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My wife and I stayed here to see the redevelopment of a place that means a lot to us, and it was an extremely comfortable stay that showcased all the best aspects of this new Hotel. In particular, as many others have mentioned, our time in the Gold Lounge was wonderful. Perhaps it helped that we stayed just before a long holiday weekend and could enjoy a calm atmosphere, but even compared with lounges at other Hotels, there were many standout points—such as evening cocktails with a bartender (the whisky-based cocktails were especially delicious) and an excellent food selection at checkout (the beer after the pool and the wrap sandwiches were fantastic). If I had to mention one thing, it would be that draft beer would have been nice. Breakfast was also very good (though it was unfortunate that fibers from the napkins frayed and stuck to my black clothes...), and we were impressed by the staff’s language skills and high level of hospitality. The facilities were outstanding as well: a bay-view Room with floor-to-ceiling windows, an infinity pool with Tokyo Tower right nearby, and an outdoor jacuzzi. The baked sweets and cakes we bought as souvenirs were all delicious—especially the macarons, which were a big hit in our household. We’re already talking about coming back next time as a family of three. We also heard that a Raffles Hotel from the same group is scheduled to open in Hamamatsucho in 2028, which gives us even more to look forward to.

My mother stayed for five days last year and loved it, so we chose to stay again this year at her request. The views were wonderful, and she was able to relax in the bathing facilities at a leisurely pace. Thank you as well to all the staff for your kindness. One concern was that in the main bathing facility, there was a noticeable sewer smell around the washing area closer to the open-air bath, and we also noticed guests with tattoos using the baths openly.

From the moment you enter, the hotel feels luxurious, and the staff are exceptionally courteous. There are plenty of staff members, so there is no waiting time for anything. I was completely satisfied with everything—the view from the room, the cleanliness, and the amenities. I used the hotel’s courier service this time, and they also provided cardboard boxes, which helped reduce my luggage for the trip home. A convenience store and a drugstore have opened near the hotel entrance, making it easy to buy small items after arrival. I would love to stay here again if I have the chance.

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

I had another very comfortable stay. The familiar view from the window is always soothing. The hospital is also nearby, which is a great help. Thank you very much.

I stayed here to attend a live show at Tokyo Garden Theater. It’s not far from the nearest stations on the Rinkai Line or the private Yurikamome Line, and it’s right next to Ariake Garden, with an Onsen, theaters, and shopping. You can even get there from the Hotel without an umbrella on rainy days. I’ve never stayed at such a convenient Hotel before. The Hotel was also very clean, and the seafood rice bowl at breakfast is something you rarely find elsewhere. The staff were always smiling, and I’d definitely like to stay here again for my next concert. Tokyo Disneyland is also within about 30 minutes, which is great for families who want to split up and do different things.

Every time Comiket came around, I really wanted to stay here, but I could never get a Reservation and ended up booking other nearby Hotels. This time, I finally got to stay. It was close to the waiting line, and the room size and Facility were more than enough if you’re just coming back to sleep. It’s not enough to lower my rating, but there was a light layer of dust on the humidifier, so it would be good to wipe it down. I hope I can book again someday. Thank you very much.

We stayed here to celebrate our wedding anniversary. It seems the lounge was recently renovated: the previous location was closed, and a restaurant on the same 3rd floor was remodeled and reopened as the new lounge. This time we used it during all available hours, and there is nothing to complain about. The pancakes and freshly squeezed juice mentioned in past Reviews were not available, but a variety of items are served at each time slot, so we were fully satisfied. The meat dishes and egg dishes are cooked after ordering, so they are served freshly made. The taste was excellent as well. There was also a wide selection of alcoholic drinks during cocktail time, which we really enjoyed. Of course, there were plenty of soft drinks too. I enjoy drinking, so I even had beer in the morning (though I’m not sure if that was allowed time-wise). Even without adding breakfast and dinner, you can be more than satisfied. Unlike before, you can only enter the lounge with your Room key card, which felt reassuring. It also serves as the check-in counter, so we were able to relax at the Hotel from 2:30 pm until 12:00 pm the next day. Our Room had a front-facing view of Rainbow Bridge and Tokyo Tower, and thank you for preparing anniversary sweets in our Room. If we have another opportunity, we would love to use this Plan again.