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Onsen: The water quality is excellent. There is only one open-air bath for the natural Onsen, but if more baths were added, it would be an even more perfect Accommodation. Dining: The Japanese cuisine here is high quality and very delicious, even compared with other Ryokan and Ho

The private open-air bath in the room was amazing, and I used it many times, haha. Above all, the food was incredibly delicious, and they even prepared a complimentary birthday plate for me, making it the best trip to Hakone. Thank you very much. Next time, I would like to

It was a wonderful Hotel! We chose a Plan that included two sessions in the private family bath, and it was such a relaxing time together as a family—making great memories. All the staff were kind, and we enjoyed an elegant stay. Everything was spotless and incredibly comfortable

In the lounge, the light snacks changed depending on the time of day, which was fun. I also appreciated the all-you-can-drink sparkling wine at dinner! The food was creative and delicious, and the staff were very attentive. Overall, it was a great-value Accommodation and I was ve

The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinner was very delicious, and the private bath was extremely comfortable. It was truly amazing overall, but there was just one major disappointment—the Western-style breakfa

We visited with a large dog and our family of four. It was a wonderful Accommodation with high ceilings and beautiful views. There was an open-air bath and an indoor bath, and I was able to spend time talking with my two sons, making it a relaxing weekend. There was no TV, so we

I also fully enjoyed FUJIYA French at its finest, including veal sweetbreads with mushrooms in a puff pastry case, double consommé soup, Rossini-style Japanese beef tenderloin, and Crêpes Suzette. My son enjoyed both the outdoor pool unique to this season and the indoor pool, whi

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

They said they thoroughly enjoyed the stunning postcard-like view of Lake Ashi and Mount Fuji from their Lake View Room. They also appreciated the pleasant walks around the Hotel and shared many delightful stories about their experience. Next time, I would love to visit with my f

The post-bath ice candy service reminded me of Dormy Inn and was delightful. At Velbois restaurant, both taste and service were above standard—the doneness of the sea bream poêlé was excellent. It was nostalgic to see Mr. Sa (once called "the strongest contractor" at Hakone High

It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

With in-room dining, we were able to relax at our own pace, and since the bath in the Room is also an Onsen, we could enjoy it whenever we liked. The staff were attentive in many ways, making the stay very comfortable. When we stayed previously, the manager remembered that I get

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

We were able to enjoy delicious seasonal dishes. The beef steak at dinner melted in the mouth like a drink. The dried Odawara horse mackerel at breakfast was rich in fat, and the rolled omelet had a faint aroma, probably from the cherry leaves underneath, which complemented its s

The room had large windows with a breathtaking view. All the staff were very pleasant, and I especially appreciated the thoughtful, non-manualized services during check-in and dinner, which truly reflected their hospitality. The Diamond Member benefits were excellent, particu

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

The Room offers a comforting sense of peace in the quiet, and I am truly soothed by the beauty of the Japanese garden viewed from the open-air bath. The cuisine is excellent every time, and we are grateful that you also served such luxurious meals for our child. By chance, it w