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This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

We stayed here to celebrate our daughter’s birthday. From the moment we arrived, all of the staff were extremely courteous, and we were able to spend our time comfortably. They also kindly helped with a birthday surprise, which made our daughter very happy and turned it into a truly memorable birthday. The room had a calm atmosphere, and we were able to relax and enjoy the hot spring in the in-room bath. The hot spring in the large public bath also had a great view and was very refreshing. Every dish was delicious, and we loved the beautiful presentation that reflected the season. It was enjoyable to look at as well, and we were able to take our time over the meal. We are truly glad we chose this place for such an important day—our daughter’s birthday. It was a wonderful inn that made us want to stay again on another special occasion.

The Hotel staff, cleanliness, and meals were all outstanding. About 70% of the guests seemed to be international visitors, but the team provided warm, attentive hospitality. Breakfast was delicious as well. Both Japanese and international guests can feel at ease—more than that, I think you’ll have an amazing stay. Highly recommended.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

I stayed for a Multiple Night Stay on my own and was able to relax. The texture and feel of the Room were outstanding—truly wonderful. It was a Room that made me want to take lots of photos. Room service and turndown service were handled promptly, so there was no stress at all. Also, the restaurant I visited at night, Omo no Ma by SingleThread, was delicious and a lot of fun. If you stay at this Hotel, I highly recommend it for dinner. The only disappointment was the view from the Room. I chose a Room with a view of Kennin-ji Temple, but for Japanese guests it may not be that impressive. That said, given the location it can’t really be helped, and this is still a Hotel that offers satisfaction far beyond that.

We stayed for three nights. Located near Yasaka Shrine, with sightseeing spots such as Chion-in, Kodaiji, and Kiyomizu-dera within walking distance—perfect for a morning stroll. There are also plenty of buses, so we didn’t feel inconvenienced at all. The Room was lovely, and I was truly impressed—thanks to the Repronizer hair dryer and Bamford amenities, my hair became so soft and fluffy! There isn’t a bath chair in the Room, but they kindly lent us one when we asked. Although it’s listed as no meals included, the lounge available from 7:00 to 24:00 is exceptionally well stocked. In the morning I especially loved the chocolate bread and yogurt; at night, the beef prosciutto and canelé were my favorites—I ended up having them almost every day during our stay. The drink selection is also great, with unique beers, sake, wine, gin, and whisky, plus plenty of non-alcoholic options. The sparkling water made by Kizakura using Fushimi water was incredibly delicious—I kept drinking it throughout the day after mixing drinks with it (haha). You can also borrow a tray and take lounge food and drinks back to your Room. The only downside was that the laundry facilities are about a 9-minute walk away. Since we often do Multiple Night Stays as a family, having laundry in the Hotel would be helpful—but this is an Accommodation with only a small number of Rooms, so perhaps we should just be grateful there’s one within walking distance. Overall—especially considering what’s included in the lounge—the value for money is excellent. The staff were kind and approachable as well. It was a very comfortable Accommodation where we felt at home. We’d love to stay again.

I stayed here twice shortly after it opened, and this time I returned for the first time in seven years. Back then, I felt the service didn’t quite suit us, but this time all the front desk staff were friendly. Perhaps because it was early in the morning, the large public bath was also very well cleaned, and I had a comfortable stay. The Room is not large by any means, but considering this location in Gion and the level of service for this price, I was very satisfied. If possible, I would appreciate having bath towels available in the bath area or an extra set of towels placed in the Room. Reusing a wet towel multiple times isn’t pleasant. Also, I would like a “Do Not Disturb” sign for the Room. Even if housekeeping is not expected to enter, mistakes can happen. For security reasons as well, I strongly hope you will consider this. If I have another opportunity, I would love to stay again. Thank you in advance.

It was another comfortable stay. We apologize for the trouble caused by my friend’s forgotten item, and we truly appreciate your kind and attentive support. The breakfast we were looking forward to was exactly as expected—both the fresh juice and the rice were delicious. We enjoyed a hearty meal with an extra serving of rice before heading out sightseeing. We also appreciated the quiet atmosphere, as well as the lounge in the evening and the coffee service in the morning. In Kyoto we end up walking a lot, so it was wonderful to relax in the spacious bathtub to ease our tiredness, then unwind and chat in the lounge. This is a Hotel in Gion with great access for getting around on foot. We will visit again.

The cozy size of the Accommodation felt very comfortable, and the staff were wonderful—it was a place where we could truly relax. Kurumi had no other guest Rooms on the same floor, and the library next door felt like an extension of our own Room, which made it feel like a great bonus (lol). The location was also convenient for visiting Kiyomizu-dera before breakfast and coming back easily. Breakfast was delicious as well. Thank you very much for a lovely stay.