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Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

This is a hotel I always want to stay at whenever I visit Kyoto. The artworks subtly displayed throughout the property are a delight to see, and the spa helps melt away travel fatigue. Above all, I look forward to the luxurious breakfast buffet so much that I wake up early just for it. I would love to stay again.

It’s very quiet—around the lobby, in the restaurant, and in the garden as well. It’s a space where you won’t be bothered by people or noise; that’s what makes this small property special, true to its name as an annex. We chose the smallest Room type, and it was more compact than we expected (in a good way). If you plan to spend a lot of time in your Room, a larger one facing the garden would be better. Breakfast is Nouvelle Époque despite (or perhaps because of) the intimate size. It feels more relaxed yet elegant than Toranomon. There are also Kyoto touches, and they even offer French toast—so we could enjoy that Okura feel too. Please let us stay again when we’re looking for a slow trip without trying to do too much!

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

We stayed for two nights in late August on a family trip. On the first night, I became unwell (likely heat exhaustion due to Kyoto’s climate and lack of sleep), and you kindly adjusted how dinner was served. You also prepared an ice pack and cold water, and all the staff offered warm words afterward as well—I truly caused you a lot of trouble. The next day we returned to the Accommodation early after sightseeing, but housekeeping was completed quickly and the Room was restored to a comfortable state. Our child had brought a favorite stuffed toy, and seeing it seated on the sofa warmed our hearts. I was also impressed that all staff had shared information such as my avoiding caffeine and our child’s preferences, and handled everything so naturally with thoughtful care. The timing of your check-ins and sense of distance were just right, and we experienced truly wonderful hospitality. We used the Room as a family of three (our child is in 6th grade), and it felt neither too large nor too small. Having a bath in the Room was especially nice because we could use it whenever we wanted. The water temperature was set to 41°C, which feels hot in summer, but we could adjust it by adding water. The changing area had floor heating, which helped prevent us from getting too chilled after bathing. Towels and water were replenished as well, so even if we sweated after bathing, it was great to be able to use clean towels and clothes. Also, there was a lovely fragrance the moment we entered the Room, with incense throughout the building—these scent touches made everything feel special and out of the ordinary. Every meal was truly delicious. Our child has many dislikes when it comes to seafood, but you accommodated this thoughtfully; plus, both days’ menus were different so we could enjoy variety. In particular, the charcoal-grilled style dishes along with Anto-jiru soup, takikomi gohan (seasoned rice), and Wakan 18 tea were excellent—our child loved them too. Breakfast also came with many rice accompaniments that were all delicious. The soups and dashi-based dishes especially felt very “Kyoto,” which we appreciated. Finally, I would like to express my heartfelt gratitude to everyone who took care of us during our stay. We made wonderful memories in Kyoto thanks to you. This is an Accommodation we would love to visit again as a family.

We had a comfortable stay. There were fewer tourists than expected, so it was quiet and relaxing. The parking area was spacious and easy to use. Thank you very much.

It was a quiet, relaxing Hotel—exactly as expected. The Room was also very comfortable. It made me appreciate the space all over again, and the entire Hotel truly feels like ART. Breakfast was delicious, and I was completely satisfied! All the staff were very kind, and it made me want to stay here again whenever I visit Kyoto.

I often stay here when visiting Kyoto for personal trips. I like the quiet setting away from the downtown area. Shin-Sawaragi Street runs north–south toward the Imperial Palace. Some old wooden houses still remain, and over the past few years I’ve been coming here, more small places such as stand bars have opened along the street and side lanes. With an 11:00 check-out, and since it was a hot season, I was able to relax in my Room. I think I’ll stay here again next time.

I stayed here on my first solo trip after turning fifty. Although I didn’t stay long, everything was thoughtfully taken care of and very comfortable. The breakfast buffet after a walk to Nanzen-ji Temple was especially wonderful. Thank you very much.

This was my first time staying here. The location was great, and even with a packed schedule I was able to relax! The view of the Kamo River from the room was wonderful. The room was very clean and well equipped, and unlike foreign-owned hotels, it felt comfortable and reassuring for Japanese guests.

Pros: - It’s a reasonably priced Hotel, but as you’d expect from the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was quick and professional in their manner. After checkout, I asked if they could keep some food refrigerated with my luggage, and they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The tatami raised seating area is also very relaxing. I would have preferred floor cushions (zabuton) rather than regular cushions, but that may be aimed at international guests. Cons: (All minor points—nothing decisive) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal (though the exit is right there, so it’s a great location if you plan to explore nearby areas). - The in-room TV remote has buttons for Netflix and other services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style setups, but the ceramic washbasin has a rough texture; when washing your face it can feel slightly painful if your fingers brush against it. - I used the spa; since it seems to be set up in renovated standard guest Rooms and you step out into the guest Room corridor from reception first, it may feel a bit less “special” or immersive. The treatment itself was very good.

We stayed here to celebrate my wife’s birthday. Both the room and the meals were wonderful. It’s a place we definitely want to stay at again. To all the staff, Thank you for helping make it a great memory.

The bus stop is nearby, making it a great location for getting anywhere in Kyoto City. The Hotel also has parking and had a calm, relaxing atmosphere. The lobby was tastefully arranged, and the Room was clean, well-equipped, and comfortable. The staff were polite and attentive, and I would like to stay here again.

A fairly new Hotel with plenty of space. The location is very convenient, and the service is just right—neither lacking nor excessive. I’d like to stay here again if I have the chance.

This Accommodation is located right in front of Heian Shrine. I had often noticed it when passing by during an event I visit every year, and this time I stayed here for the first time. The Japanese-style Room was spacious, and the self-service style of putting on the sheets and laying out the futon felt pleasantly nostalgic, allowing me to relax at ease. Various Kyoto information was posted on the Room walls, and it was also enjoyable to browse through the books provided. I also appreciated that plenty of paper cups and tea were available, so I could help myself without hesitation. I had a comfortable stay while enjoying a distinctly Kyoto atmosphere. I would like to stay here again next year.

We stayed at the Accommodation on the last day of our trip to celebrate our 30th wedding anniversary. Arriving with excitement after being picked up in a luxury car, we were warmly welcomed by the smiling staff. When we entered our Room, we were delighted by the beautiful interior, a teepee and treats for our dog, and thoughtful hospitality such as chilled champagne and wonderful sweets—our dog was just as excited as we were. They also kindly accommodated our request to take a pre-dinner stroll together with our dog, which became a truly memorable experience. Dinner at the restaurant was outstanding, of course, but we were especially touched by an unexpected surprise after the meal. It became a very happy anniversary. Thank you for your heartfelt hospitality. It was a wonderful Hotel where each member of the staff worked with energy and pride.

If you're visiting Kyoto and prefer staying at a Ryokan instead of a Hotel, you might want to consider an even more luxurious experience at this Accommodation. Upon arrival, you'll be awed by the grand gate of Kinkakuji Temple. Walking through the wooden door and along the gravel path in the front garden feels like stepping into another world, far removed from everyday life. In addition to clean, modern Japanese-style rooms with new facilities akin to those of a high-end Ryokan, you can enjoy exclusive access to a beautiful garden surrounded by nature. Although it's called "Shukubo," it is open to everyone and allows for casual participation in comfortable attire. The resident monk and his wife are incredibly friendly as well. This Accommodation offers an affordable yet luxurious experience comparable to that of high-end Ryokans. Memorable activities include making bracelets with natural stones, enjoying Shojin Ryori (traditional Buddhist vegetarian breakfast), and participating in morning prayers—all adding up to an unforgettable stay.

I stayed with my sister at this accommodation. The hotel is a special space where you can feel attention to detail throughout the premises, allowing us to enjoy an extraordinary time away from the noise of the city despite being in the heart of it. My sister and I often travel together, but we felt our time together was especially meaningful here, which we believe is due to the charm of this hotel. After check-in, we spent happy hour at the bar, discussed our plans for the next day on the rooftop after dinner, and used the open-air bath before breakfast. Although there was no TV in our room, it encouraged more conversation and made us cherish our time together even more than usual. Breakfast featured a healthy menu centered around salads. What left a particularly strong impression during our stay was the smiles of all staff members. We also appreciated their friendly conversations when leaving or returning to the accommodation.

On the morning of the 24th, I searched for and booked a Hotel with a large public bath nearby so I could watch the Gion Festival yamahoko “tsujimawashi” at Kawaramachi Oike. It was absolutely the right choice! From the subtly Kyoto-style entrance, everything felt welcoming—especially the front desk staff, whose excellent service instantly eased my fatigue from traveling in extreme heat. I was satisfied as soon as I entered the Room. It’s a take-off-your-shoes style, and the clean Room along with its layout and furnishings made it feel like coming home. Having all water facilities grouped together right by the entrance is very convenient. Since there is a large public bath, the shower booth in the Room was more than enough. While many Hotels these days don’t provide sofas or tables, I really appreciated having a long sofa you can lie down on, an armchair-style single sofa, and a table that’s plenty for two people. There are many great restaurants nearby, so it was nice to have a setup that makes takeout easy to enjoy in the Room. The lighting controls were easy to understand, with thoughtful touches like an individual bedside light and options for indirect lighting throughout the Room. The bed was very comfortable—even with sensitive skin and being sensitive to smells, I slept soundly. The linens—especially the pajamas—were high quality and perfectly laundered; cleaning standards were excellent overall, including towels for the large public bath. Water came in stylish Ito En bottle-type containers that were replenished again on the second day and convenient to carry around. Tea, coffee, and black tea were also restocked, and I was happy they even provided wine glasses. At the entrance to/fromthe large public bath area there were two types of vinegar drinks that helped me stay balanced during summer heat. As for views: you can see mountains inthe distance,but right next door is an apartment balcony,and below is temple cemetery grounds,s oI keptthe blinds downand used indirect lighting.(I usedto livein Teramachi,s o cemeteries don’t bother me.)Since windows are frosted glassin springand autumn too,I think it won’t be an issue unless you wantto open them fully.The hospitality at this Hotel more than made upfor it.I didn’t add breakfast,but usedthe attached grillfor lunchand cocktail time,and enjoyed both.I’d love to stay at this Accommodation again.