Sapporo again, I’d like to stay at Jasmac Hotel. It has a bit of a Showa-era feel, but it’s charming and atmospheric. It made me want to support them. Next time, I’d also like to try the dining area inside the bath facility, as I’ve heard the food is delicious. During my stay, thanks to the excellent service from the front desk staff, I was able to enjoy a comfortable two-night, three-day stay.

Great location, clean rooms, long opening hours for the large public bath, and a wide variety of food—very satisfying!

Access from Hosui-Susukino was very convenient. All the staff were very pleasant. There was no bathtub, only a shower booth, but it wasn’t a problem at all. It was my first time trying a rain shower. There was no step between the Room and the toilet, so moving back and forth was very smooth and helpful. There were lovely translucent designs at the toilet entrance and on the window curtains, and I took photos of them. I felt the bed was a little high—probably due to its position relative to the wall-mounted TV. If I have the opportunity, I would like to stay at this Hotel again.

More satisfying than a typical luxury Hotel in every way—attentiveness, service, Facility, access, and amenities.

The staff's response was excellent. Upon arrival, I was able to change from a smoking Room to a non-smoking Room. They also recommended some nearby shops.

I stayed in Sapporo mostly by myself throughout June, and close to the last day my family of three stayed here as well. This used to be New Otani Sapporo, and the Room is spacious in a classic city-hotel style and has been beautifully renovated, so I had no complaints at all. Breakfast is also wonderful—you can enjoy as many of the famous pancakes as you like, and it’s a great way to start the day feeling happy. I’ve seen some comments about the age of certain bathroom fixtures, but on the higher floors I was soothed by the mist setting with a ReFa shower head. On lower floors, it’s a two-handle mixer tap type; however, perhaps because of that, the water pressure is extremely strong and you can fill the bathtub quickly. Combined with the shower head, I could even massage my legs in the shower, which personally left me very satisfied. I plan to stay here again whenever I visit Sapporo in the future.