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This was my first stay in 50 years since visiting with my family as a child. The main building, full of fond memories, was wonderful, and the views and facilities in the new wing where we stayed were excellent. We also enjoyed the delicious dishes made with local ingredients, making it a truly memorable summer getaway. It’s very far from home, but I hope to return someday.

This is our third stay. The Room, the bath, and the entire Facility are always clean and very comfortable. We enjoy both dinner and breakfast—they are delicious. Every year, after visiting our family grave in our hometown, we stay here. This Accommodation makes our family feel, “Alright—let’s do our best so we can come back again next year.”

This Silver Week, we hadn’t planned to travel, but our family days off lined up again, so we hurriedly searched—without high expectations—for a pet-friendly Hotel… A room opened up at Alpenblick, so we made a Reservation. Since we’d never stayed in a trailer house before, we were pretty anxious… But it was incredibly clean, with no noise from neighboring rooms and plenty of space inside! We could park our own car right next to it, which was very convenient. It really felt like having a secret hideout, and the whole family loved it. Highly recommended!!

We stayed with our dog as a family of four. The surrounding environment was wonderful, and with the hot springs available we were able to relax and unwind. Communication with the staff in advance regarding our dog’s size was pleasant and smooth, and both our dog and our family were very satisfied. The lobby and dining areas had a great resort atmosphere, and we really felt like we were at a well-established mountain resort in Japan. One small disappointment was the dining experience: the food provided overall was very delicious, and the dining hall atmosphere was excellent, but for some reason once we sat down it felt more like a food court, so I didn’t feel I could fully appreciate how good the food was. Perhaps it was the tables and chairs, or maybe the tray setup. That said, the meal itself was very tasty and we were satisfied. We would love to visit again. Thank you very much.

To escape Tokyo’s heat after the rainy season, I stayed at this Accommodation near Lake Nojiri for two nights. In short, it was a wonderful experience. Needless to say, the Facility is brand-new and newly opened, and the unobstructed, majestic views of Mt. Myoko and Mt. Kurohime from the Room felt almost unreal. Above all, I was truly moved by the outstanding hospitality of everyone at the Hotel. I have quite a few food dislikes, and they kindly prepared special dishes to accommodate my requests—I’m sincerely grateful. The meals still made generous use of local ingredients, and every dish was excellent. I also enjoyed watching the food being prepared right in front of me, followed by a lively conversation with the chef afterward. On a day when I had to leave early and couldn’t have breakfast at the Hotel, they instead made hearty onigiri for me to take along. I feel that with just one night you might not be able to fully experience everything this Hotel offers, so if possible I recommend staying two nights or more. I would love to visit again in another season. I often use IKYU for Accommodation Reservations, but after this stay I felt compelled to write a comment for the first time.

I visited during a solo motorcycle trip. Since it was near a ski resort, it seemed off-season, so there were few guests, and I was able to relax and fully enjoy the Onsen. Although I chose a no-meal Plan, I received complimentary coffee and freshly baked croissants in the morning. The croissants were freshly baked and delicious. I would love to visit again if I have the chance.

The ski slopes are immediately to the left as soon as you step outside the entrance, so it was great that we could change into our gear in the Room and head straight out. The Onsen was also very relaxing and enjoyable. The staff were wonderful—everyone greeted us with a smile and kindly answered our questions. The building is old, but it was clean and didn’t bother us. It snowed until early morning, then cleared up around 9 a.m., making for perfect conditions.

Thank you very much for your hospitality, even on an off-season weekday.

I stayed here for a Multiple Night Stay during my trip to Nagano. Even though I arrived much earlier than planned, the front desk staff kindly assisted me, which was very helpful. The Room was spacious enough for a family, and since it was just the two of us as a couple, we could really relax. Because the location is up in the mountains, it was quiet and cool at night, and I slept well. Breakfast was buffet-style with a sufficient variety. Since I stayed multiple nights, I had breakfast twice, and I appreciated that the selection changed slightly. There are vending machines for drinks and ice cream inside the building, as well as a small shop, but there are no convenience stores or restaurants nearby. If you choose a Plan without meals or plan to have light food and drinks in your Room, I recommend shopping before arriving at the Accommodation. I also had a Plan without dinner, so the front desk staff told me about “Madarao no Yu,” located a short way down the hill. Thank you to all the staff for their kind hospitality—this was my first Multiple Night Stay, and I had a very comfortable time.

Last year, we had to cancel the Reservation just before our stay as 2 out of 7 people caught the flu. This time, we could only make a one-night Reservation due to limited Room availability, but it was worth it. The meals exceeded expectations—mini osechi, seafood, simmered dishes, tempura, handmade desserts—all in portions more than enough for big eaters. The rice was very delicious and self-serve style allowed us to enjoy as much as we wanted without hesitation. Breakfast included special tofu and was also very tasty. The bath offered a view of snowy landscapes; the water temperature felt slightly lukewarm but perfect for relaxing comfortably. Although the Accommodation has an older feel to it, everything was kept very clean and tidy. The staff were all kind and welcoming. We wish we could have stayed for two nights!