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From the moment we arrived at the Hotel through to after checkout, your attentive hospitality continued without wavering, down to the smallest details. We are also deeply grateful to the concierge team for all their help. We enjoyed a truly wonderful time in a very satisfying set

The lounge is wonderful too. The surprise for the anniversary was touching. The view from the room was also impressive. The breakfast was amazing~nice. The staff treated us well, making it a truly wonderful, enjoyable, and comfortable anniversary trip. Thank you very

I stayed here for my mother's birthday. The Room's interior and furniture were classic and elegant, creating a calm and graceful atmosphere. (My mother loved it so much that she said she wanted to live in this Room forever.) The greenery of the adjacent Okuma Garden was beaut

I was also surprised by how lively and bustling the lobby has become with many international tourists. This time, I was upgraded to a suite, which made for a very comfortable stay. Of course, there were no issues with the room. The staff's service was excellent as well, making my

With IKYU Diamond benefits, we also enjoyed the pool, spa, and Onsen. The outdoor jacuzzi nestled among trees had a wonderful atmosphere as well. We have stayed at many Hotels with Club Lounges before, but Hotel Chinzanso Tokyo was truly exceptional. It is definitely a Hotel w

We stayed as a three-generation family with my daughter and grandchild, using the Premier Grand King Room. Access to the Club Lounge and "SKY PLAZA IBASHO" was available. The view from the room was nice, but the views from the Club Lounge and "SKY PLAZA IBASHO" were truly spectac

The 1F restaurant GINGER GRASS modern thai vietnamese was used by five people for a dinner with a friend's couple, and both the taste and service were outstanding. My mother was very pleased, and I was able to show my filial piety. I would definitely like to use it again next tim

I was deeply moved by such perfect preparation! When I requested to keep the plates and cutlery for use the next morning, they provided new ones instead—this thoughtful service impressed me even more. Despite being late at night, staff members delivered everything with warm

I have stayed several times before. I like it because the access is very good. Also, the night view is beautiful, and the bath was easy to use. It would have been nice to have a shower cap. I look forward to next time. I stayed in room 1806, but every 10 or 20 minutes, there was

The view that stretches to Mt. Fuji and Yokohama The quality of the food presentation The hospitality of the staff I recommend it to friends and acquaintances. The staff, in particular, are wonderful. The sophisticated service of the Japanese staff The beauty of the J

While clearly evolving, I still fully enjoyed the timeless PHT highlights—NYG lunch, the pool, room service, and NY Bar. The familiar staff welcomed me with the same warm smiles as always, and I’m truly grateful! Also, the Ruinart included as an IKYU Diamond benefit was outstandi

A Hotel nestled in a serene cityscape, offering a respite from the summer heat and urban noise. Upon check-in, I was delighted to receive an unexpected birthday present in my Room. The Water Suite was beautifully designed, incredibly comfortable, and provided a truly extraord

That said, what truly stands out about this accommodation is its excellent location—directly connected to Sunshine City shopping complex—and stunning views from certain rooms at night. The stylish interior design throughout the hotel adds charm as well. Convenience stores within

On a hot summer day, I was able to relax and unwind at a leisurely pace. Dinner at Fiorentina was excellent; we chose mainly seafood from both the seasonal menu and the à la carte options, and everything exceeded our expectations. We are also grateful for the staff’s attentive se

Breakfast is served buffet-style, featuring not only a variety of bread and cereals but also an impressive Japanese corner where you can enjoy seafood rice bowls—a delightful surprise! I ended up eating too much because it was so delicious. The staff were courteous and attentiv

I stayed for one night on a business trip. From the exterior, it felt like being in a foreign country. The guest room had an elegant, classic British atmosphere, and the pleasant scent of potpourri made it truly relaxing both physically and mentally. In addition, there were Facil

From the window, I could enjoy a beautiful view of Mount Fuji towards Shibuya, creating a relaxing space with stunning scenery. During the hors d'oeuvres time, I was pleasantly surprised to have delicious tonkotsu ramen prepared by the French restaurant Héritage, making it a stay

At the time of reservation, I had a request for a high floor with a good view within the plan, and the room was on such a high floor with a great view that my companion was very pleased. It might have been a coincidence, but I was impressed by the kind consideration to meet my

The bathroom is also spacious, and the amenities are impeccable, exuding a sense of cleanliness. The bed was comfortable, and I slept well. The plan included breakfast, and I enjoyed both Japanese and American breakfasts on different days, which were delicious. My wife, who a

The quality of food offered at the Club Lounge is exceptional! We enjoyed an abundance of fresh fruits, high-grade sweets, delicious sandwiches, and luxurious champagne. The food during cocktail time was flawless as well! The view of the Imperial Palace and National Diet Bu