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We reserved the Luxury D-type Room as a couple. We love traveling and visit great Accommodations all over Japan, and from the moment we arrived by car until we were seen off, we had a truly wonderful stay. First of all, the Accommodation was spotless. The staff’s greetings were excellent. Mainly during meals, international staff assisted us and did their best to explain each dish using challenging Japanese. The Room was also very clean—we were thrilled! Unfortunately it was cloudy, but even so, the view from the open-air bath was amazing. Including the large public bath and private baths, I can’t even count how many times we soaked in the baths... The dinner and breakfast were both delicious—we were completely full. Thank you for such a comfortable time. We would love to visit again.

Dear Kamon Team, To celebrate our 33rd wedding anniversary, we stayed here for the first time, choosing your Accommodation based on Reviews around the Hakone area—and it turned into the best anniversary we could have hoped for. My wife and I are truly grateful. From check-in to check-out, we received impeccable hospitality in every way. Starting with the attendant whose wonderful smile looked after us, every member of staff was exactly as described in the Reviews—flawless in their manners and attentive to even the smallest details. The beautifully renewed design blending Japanese and Western styles was delightful, and everything throughout the Facility was thoroughly cleaned and well maintained, creating an exceptional sense of freshness and comfort. As lovers of traditional Ryokan stays, both my wife and I were completely satisfied. We were also impressed by the wide selection of stylish women’s yukata—and it felt almost too wonderful to receive a cute drawstring pouch filled with amenities as well. When we mentioned in advance that we were visiting for our anniversary, thoughtful touches awaited us at dinner: a framed red-and-white crane mizuhiki decoration, chopstick rests marked with celebratory characters, sekihan served in an adorable bowl with “good fortune” written on it—and even a commemorative gift of a ceramic tumbler set. The dinner course itself was outstanding: exquisite ingredients beautifully presented on elegant tableware, with staging that delighted all five senses. We could truly feel the aesthetic sense and craftsmanship of everyone in the kitchen team throughout. Of course, there was nothing to fault—the taste, portions, hot/cold balance, and perfectly timed serving and clearing were all impeccable. We have stayed at many luxury Ryokan and heritage Hotels every year for our anniversary, but there is no doubt that Kamon has become an unforgettable Accommodation for us. Even on our way home we couldn’t stop talking about your hospitality together. We would love to return again—thank you very much in advance when we do. We sincerely wish you continued prosperity going forward.

This is my favorite Hotel in Hakone Onsen. Every staff member is extremely kind and helpful. The dinner is enjoyable, as the appetizers vary each time we visit. After that, I get a body treatment; it’s always with the same therapist, which feels reassuring, and they are very skilled—I really like it. Highly recommended.

I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

The hot spring water is simply outstanding. Meeting the friendly and kind proprietress is also one of the highlights. I’ll be back again later this year. Thank you for everything!

Each meal came with a note from the head chef, and both breakfast and dinner were delicious and beautifully presented—a real feast for the eyes as well. The late-night ramen was also excellent. There was a drink bar too, which we enjoyed before and after meals. Many of the staff were young, but everyone was kind and seemed well trained. Since we stayed multiple nights, we declined housekeeping, but we would have liked the towels to be replaced without having to ask. We are repeat guests and would definitely like to visit again.

Not only the building itself, but also the hanging scrolls and other details in the Room were wonderful, allowing us to spend a relaxing time while appreciating art and culture. As we stayed on a weekday, I mentioned at check-in that I was interested in the building, and the Accommodation staff kindly showed us several of Meijikan’s highlight Rooms. My parents and I were very satisfied. Thank you for your thoughtful hospitality. The in-room dining was also excellent, including freshly cooked white rice prepared right in front of us and abalone with a tender bite. We will visit again.

It was my first visit in a while, and once again I had a very comfortable stay. At meals, you kindly accommodated ingredients I need to avoid for health reasons by removing them or substituting alternatives. I’m sure it was extra trouble, but the food was truly delicious. I also really enjoyed chatting with the staff. As last time, the service left a lasting impression. I would love to visit again.

From the warm welcome to the lovely smile of the proprietress who served our meal, everything was full of hospitality, and the food was delicious. There was also a private bath, so I was able to spend a relaxing time with my wife, and I would like to stay again.

The Facility was very clean and comfortable, and it felt like coming back to the countryside. The bath was private, and having meals served in our Room was wonderful. The futon was fluffy, and I slept soundly. The hostess had a calm, relaxed manner that put me at ease, and the hospitality was outstanding. Thank you very much.

We were satisfied with everything, including the food, hot springs, and service. However, the road from the main road to the main building was hard to find and very narrow, and at times it felt uncomfortably close even for pedestrians, which made us uneasy. Aside from that, it is an inn we would definitely like to visit again.

We made a last-minute reservation to celebrate a birthday. Due to worsening weather in Tokyo, we had to change our plans at the last minute, and while searching in Hakone we found this inn. Unlike many other places, there were many young yet highly capable staff members, and their service was truly pleasant. We couldn’t finish the celebratory fruit platter at dinner, and they kindly arranged for us to enjoy it in our room—we are very grateful. Thank you very much. The room was clean and quiet, and we would love to visit again!

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

Everyone on the staff, including the front desk team and the attendants, was kind and welcoming. My husband especially remembers being spoken to in the lobby. There were so many things we liked. The Onsen had excellent non-slip measures in place, so we could enjoy the baths safely. For karaoke, our name was posted, so we didn’t have to worry about other guests peeking in. It was also convenient that all the Facilities we wanted to use were grouped together on the second floor, making it easy to get around. There’s too much to list here, but we would love to visit again.

There were many types of open-air baths and the views were wonderful, and I was also able to use the baths at Hotel Okada, which made my stay very satisfying. The amenities were well stocked, and it truly felt like everything was taken care of. There were also plenty of entertainment areas such as a manga corner and a game corner, and I felt that no matter how much time I had, it wouldn’t be enough. The meals were also very elaborate, with both presentation and taste being excellent. Shishito peppers were used in the seasonal green vegetable tempura, and they were quite spicy so I struggled to finish them on their own, but everything else was delicious. I stayed in a Japanese-Western style Room on the 3rd floor. The view from the window felt open and expansive, with mountain ranges and the townscape below.

I really love it here. The bath, the buffet meals, the service, and the Room are all excellent. That’s why I come back every year.

Although I’d known the name, this was my first stay. During a break in the rainy weather, I walked from Tonosawa Station, and it felt like a little hidden retreat. In hindsight, it was probably the right choice compared with taking the bus from Yumoto along the crowded road. From the moment I arrived, I received a very warm welcome, and the view from my room was wonderful—I could have spent all day doing nothing but looking out. There were fresh Japanese sweets on the desk as a complimentary treat; since many places offer only packaged snacks, this made me especially happy. There are quite a few stairs, but the property is a comfortable size, so I quickly got used to moving around and thoroughly enjoyed the baths. The atmospheric bath with stained glass, the open-air bath reached by walking outside for a short distance, and the bright private bath on the top floor—all had wonderfully smooth water. Most guests were international. (Not at all the inn’s fault, but I was surprised to see someone enter wearing swimwear and carrying a smartphone.) Meals were served in an impressive hall with a magnificent coffered ceiling full of character. The painted sliding doors were also beautiful—it was truly a rare experience. All of the staff seemed highly experienced; whenever I asked something they answered carefully, and I was moved by how proudly they worked. This is an outstanding inn filled with hospitality—somewhere I would love to return to regularly. My room had great views over the Hayakawa River; during prolonged rain it became quite loud, so if you’re sensitive to noise you may want earplugs. The building is full of highlights yet somehow warm and cozy as well—and maintaining it must be no easy task. It’s such a wonderful place that I sincerely hope will remain for many years to come.

My wife and I stayed in a Room with an open-air bath fed directly from the hot spring source. The bath size and water volume were just right for two, so we enjoyed it before dinner, after dinner, and again before breakfast. Both dinner and breakfast were served in a private dining room with plenty of space. For dinner we chose the Gourmet Kaiseki Plan, so the portions were a bit too much for us (we’re not that young anymore) and we couldn’t finish everything, but we were very satisfied with the quality—especially the shabu-shabu, which was delicious. The proprietress showed us to our Room and also served our meals; she was refined and courteous, which I personally liked very much. Perhaps because there was heavy rain that day, there were already two other parties arriving at check-in time, so it may have been unavoidable due to staffing levels, but the only disappointment was having to wait in another room for over 10 minutes before completing check-in procedures.

This was my first stay at Itoen Hotel Hakone Yumoto. The meals were delicious, I was able to relax in the hot springs, and I slept very well. I would like to stay here again.

My mother, my sister, and I stayed here together. The Room with an open-air bath was very clean, and the bath was equipped with a step stool and a chair, so my elderly mother could use it safely. The meals were delicious, and my mother was so satisfied that she finished everything. We would definitely like to stay again.