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I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very muc

I stayed here for my mother's birthday. The Room's interior and furniture were classic and elegant, creating a calm and graceful atmosphere. (My mother loved it so much that she said she wanted to live in this Room forever.) The greenery of the adjacent Okuma Garden was beaut

Also, when I mentioned that the microwave on the first floor was unavailable to the concierge lady, she kindly warmed it up using the staff's microwave and brought it to us. I would like to express my heartfelt gratitude for the wonderful hospitality. I hope to find another great

I enjoyed a wonderful stay during the Obon holiday at my favorite Chinzanso, booked through IKYU.com. The Japanese-modern style room was very relaxing. With a meal-inclusive plan, I indulged in Le Jardin's Evening High Tea. Toasting with champagne lifted my spirits, and the signa

Amenities included L'Occitane products with a wonderful fragrance—plentifully provided—which made me very happy! After the evening hours at the Club Lounge ended, I moved to another lounge called IBASHO on the 47th floor via a different elevator. This lounge also offered breat

Although there was an issue with the restroom, it was promptly addressed, which was appreciated. We had breakfast at the club lounge, and everything was delicious. The attention to ingredients and preparation was evident. I am considering visiting again to enjoy the wonderful

Even without it, I could have shared a bed with my daughter, but everyone was completely worn out. The lobby provided water, check-out was relaxed at 11 AM, and parking was very convenient at 3,000 yen for 24 hours with in-and-out access. I will definitely stay here whenever

The service and the view were truly impressive, as expected from Tokyu Hotels. The exceptional staff service and comfort of the Executive Lounge made me stay longer than I intended. The Room, despite being close to Shibuya Station, was incredibly quiet, very functional, and e

Even though it was in Tokyo, perhaps because there were many foreign guests, we felt like we were in another country and enjoyed a luxurious and elegant time. The afternoon tea time and cocktail time at the club lounge provided a relaxing and leisurely adult experience. We wi

Because there may have been a group staying, they upgraded me to a higher floor. The front desk staff were also very pleasant. I also appreciated that the shower water pressure was strong. [Points for improvement] Since it’s a large Hotel, the elevators were crowded around c

Breakfast is served buffet-style, featuring not only a variety of bread and cereals but also an impressive Japanese corner where you can enjoy seafood rice bowls—a delightful surprise! I ended up eating too much because it was so delicious. The staff were courteous and attentiv

The Hotel itself is not a brand-new Facility, but it was kept very clean throughout, and the calm atmosphere made it very comfortable. All of the staff were courteous and pleasant, so we felt at ease during our stay. The other guests also seemed quiet and respectful, which ma

The meals at the Club Lounge were particularly memorable. However, I was deeply disappointed to find that both my first and last names were incorrect in the survey sent after checkout. Additionally, there was no response for over a week regarding the cake request I made prior to

The room was clean. Although the room was a bit small, the view of Godzilla on the hotel across the street was fantastic. A foreign staff member kindly brought our luggage to the room, and all hotel staff provided excellent and courteous service, making our stay pleasant.