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The excellence of the "Club Lounge" and the warm, kind hospitality of all the staff, including the floor manager, exceeded our expectations and left us deeply impressed. Additionally, the variety of breakfast options and light meals during cocktail time at the Club Lounge (which

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

From the stylish front desk area to the spacious Room, everything was excellent. The bathroom and toilet were very clean, and the pajamas were comfortable as well. Breakfast was high quality and satisfying. The bakery inside the Hotel was also delicious—both in appearance and

At check-in, the front desk staff gave a courteous explanation, and I had a pleasant stay. There was a Review saying it falls between an upscale Hotel and a Business Hotel, and that was exactly right. The breakfast venue was a bit small and felt crowded, but I enjoyed the meal. I

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

It’s a wonderful Room with a great view, so I would be happy if these issues could be improved. I’m planning to visit again in a few months, so I found myself hoping for a different Room next time. I love this lovely Hotel and plan to continue staying here in the future—thank

I thought moving from the single to the twin room might be a bit of a hassle, but fortunately, there was availability, so I was able to use the twin room from the first day. I appreciate the staff's thoughtfulness. The room was compact, but the large public bath was extremely ple

The Room was well-cleaned, had a sense of cleanliness, and I was able to relax comfortably. I enjoyed shopping as there were places like Colette Mare and Summit Store. Access to the Red Brick Warehouse was also convenient, about a 5-minute walk from the Canal Park Station of the

It's just 3 minutes to Futako-Tamagawa and provides excellent east-west connections to places like Shinjuku and Yokohama. Staying in a spacious room at an affordable price made me realize there's no need to insist on staying in central Tokyo. The area is surrounded by plenty

There is a PRONTO on the first floor of the Hotel, and a convenience store nearby, which was convenient. One minor point: for eco reasons, the lower roll of toilet paper was left wrapped with instructions to use it only after finishing the upper roll; when we removed the wrapping

The staff, both at the front desk and in the dining area, were kind and attentive, providing a perfect score of 100 for their service. I am grateful. The cleaning staff also greeted me pleasantly, allowing me to leave in a good mood. When I come to Yokohama, I definitely plan

It was just a short walk from Bashamichi Station. With Yokohama Cosmo World, World Porters, the CupNoodles Museum, and Hammerhead Park nearby, the location was excellent and very convenient. I chose a Room on the side facing the Yokohama Cosmo World Ferris wheel and enjoyed both

I called in advance, and they handled my late-night check-in smoothly even after midnight. The room was clean, and with comfortable bedding I was able to sleep well despite the short stay. However, it was disappointing that filling the bathtub took a long time. Given the current

If you go expecting a typical business hotel, you’ll be pleasantly surprised by how clean it is! I could watch lots of apps on the TV by logging in, and I was able to mirror my screen as well. Also, I personally loved the drip coffee bags and lemon mint tea—such a nice touch. For

It’s also within walking distance from Yokohama Station, and there are restaurants, a supermarket, and electronics stores along the way, making it very convenient for your stay. Since the first floor is a tonkatsu chain restaurant, you won’t have trouble finding a meal. I was gla

Since it's not a high-rise building, being able to open the windows even slightly would make me want to stay again. That said, it’s truly a beautiful Room—highly recommended for those who prioritize cleanliness over spaciousness! Lastly, please note that the perfume scent use

The Room felt very clean and featured calm tones with a Scandinavian-style yellow accent, making it easy to relax. The shower and hair dryer were the latest ReFa models. I stayed alone, but the bed was spacious and the pillows were fluffy, so I slept very well. Because the bed is

I also wanted to try the late-night soba.) By the poolside you can order food and drinks and even rent float rings—everything is thoughtfully provided. Even though it’s in Yokohama near central Tokyo areas, it made me feel like I was staying at a Resort Hotel. Both check-in and

The hotel was more comfortable and lovely than I imagined. It was clean, with well-thought-out room amenities (the interior design was tasteful), and the cost performance was excellent with just the right amount of service, leaving me very satisfied! I also had lunch at the hot