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It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

As I’ve gotten older, I’ve been looking for an Accommodation that doesn’t serve meals buffet-style, and we chose Ayameya Ryokan based on its excellent Reviews. Throughout the property—not only the Room, but also the baths, changing area, and toilets—we could really feel how clean everything was. The meals were full of thoughtful touches, such as a creatively arranged chawanmushi and tempura enjoyed with miso. It was quite a generous amount, but it was so delicious that we finished everything. The breakfast rice porridge was also a welcome treat. The Onsen water felt wonderfully soft, and we were able to soak slowly as if it were a private bath without running into other guests. (The open-air bath was a little lukewarm for me.) Lately we had been staying mostly at large Hotels, so this time—thanks to the cheerful proprietress and the attentive hospitality of all the staff—we were able to rediscover how wonderful a Ryokan can be. It became an unforgettable Onsen trip. It was truly amazing! Proprietress, please take good care of yourself—and I hope you can relax and be pampered as a guest from time to time as well.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

It was a wonderful Ryokan in every respect—hospitality, open-air bath, and meals. I would stay here again.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

The staff were kind and attentive, and I truly appreciated their support. Not only at the front desk, but also when we brought dishes back they promptly collected them, quickly disposed of used slippers and bags, and returned everything neatly. Their greetings in the dining area were also courteous and consistent. Overall, it felt like they paid close attention to guests and provided thoughtful service. The guest room had well-maintained Facility features, and cleaning was thorough down to every corner. One point for improvement: while using the Onsen in the open-air bath attached to the room, bees and longhorn beetles sometimes flew in or came close. I think it would be helpful to install a movable insect screen (even just during summer). For meals, semi-private seating was available, so we could dine calmly. Also, when items ran out at the buffet, they were replenished quickly, which was great.

Although the exterior looks a bit old, once you step inside it is wonderful, and the front desk staff were very pleasant. The open-air bath in the Room was extremely relaxing, and I ended up using it many times.\nUnfortunately, we ran into a typhoon on the way back and had to leave without seeing anything, but I would like to visit again when the weather is good.

The spacious hinoki bathtub in the onsen was amazing, with plenty of room to stretch out. As advertised, the BBQ hamburger at dinner was the most delicious. We stayed in a room called "Island Blue," and the wood stove provided a warm and relaxing atmosphere. The autumn leaves from the room and the view of Hosen Gorge within the property were stunning. This time, we used our trial Diamond membership, so late check-out went smoothly; however, it was slightly disappointing that we had to confirm during dinner to receive the Chivas Regal benefit. It seems improvements have been made compared to reviews from a few years ago, so there’s still potential for further growth.

This Onsen Accommodation is tucked away in the mountains, a short distance from the center of Shima Onsen. Although I hadn’t made a Reservation, they kindly provided Shuttle Service, which was a big help since walking in the extreme heat would have been tough. There are three private-use baths on the first floor. You can use them anytime if available, and you can also check availability online, which is very convenient. The refrigerator had chilled water inside—a nice touch. Drinks can be purchased from the refrigerator on the first floor. There is also one massage chair. The bath amenities were exceptionally well stocked—possibly the best I’ve ever seen—not only shampoo and conditioner, but also shaving foam and facial cleanser, with a wide variety of options. With three baths for a relatively small number of rooms, it felt like they were available whenever I wanted. Because it’s free-flowing natural hot spring water (kakenagashi), I could even bathe late at night. Being able to soak without worrying about others was wonderful. Compared to the Ryokan’s exterior, the dining area was chic, clean, and newly built. The food was delicious and I was very satisfied. I traveled by train and bus, so limited service frequency is a drawback—but aside from that, this is an outstanding Accommodation.

On my first visit to Shima Onsen, I had planned to arrive early and do some sightseeing, but due to heavy rain, I ended up waiting until check-in—thank you very much for accommodating me. The Room was very clean and more spacious than I expected. The in-room bath was at the perfect temperature, and I used it many times, which helped relieve my everyday fatigue. I made a Reservation with No Meals Included, but the à la carte dinner was also delicious, and the service was courteous. With an 11:00 check-out, you can take your time, and since you just return the Room key and leave, it feels casual and easygoing—perfect for someone like me who isn’t comfortable with the formal hospitality and send-offs typical of long-established Ryokan.

These days, it’s rare to find an Accommodation without foreign staff, and the meals here are very carefully prepared using local ingredients. There are many baths, and they will even let you reserve a large open-air bath that was apparently once used as a mixed-gender bath. It’s an excellent open-air bath and highly recommended. There is also an open-air bath a short walk from the Accommodation, but I was told it can only be used during daylight hours because bears have been seen in the area. The building has the feel of an old Ryokan and shows some wear in places, but it is kept clean and well maintained. The resident cat has changed over time; when I asked the proprietress, she brought her out on a leash. Perhaps because she is well loved, she likes people and will purr even when meeting you for the first time.