บริเวณรอบๆ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my first stay. All staff members welcomed me with a smile. The entire Accommodation was spotless, and the meals and service were excellent—everything was very satisfying. I’m tired from work every day, but this Accommodation was soothing, with greenery visible from the window, the gentle murmur of the Sai River, and the sounds of insects. Thank you very much.

Due to my own requests and the condition of the Room’s facilities, I asked to change Rooms, and you responded very quickly—almost more kindly than I deserved. To the manager, the staff who hurried to clean, and everyone at the front desk, thank you very much.

The location is excellent, and the Room size and furnishings were great—especially the bathroom facilities, which were very convenient and impeccably clean. I would like to stay again.

I visited Kanazawa from Kanagawa on a motorcycle tour. Since I made a Reservation online in advance, check-in was easy. What made me happiest was that when I asked about nearby places to eat and buy souvenirs, the staff gave me so much information I could hardly choose! Please note that amenities do not include razors or cotton swabs, so if you need them, it’s best to bring your own. I had planned for No Meals Included, but I was also able to use the breakfast buffet and was very satisfied with my Kanazawa trip. Thank you very much.

I always stay here when I’m out for drinks. I especially love the welcome drink and the complimentary coffee beans.

I was looking for the cheapest possible hotel with a flat parking lot (not a multi-story garage) because my car is an Outlander and a bit large. It was so inexpensive that I wondered why it was this cheap. From 15:00, they offer welcome drinks (up to 5 per person), and the room was spacious and easy to use. The only downside was that the road before entering the hotel is narrow, making it hard to stop. Affordable and recommended.

This was my first stay at APA Hotel. Everything, from the front desk service, room cleanliness, amenities, and the Onsen, was excellent. Above all, the location was perfect—the view of Katamachi intersection from the open-air bath felt so refreshing. In the morning, I enjoyed a stroll through Kenrokuen Garden and Castle Park before having breakfast at a nearby German bakery loved by locals. It turned out to be a wonderful trip. I look forward to staying at other APA Hotels in the future!

We stayed with three people for sightseeing in Kanazawa. It was our first time here, and we felt the location was ideal for visiting the main attractions. For an early start, Kanazawa Castle Park, Kenrokuen Garden, and Omicho Market are all within walking distance, and Oyama Shrine and museums are also close by. You can also easily reach classic spots such as Kazuemachi Chaya District and Higashi Chaya District. We used the affiliated parking lot next to the Hotel, but since you enter through narrow alleys and a shopping street, it may be a little hard to find. However, it’s reasonably priced until 10:00 a.m. the next morning, so we recommend using it. There are also plenty of restaurants nearby, as well as convenience stores and department stores, making it comfortable not only for sightseeing but for everyday needs too. It was a bit disappointing that we couldn’t use the large public bath (alternating hours for men and women) or enjoy the welcome drink due to timing. The breakfast venue was spacious with sofa seating, and we were able to relax and enjoy both Japanese- and Western-style buffet options. The amenities were well stocked, and we appreciated the free laundry facilities and manga lending service. When we visit Kanazawa again, we would definitely like to stay here again.

The Room and service were excellent, and I had a very comfortable stay. Thank you. However, since it was my first time staying here, the parking lot was a bit hard to find, so I rated the Facility 4 stars. I’d love to stay again!!

The Room isn’t new, but it’s clean, and the bathroom area has been renovated, making it very comfortable. The bedding was also great—there was a thick mattress placed under the futon, which really helped relieve my fatigue. I was worried that the open-air bath in the Room might attract a lot of insects due to the season, but perhaps thanks to some measures they’ve taken, none came into the bath area at all. Having the river right in front of us was very soothing. There is also a Kanazawa Loop Bus stop near the Accommodation, and a shared bicycle port next to the bus stop, which made sightseeing very convenient. Breakfast didn’t have a large number of items, but everything was delicious. Lastly, when my daughter suffered from heatstroke and we suddenly asked to change our breakfast time, they kindly accommodated us. They even prepared an assortment of fruit that wasn’t on the menu—thank you very much. I don’t often write Reviews so this may not be well written, but it was a truly wonderful Accommodation with kind staff. I hope this helps others as a reference.

We stayed as a family. The location was very convenient, the surroundings were quiet, and there were all the essential household items we needed, so we could always enjoy warm meals. Everyone in our family had their privacy, and we were able to stay comfortably and stress-free, as if we were living there. Thank you very much!

I stayed at Gunjou no Tsuki for my first trip to Kanazawa. The building was new with a modern, stylish, and simple interior design. It was chic, and the facilities were well-equipped with a washing machine, IH stove, and a spacious refrigerator, allowing me to relax comfortably. I chose a plan that included breakfast, which I enjoyed at a nearby café after a short walk. The café's interior was also stylish and lovely. Starting the day with such a delicious breakfast made me happy. If I have another chance to visit Kanazawa, I would definitely love to stay here again!

I was able to use it without any dissatisfaction. I am satisfied. Since it is separate from the Facility, I did not include it in the evaluation, but if you are using it with a car, there are many areas where you need to be careful as the nearby roads are narrow.

We stayed with a group of seven (family and parents) plus one dog. This was our second stay at this Accommodation, and although the building is old, it was clean and comfortable. The staff at the check-in counter were as courteous as ever. We would like to stay again if we have the opportunity.

Contrary to my expectations, the Room was clean and relaxing. There was also a washing machine in the Room, so even when I got caught in the rain, I could do laundry that night and didn’t have to worry about what to wear. There was a supermarket directly across the street where I could buy inexpensive groceries, and they also had boxed meals. It was within walking distance of sightseeing spots as well, making it an Accommodation I was very satisfied with. If I visit Kanazawa again for sightseeing, this is definitely an Accommodation I want to stay at next time.

My mother and two of her friends—three women in total—stayed here. All three are in their late senior years, and they told me when I went to pick them up that this was the first ryokan they had ever been so satisfied with. Because of that, I decided to book again for New Year’s next year so I can stay as well, bringing my family and including my mother again. We’re really looking forward to it.

What’s fascinating about Nana’s philosophy is how deliberately it reduces “information density.” Even with just a one-night stay, I could clearly feel the Accommodation’s concept: 1) No excessive signage or posters inside 2) No filling the space with background music 3) Avoiding harsh lighting 4) Minimizing digital noise as much as possible Through the space, sound, light, and service, it conveyed the idea that “silence isn’t emptiness—it’s a state where only what’s necessary remains.” The staff were outstanding from the moment I pulled into the parking area until they saw me off the next morning. I believe this reflects an intentional design by the owners (a couple): creating a place to Clear people’s senses. 5) The main focus is not “people,” but “place” and “nature” → Prioritizing “what you feel” over “who made it.” 6) A commitment to completing the Accommodation as a “work” → Only three rooms; no adding more Facility features. No indiscriminate advertising. → A mindset of “only those who understand need to come,” aligned with traditional house restoration values. You could say this is for travelers whose purpose is to feel restored and re-centered: 7) Your body resets in the Onsen 8) Your senses reset through fire and food 9) Your mind resets through satoyama landscapes and an old folk house → Redefining travel from consumption to renewal. As tools for restoration, it offers free-flowing natural hot spring water, silence, an aesthetic space, and an Accommodation with high experiential value. → Not just “staying overnight,” but a trip where something changes. Nana’s philosophy feels almost perfectly aligned—its ideas and their realization overlap naturally. Among all the places I’ve stayed in Japan over the past few years, this was the best. In other words, choosing Nana—even for just one night—as a journey to re-center my senses and experience it as a complete work turned out exactly right. Thank you very much for your hospitality.

I stayed in the capsule-style Facility area. It was a weekday so it wasn’t crowded, and the facilities were good. There is a kitchen where you can cook for yourself, and both the washing machine and dryer are free to use. Amenities are provided as well. There is no bath, only showers, but they are practical. It’s located along the Kanazawa Ring Road (mountain side), so access is convenient. I’d like to stay here again if I have the chance next time.

We stayed with four friends. Other than parking, we had no issues, and it was very affordable and excellent as an Accommodation. It’s also convenient, with the teahouse district and other areas just a short drive away. Below are the good points and areas for improvement. [Good points] - No check-in/check-out procedures required - Air conditioning on each floor - Futons and bedding were already laid out - Careful follow-up by email, etc. - The interior has a traditional feel and is clean [Areas for improvement] - The parking location is hard to find It would be helpful to have a map showing the exact parking location in advance by email or on the website.

A friend who lives in Kanazawa told me that hotels near the station are expensive, and recommended Katamachi because it’s convenient and close to bars. When I booked, there was a sale going on. It was much cheaper than other hotels, and since the toilet and bathroom are separate, I chose this hotel. My stay was very short, but I was able to spend my time comfortably. Having the toilet and bathroom separate was definitely a plus. The front desk staff were polite and helpful, which left a great impression. When I travel to Kanazawa again, I’d like to stay at this hotel again.