บริเวณรอบๆ Venus Fort × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

It had been unbearably hot for so long that I didn’t feel like going anywhere, but I thought a hotel staycation would be enjoyable, so I decided to make a Reservation. The chilled hand towels on arrival and the ice-filled ice bucket provided during turndown were thoughtful touches—especially appreciated in summer. It was also my first time trying lounge hopping, and I miscalculated by eating too much and ending up uncomfortably full at dinner… Still, I enjoyed strolling around the garden inside the Hotel and had a very satisfying stay.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.

I was very satisfied with this excellent Hotel. The morning curry and risotto, as well as the late-night noodles, were outstanding. I also enjoyed free soft drinks and alcohol. The amenities were well stocked, and they stored my luggage free of charge until the end of the checkout day. The staff were very helpful—they even looked for a place where I could get my broken watch strap replaced, which was a huge help. Thank you very much.

I stay here often, and the Facility is always spotless and well maintained. The lounge and the baths are truly comfortable. Thank you for always providing such a pleasant space. I will definitely stay again!

At check-in, it was probably the same staff member as last time, and they welcomed me warmly again. There were no issues, and I stayed comfortably in a clean Room until check-out. My Room was near the elevator, but it was very quiet—perhaps because the other guests were considerate. However, due to time and energy constraints, I couldn’t use the large public bath again... Next time for sure...!

The Room was spacious and comfortable.

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

I had used this Hotel a couple of times before for day use, but staying overnight was truly something special. The tower view was wonderful—you can see not only what’s right below you, but the entire panorama clearly. In a good way, it was different from the photos. And since I always chose a Room with a tower view, it might even have been the same Room as in my memories… I was so happy. As this is a historic Hotel, there are some older Facilities, but the comfort more than made up for it. Even though it’s high-class, having a microwave in the elevator hall felt very thoughtful—there must be many business travelers as well! I was also surprised by how many ingredients were in the fried rice at the Chinese restaurant, and the terrace projection mapping—and breakfast… The taste, variety, and uniqueness were all on another level. I made new memories and would love to visit again. Thank you very much.

I was surprised there was no bathtub, but this time I truly appreciated how great the shower was. At breakfast, when I first saw the buffet, I briefly thought there might not be many options, but there was also a proper set menu in addition to the buffet, so it was more than enough. I really enjoyed the faucet. My friend also said the beef tongue set was delicious. The staff were very polite and kind. Since it is directly connected to JR, it was very convenient. I would love to stay again.

It was a very satisfying stay. The Room was comfortable, and the breakfast offered a wide variety of delicious options. The staff were courteous and attentive, making our stay very pleasant. One small issue was that the shower water pressure in the large public bath was a bit weak. Other than that, it was a wonderful Hotel, and I would definitely like to stay again.

My daughter and I stayed one night in a Twin Room. We made a Reservation because of the high ratings, and it was as comfortable as the reviews said. The Room was spotless, the blackout curtains worked perfectly, and the beds were ideally firm. The sink and toilet area was surprisingly spacious for a Business Hotel, and we were impressed that the bathroom also had a separate washing area. We will definitely stay again.

Despite my sudden late-night stay, you kindly checked me in. Thank you so much...! It was a single room, and the bed was quite fluffy. Breakfast mainly featured Chinese congee, and there were also rice dishes. I had the seafood congee, and it was very delicious! However, since the lobby is on the second floor, you might be a little confused when entering. I was too... Also, because it was late at night, I entered from the elevator-only entrance rather than the main entrance. USB adapters can be borrowed from the front desk counter.

The room was clean, and the bathroom was spacious, so I could relax and enjoy it. The breakfast had a wide variety of options, and I was satisfied. It’s also conveniently located near the station, so I’d like to stay here again. Thank you very much.

The thoughtful consideration to ensure guests can relax and unwind was evident throughout. I enjoyed spending time in the spacious bath, choosing the firmness of pillows and beds, which made my stay very comfortable. Although I couldn't sleep much due to personal reasons, being able to use the large public bath even late at night helped me relax, which was wonderful. Recently, I've stayed at many business hotels without meals, so the breakfast buffet was a delightful service. Additionally, the courteous hospitality allowed me to have a pleasant stay. Thank you very much for your excellent care and service!

The unit bath was a bit dated, but I had a comfortable stay. I had plans in Ginza the following week, so I booked another Hotel in the same group with confidence.

This was my first stay, and it was great being close to Takanawa Gateway Station. Being on a floor with views of many trains made for a truly special experience. The breakfast offered a wide variety of options, and I was very satisfied. I would like to stay again.

We stayed for one night during Golden Week on May 2. The place was very clean and nice. There are many restaurants around the Hotel, which was very convenient. The subway is also close by, so it was easy to find and very convenient for us visiting from out of town. Thank you very much.