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It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

Everything was delicious, but my wife particularly enjoyed the pumpkin coulis at dinner and the eggs benedict at breakfast. I was impressed by the straw-grilled bonito and the aromatic consomme royale with matsutake mushrooms and tilefish. The staff were all excellent. Thank you

The view was exceptional—beyond the beautiful greenery, you can see the mountains of Gora. The water quality was excellent as well; it had a silky feel that left our skin smooth, which delighted my wife. The cuisine and service can only be described as outstanding. Every dish sh

Thank you very much for your gracious hospitality. You even prepared unexpected services, and thanks to you I was able to spend an irreplaceable time that truly soothed both body and mind. From the comfortable Shuttle Service in such a fine vehicle, to the dignified yet perfectly

We stayed as a group of six family members and relatives. The room was spacious, with tatami mats laid out in the area beyond the beds, allowing us to relax comfortably. For dinner, we enjoyed the highest-grade course meal as part of an early reservation benefit, and the breakf

- Both dinner and breakfast were delicious. The ingredients and seasoning were well prepared, and the timing of service was perfect. - I stayed in a Western-style Room, and it was spacious enough. - Thank you for preparing champagne for my birthday. - Some information onlin

I informed the Hotel about the walker in advance, and on the day of our stay, the Hotel staff kindly assisted my mother in various ways, which we deeply appreciated. The Room, the view from the Room, the meals, the Onsen, and the thoughtful care of the Hotel staff all became wo

The baths were also great. The in-Room bath was nice, but the large public bath was wonderful as well. Being able to enjoy clear water early in the morning while listening to birdsong was exceptional. The towels were comfortable too. At an Accommodation of this level, I imagine s

This was my first trip to Hakone, and we stayed here as a birthday gift for my boyfriend. Both the exterior and interior were stylish and absolutely wonderful. The staff were excellent, and we chose the breakfast-included Plan; we were also grateful for the surprise dessert plate

We didn't have to leave our dog behind, so it became a dog-first trip. The staff who attended to us were full of hospitality spirit, making our stay pleasant. The food was delicious, the room was clean, and I would like to visit the Regina Facility again. Above all, our timid

These careful details really elevate satisfaction with this Accommodation. For souvenirs, along with fragrance items to enjoy at home—and on recommendation from our dining attendant—we ended up buying everything: “Squid & Kelp Furikake,” “Edo Okaka Ginger,” and “Hakone’s Hidden

After checking out, we visited Kihinkan—a historic building where my husband and I savored exquisite soba noodles together. We are deeply grateful to our son and his wife for gifting us such an incredible trip. We would love to visit again someday! Thank you so much to everyone a

From the phone support and warm welcome, to the spacious flat parking lot, welcome drink, Room size, cleanliness and layout, the tasteful Gabbeh rugs, BVLGARI amenities, Onsen, breakfast, and even the farewell—everything about this Accommodation was wonderful. They also provided

After our delicious dinner, they prepared another birthday cake lit with real candle flames, and my mother happily blew them out with tears of joy. The open-air bath attached to the Room was spacious, the Room itself was very comfortable, and all of the staff welcomed us with wa

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.