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The Onsen was very relaxing, and since it happened to be the off-season, we were able to take our time. We were also very satisfied with the buffet; my daughter said the steak and desserts were the best! We’ll make another Reservation and visit again. The Hotel staff were also ve

We were blessed with great weather and could see the truly beautiful Mount Fuji, which made my mother extremely happy. Just seeing her joy made all the effort of taking trains and buses worthwhile. On top of that, the delicious cuisine and the exceptional kindness of all the staf

Everyone provided very pleasant assistance, allowing for a relaxed and comfortable stay. The sweets were a bit hard to grab, but the buffet-style meals were delicious. Considering the rising accommodation costs everywhere, it was satisfactory in terms of cost performance as w

The buffet was among the best we’ve ever had—especially the seafood at dinner, which was excellent across the board. The breakfast also offered a wide variety of options, and we were very satisfied. The complimentary drinks in the lobby were a nice bonus, and the coffee was parti

felt natural rather than intrusive showcasing exceptional hospitality throughout entire experience leaving us wishing longer duration during checkout moment itself! Heartfelt thanks go out towards all wonderful team members including three adorable goats contributing towards cre

The children’s plate was also a generous portion. Breakfast wasn’t especially extravagant, but there were many side dishes, and I was so happy to be able to eat as" much as I liked of what I liked. I only have two requests. First, as I also wrote in the Hotel survey, the mat w

The Room offers a stunning view of Lake Ashi and Mount Fuji. You can easily visit Kuzuryu Shrine by motorboat, making it a convenient and enjoyable experience. For dinner, upgrading the dessert to Crêpes Suzette was a highlight, as it was prepared right in front of us, showcasing

My recent stay was truly wonderful. From the moment I arrived, the staff warmly welcomed me, and their attentive service left a lasting impression. The check-in process was smooth and filled with thoughtful gestures. The guest room was clean and comfortable, and the Onsen provide

Breakfast was exactly to my taste, and I was completely satisfied. Fresh locally sourced vegetables are one of the joys of dining at a Hotel, and I loved the extra care put into details like dressings made with vegetables and fruit, as well as sauces for omelets—it was deliciou

We had a truly wonderful time. We visited looking forward to the meals, and every dish was absolutely delicious, especially the broth, which was exceptionally flavorful. It’s been a while since I’ve been so moved by such an exquisite broth. The service was excellent as well;

I was very much looking forward to this stay. Although prices were high everywhere during the New Year season, I chose this place hoping for a somewhat nice experience. The entrance and lobby decor were lovely, and while the portions of each meal were not large, they were very

The staff's thoughtful gestures, such as preparing tea every time they came for futon arrangements or in-room dining service, along with their attentive care in many other ways, allowed us to have a truly relaxing stay. Experiencing such exceptional hospitality created wonderfu

My family visits Hakone several times a year, and we usually change our regular Accommodation each time; this was our first stay here. The spacious, open dining area was very comfortable, and above all, the French course dinner was outstanding and truly satisfying. We also apprec

The overall atmosphere of this Ryokan is also lovely—quiet and relaxing, with a soothing feeling that comes naturally just by being inside. Everything is well maintained down to the smallest details, making it an ideal space for enjoying a true escape from daily life. Although i

Additionally, the service and care provided by all staff members are impeccable. The amenities and towels are of high quality. The Room's open-air hot spring bath with natural flowing water leaves your skin silky smooth. Even in the hot month of August, it was cool with

The room and amenities were all sophisticated and exceeded my expectations. The public bath was very clean, and the other guests were pleasant, allowing for a relaxing experience. For meals, we chose teppanyaki, which delighted both children and adults with its consistently del

The Room had a calm atmosphere, and I was able to relax. The semi-open-air bath was also comfortable; after warming up, I cooled down on the terrace and felt refreshed. Both dinner and breakfast were very delicious. The staff’s service was well-timed, allowing me to enjoy the mea