บริเวณรอบๆ คิดซ์ซาเนีย โตเกียว × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Following our stay during the March equinox holidays, we stayed with you again for the September equinox holidays. We booked connecting Corner Suite and Comfort Suite Rooms. With just one door between the two Rooms, communication between grandma and her grandchild improved dramatically. The Onsen in such a prime Ginza location was exceptional—grandma enjoyed it so much she went in three times. Breakfast was beautifully presented, which lifted our spirits, and everything was delicious. We will be back again.

Although the Reviews on the Reservation site were positive, I didn’t expect much because the Accommodation Fee was low. However, just as the Reviews said, the staff were courteous, and even though my Room was right next to the elevator, I wasn’t bothered by noise and was able to relax comfortably. I didn’t use it, but I thought it was great that a light breakfast (such as bread and drinks) was provided free of charge, and that you could enjoy it on-site or take it back to your Room. The only disappointment was that when I stood on the bed, I noticed dust on top of the curtain rail.

I stayed for two nights in late May for a relative’s wedding and for work. From check-in, all the staff were pleasant, and the experienced staff in the lounge were especially kind—I was reminded of how excellent Japanese hotel service training is. The Japanese-style omelet in the lounge is outstanding. It was a shame there wasn’t a conveniently timed limousine bus from Haneda, but during my stay it was very convenient to access the Hotel B1 directly from the subway station nearby. On my return trip, I was able to get to Haneda smoothly by limousine bus, which was great. I would definitely like to stay here again for work next time as well.

It was actually a positive that there were hardly any Japanese guests, so I could stay without stress. The night before, I stayed at a hotel in Maihama, but it was too lively with lots of Japanese families with children, and I got tired. It’s close to the station, so even though it’s not near Disney Resort, getting around felt convenient. The room was spacious, the property felt luxurious and clean, and it even has a large public bath. As expected from Prince—more satisfying than I had hoped!

I arrived early, and you kindly stored my suitcase and had it delivered to my Room by check-in. The handover was well coordinated, which was very helpful. Thank you very much. I will use your service again.

My daughter and I stayed for one night. It’s our annual summer tradition to book the indoor camping-style Room. In the past, there was a camping Room for two, but it wasn’t available this time, so we chose a family Room. We were amazed by how spacious it was, and my daughter was thrilled. On the other hand, in the previous camping Room there was a mat inside the tent, and being able to actually sleep in the tent was one of our favorite parts. This time there was no mat in the tent, which was a bit disappointing. Still, thoughtful touches for kids were still there—like a bathroom separate from the sink area that was easy to use, and a Dream Switch. I think it’s a very enjoyable Hotel for parents and children to relax together.

Just a 1-minute walk to Tsukiji Market—breakfast at the market was incredibly satisfying with seafood rice bowls and tamagoyaki! At night, the view from the window was soothing, and the large public bath was spotless. The shampoo, conditioner, and body soap also smelled wonderful! I’ll definitely stay here again next time I’m in Tokyo!

I use this Hotel for business trips. I’m happy that the Room is spacious. If there’s availability, I almost always choose this Hotel. As an IKYU Diamond member, I also appreciate the 12:00 checkout time. I can also receive drinks such as canned beer, which makes me want to keep my Diamond status. From Tokyo Station, I take a bus—it’s just a short walk from the “Kameshimabashi” stop.

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

We stayed here the night before going to KidZania. The station is close, and it’s also convenient for getting to other sightseeing spots. It was hot on the day we stayed, and there was a sudden heavy downpour in the evening, but it was great that we could go directly from the hotel to a convenience store and restaurants without getting wet. The staff at check-in were very helpful, and the staff member who guided us early in the morning on the way to KidZania was also excellent. We would definitely like to stay here again.

After a concert at Budokan, I stayed one night with my daughter. The good points were the convenient location near the station, a great seafood rice bowl restaurant nearby, and the view from the high floor. The disappointing points were that there were no amenities and quite a lot of noise came through the gap under the door.

Check-in was smooth with card payment.\nThe room was clean and comfortable, and the amenities were excellent—good quality and not cheap-looking.

The room was clean, the amenities were well stocked, and it was great that hot drinks were available for free—overall, it felt like excellent value for money.

The food was delicious, which was great.

As expected from the Grand. The mattress and pillows were great, and I slept very well.

It was excellent! The location is perfect, and there’s a FamilyMart on the first floor. In the morning, I thought it would be self-service, but the staff kindly prepared both a smoothie and coffee for us. Both were delicious, and we really appreciated it. I’d love to stay here again when visiting Tokyo. Thank you very much.

Our return flight was canceled due to a typhoon, so we urgently requested an additional night on top of our planned two-night stay. The staff kindly accommodated us, which was a huge help. We had breakfast for two days, and the menu changed properly each day. The Room and the large public bath were both very clean, making this a wonderful Hotel. Thank you very much—we would love to stay again!

It was great that we could walk to both Ginza and Tsukiji. The Room was clean, and there were plenty of restaurants near the Hotel, which was very convenient. We would definitely stay again.

The pool was beautifully illuminated at night. At check-in, I wasn’t asked which morning newspaper I preferred, but the next morning a Yomiuri was delivered. I wondered if it is now limited to one paper. For dinner, we went out on the first day and went to Touen on the second day. Not having to worry about meals was wonderful. We were able to relax very much. Thank you.

It’s a bit of a walk from Ginza Station, but since it’s Ginza, the walk is enjoyable. The Room was clean, and having the bath and toilet separated was very convenient. For breakfast, you place the small dishes on your tray as you go, so you don’t keep people behind you waiting—stress-free and really nice. Above all, everything was delicious. My husband was especially happy to have shabu-shabu and sukiyaki in the morning. The service was also excellent. Thank you for taking care of us.