บริเวณรอบๆ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

Everything—from the hospitality and the Room to the dinner—was outstanding, and we were completely satisfied. First, the matcha tea and sweets served as a welcome were delicious. The steak kaiseki dinner was carefully prepared dish by dish, the meat was tender and very tasty, and although the portions were generous, we finished everything. The herbal tea also had a wonderful aroma and was very relaxing. Their commitment to ingredients from Noto really came through, and you could feel their love for Noto. The service was also excellent. The Room was just the right size, and we appreciated having a large table. When visiting Kanazawa, I would definitely recommend this Accommodation to many people. I would love to stay here again.

I truly enjoyed Kanazawa’s cuisine from the bottom of my heart. I learned so much—about Kanazawa’s culture and local ingredients. This is purely my personal impression, but I felt that the guest rooms, dining, and hospitality were on par with the luxury Hotels I have stayed at in Japan and abroad, such as Aman, Bulgari, Okura, and Palace.

Overall, it is very clean and well-equipped. From the entrance, the atmosphere feels extraordinary and exciting. This attention to detail is carried through to every corner. The Room amenities are excellent, the meals are outstanding, and the service is pleasant. The only disappointment was that the hair dryer felt ordinary and a bit old. Great value for money, highly recommended.

We were very satisfied with both the Hotel’s atmosphere and the food. We would definitely like to stay again. Thank you very much.

It was a truly wonderful hotel. I visited Kanazawa with my elderly mother, and booking a hotel in such a great location surrounded by sightseeing spots was absolutely the right choice. Getting around by taxi was smooth and easy.\nBefore check-in we arrived early, but we were promptly shown to our room as they told us it was already ready, which made my mother very happy.\nThe carpets and wall art throughout the hotel were exactly our style and really lifted our spirits.\nWe were also captivated by the Kutani ware mugs and teacups provided in the room. It made us feel, “We’re really traveling in Kanazawa!” and we were so pleased.\nThe coffee tasted especially delicious in those cups, but it was a little disappointing that the same ones weren’t available in the gift shop.\nInstead, we bought Kutani ware as souvenirs at a Kutani shop on our way home.\nFor dinner, since I was traveling with my elderly mother, I had requested seats as close to the buffet tables as possible, but they kindly prepared a private room nearby for us.\nThanks to that, we were able to enjoy our meal at a relaxed pace.\nThank you very much.\nI truly appreciate the staff’s thoughtful attention to detail.\nWe were very satisfied with both the quality and quantity of everything—from Kanazawa specialties like jibuni stew and Kanazawa oden to nodoguro sushi and dessert.\nHere as well, many beautiful pieces of pottery such as Kutani ware were used for small plates, allowing us to enjoy the food visually too.\nI rated the facilities 4 stars only because my elderly mother felt that overall the interior of the hotel seemed rather dark—this is just our personal impression.\nAfter checkout we took the shuttle bus to the station; it was a large sightseeing coach and very comfortable.\nThank you for taking such good care of us.\nWe would love to stay again.

I’d been looking forward to my trip to Kanazawa, but just before arrival the weather turned terrible—torrential rain and even lightning. I remembered how close it is to the station, so I left my luggage before check-in and went out exploring. On the way back, I stored my bags again and enjoyed shopping for souvenirs hands-free, then had lunch and tea and made the most of Kanazawa. I’d like to stay here again on my next trip. So grateful for the great location near the station!

This was my second stay. As before, the front desk staff were polite and kind, and I had a very pleasant stay. The Room facilities are a bit old, but everything is well cleaned and there were no issues at all. Breakfast is included, and it was great to be able to enjoy Kanazawa’s famous Champion Curry. The scrambled eggs at breakfast were delicious; I put them on rice and poured Champion Curry over it, and it was excellent. It’s an affordable Hotel that I’m very satisfied with.

The approach to the Hotel was a bit hard to find, and when I reached the lobby and saw the small front desk, I wondered if I had made a mistake with my Reservation. We stayed as a group of five and booked two Rooms—a triple and a twin—but the triple Room was especially small. Those were my only concerns. However, the Rooms were very clean—everything was spotless and well maintained. The small Room size was made up for by the large public bath, and above all, we were extremely satisfied with how delicious breakfast was! Beautiful presentation, great seasoning, and breakfast in a quiet space without any noise or bustle!! Everyone was very happy. If I have friends planning to visit Kanazawa next time, I will definitely recommend it. I think it’s a high-quality Hotel that exceeds its price. Please give it a try!

Revisited Kanazawa after a long time and stayed here again. Despite being operated with minimal staff, everyone was polite and considerate in their service. The front desk and rooms were clean, and the amenity bar was always well-stocked, which was reassuring. It was unfortunate that the room wear was quite small. Being located within the premises made everything convenient and allowed for efficient movement. Looking forward to visiting again!

We stayed right after the Obon holidays. Because we made our Reservation early, we got a great deal—and since it was less crowded after Obon, the staff kindly accommodated our requests. With its convenient location right in front of the station, our whole family had a comfortable stay. The price, service, and location were all excellent, so it felt like great value for money.

This is one of my go-to Accommodations when I visit Kanazawa a few times a year. Best of all, you can get there without getting wet in the rain, and the commercial facilities around the station are right nearby—super convenient!! Despite being practically right in front of the bus terminal, the Room is quiet. The Room feels modern, and I was happy that the air conditioning is individually controlled and works well! I’ll be back again. Also… I stayed here before after things had settled down following an earthquake, when I drove to bring relief supplies to a friend’s evacuation location. The parking lot was full at the time, and a female staff member kindly guided me to a space in front of the entrance. I happened to see her again as I was leaving this time for the first time in a while, but didn’t have time to speak to her. Please allow me to express my gratitude once again.

It’s just a little (in terms of feeling) away from the station area, but that made it calm and comfortable. It’s still close to the station, and there’s also a convenience store nearby. In the Room, if you open the roller blind, you can be seen from outside, so it would be perfect if there were an additional sheer curtain. The bathroom was clean, and I ended up using it many times. The breakfast venue felt slightly hot—perhaps because of the oden or the air conditioning. I think it would have been even better with lower humidity. The meals felt like standard business-style fare with a Kanazawa touch. I slept well. If I have another chance, I’d like to stay again. Thank you very much.

Conveniently located near the station and easy to access. The staff are polite and kind. The complimentary late-night ramen is delicious. It’s also nice that the Room has a small massage device and that pillows can be borrowed. The large public bath can get crowded when there are group guests.

So spacious for a Hotel right in front of the station! It was so affordable that I wondered if it was too good to be true, but the Review ratings were high so I made a Reservation—and it really was great. Bath salts and amenities were well stocked. I didn’t use the restaurant, but it was very lively, so I figured the food must be good. There’s also a convenience store nearby. The parking lot was full so I couldn’t use it, but there’s a paid parking lot right across the street, so it wasn’t a problem. I think it’s a very good Hotel!

I stayed here for sightseeing in Kanazawa. Although I took a bus from the station, it was a very convenient Hotel—Higashi Chaya District, the 21st Century Museum of Contemporary Art, and plenty of lunch and dinner options were all within walking distance.\nIt was my first stay, but my friend who stayed with me chose it right away after saying, “Nono is recommended.” The Room was easy to use, clean, and I was very satisfied. The large public bath was also very clean.\nI also enjoyed the late-night soba and was extremely satisfied. Next time I’d like to try the buffet. I will definitely stay again, and I would love to recommend it to other friends as well.\nThank you very much for your hospitality.

The Hotel was very clean and functional, which was truly great. There were also materials prepared to introduce sightseeing spots and gourmet options around the Hotel, which were very helpful. However, the best part of this Hotel was the front desk staff. The atmosphere they created felt like the ultimate service. I will definitely use this place again when I visit Kanazawa. Additionally, the hairdryer was a big hit with the women in my family!

From the moment I checked in, I was welcomed warmly. It happened to be a Friday event with complimentary drinks, and I enjoyed delicious Kanazawa beverages and sweets—it felt like the perfect start to a wonderful trip. Thank you as well to the staff member who served the drinks and entertained me with friendly conversation; it truly showed the high level of hospitality. I also visited the bar at night, which was excellent. The room was very relaxing, the night view was beautiful, and I was satisfied with all the facilities. However, since I would like to stay again in the future, I’d like to offer one suggestion. There is a wooden door installed above the refrigerator door, and when closing it, the sound spreads throughout the room. Surprisingly, even though I couldn’t hear voices from next door or other noises, that door-closing sound echoed at night. I would appreciate it if there were some way to reduce the noise when closing that door. After checkout, I accidentally left an important pendant behind. When I called about my lost item, a female staff member responded quickly. I’m sorry for any inconvenience caused, but her help truly meant a lot. When staying in Kanazawa again, I would definitely like to stay here. Thank you for your warm hospitality.

The room was clean and located almost in the center of the sightseeing area. It was my first time in Kanazawa, and if you’re up for it (though it’s a bit of a walk), you can cover most attractions on foot. We traveled with a pet (a small dog) and were very satisfied with our trip. However, we had to step out of the room to use the washroom and toilet, and since the main entrance faces a major tourist road with no place to stop a car, loading and unloading luggage between the car and the hotel was difficult when carrying a lot of bags.

This time, I stayed for three nights. I had reserved a single Room, but they upgraded my Room. With plenty of space, it was easy to spread out my luggage and organize three days’ worth of clothes and souvenirs without any stress. Thank you very much. I have stayed here many times. It is a long-established Hotel, and I personally love the antique-style furniture. It was my first summer in Kanazawa and it was definitely hot, so I was happy to find cold Kaga roasted tea prepared in the Hotel lobby. It was delicious. With wine available in the lounge and convenient access to sightseeing areas, I think this is an excellent value Hotel. When I visit again in a different season, I would like to stay at this Hotel again.