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A hotel that makes you want to come back again and again. Everything is wonderful, from the staff's service to the Room, the bath, and the meals. The baked sweets, fresh fruit sweets, apple vinegar drink prepared in the Room, and the fresh flowers on the table... I look forwa

The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, which made us feel very comfortable.

The Onsen temperature was perfect, the room had the refreshing scent of new tatami mats, and there was a spacious garden right in front of us, making our stay very comfortable. The meals were beautifully crafted Japanese cuisine that were visually delightful and incredibly del

When choosing an Accommodation, if a newly renovated one is on my list, I can’t help but go—I’m instantly intrigued. The Accommodation we stayed at this time, nehako, ranked among the very best. Dinner featured delicate creative dishes that reminded me of Kyoto, and for the ma

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

They also noticed that I was pregnant and kindly replaced the pre-meal drink with orange juice. Although we were initially anxious about traveling with a small child, it turned out to be a wonderful experience. We look forward to visiting again as a family of four after our s

The staff were also very polite and kind—truly pleasant people. Room, Facility, meals—everything made for a wonderful stay! Next time we’d like to visit in season when we can use the pool. We’re also looking forward to enjoying BBQ on the balcony connected to the living room

This Accommodation melts away everyday fatigue and stress as soon as you step into the bath—once you stay here, you’ll find yourself coming back again and again. Thank you for taking such good care of us. We will definitely visit again within this year. Thank you very much.

With in-room dining, we were able to relax at our own pace, and since the bath in the Room is also an Onsen, we could enjoy it whenever we liked. The staff were attentive in many ways, making the stay very comfortable. When we stayed previously, the manager remembered that I get

Our attentive proprietress is a certified Onsen sommelier and a certified calligraphy instructor, and calligraphy experiences are also available. Three private Onsen baths feature free-flowing natural hot spring water, and Reservations can be made. While no meals are provided

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

Conveniently located within walking distance from Hakone-Yumoto Station, perfect for strolls and shopping for souvenirs. As the accommodation is not crowded, you can relax both in the bath and dining area. The meals are seasonal, featuring plenty of local ingredients and are de

The taste of the food was refined, and we were delighted with each carefully prepared dish. Breakfast was a buffet with both Japanese and Western options, which we thoroughly enjoyed! The onsen, with its open-air bath and large rock bath, helped us relieve our daily fatigue. We w

The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinner was very delicious, and the private bath was extremely comfortable. It was truly amazing overall, but there was just one major disappointment—the Western-style breakfa

The contrast between the meticulously designed interior and the simple rooms is also remarkable. Moreover, the dinner and breakfast are very delicious. There are no complaints, but to become a prestigious Ryokan, I hope the youthful and energetic staff can be further trained