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A hotel that makes you want to come back again and again. Everything is wonderful, from the staff's service to the Room, the bath, and the meals. The baked sweets, fresh fruit sweets, apple vinegar drink prepared in the Room, and the fresh flowers on the table... I look forwa

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

In conclusion: the room, meals, and garden—all exceeded expectations. The staff members were all kind and provided excellent service with warm hospitality. If I had to mention one drawback: it is not fully barrier-free as there are some stairs that need to be used in certain are

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

Conveniently located within walking distance from Hakone-Yumoto Station, perfect for strolls and shopping for souvenirs. As the accommodation is not crowded, you can relax both in the bath and dining area. The meals are seasonal, featuring plenty of local ingredients and are de

The overall design sense of the facility is excellent. The open-air bath in the Room is spacious and offers a very pleasant view. The staff's hospitality is outstanding. The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinn

The Room was incredibly spacious, and the private open-air bath and amenities were absolutely wonderful! Even in the rain, you can enjoy the bath without getting wet, and the sound of rain is amazing! I visited with my 7-year-old son, and the buffet offered a wide variety inc

The welcome drink and snack service were also delightful touches. The bath facilities allowed for relaxing soaks, and the changing area was clean and well-maintained. I personally appreciated that the showerhead and hairdryer were from ReFa! It was truly an excellent stay

All staff were kind and attentive. The meals were delicious and more than enough (we had a late lunch, so we were too full and ended up leaving quite a bit—sorry about that). The bath had a lovely view by the river, with a great atmosphere. We stayed in the Room with six people,

There were also plenty of entertainment areas such as a manga corner and a game corner, and I felt that no matter how much time I had, it wouldn’t be enough. In addition, the meals were very carefully prepared, and both the presentation and taste were excellent. Seasonal green

The surprise went perfectly—thank you so much! For dinner, there was an all-you-can-drink alcohol option, and we enjoyed dishes that paired well with drinks. Starting with beer and finishing with sake (4 dry sake, 1 sweet sake, 1 medium-dry sake), we thoroughly enjoyed the mea

Above all, the staff were courteous and wonderful. When we asked them to receive a birthday cake for my companion, they kindly accommodated us, and as we were leaving they even prepared a small gift—my companion was truly delighted. Of all the Accommodations I’ve stayed at in Hak