บริเวณรอบๆ พิพิธภัณฑ์ที่ระลึก Arishima × ที่พักยอดนิยมสำหรับอ่างอาบน้ำชมวิวหิมะการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed here to celebrate a birthday. Above all, what impressed us most was the warm hospitality of the staff. Since it was a birthday trip, everyone was very supportive, and every staff member treated us with genuine kindness. We felt comfortable throughout our stay. The meals were also excellent—each dish showed great care and attention to detail, and everything was delicious. What stood out in particular was the rice at breakfast. It was so good that I kept asking for refills, and in the end they brought the whole clay pot to our table. The rice was wonderful, and I couldn’t help but eat more than I planned. We truly appreciated this thoughtful gesture. The room felt completely private, and since we were quite tired after hiking the day before, we were able to relax deeply and recharge. The only reason I rated the facilities 4 is that having something like a large public bath would have made it even better. That said, the bath in our room was very spacious and could be opened up like a semi-open-air bath, with direct access to the balcony—an excellent design. Overall, we were more than satisfied with our stay. The hospitality of the staff, the food, and the room were all outstanding, and we’re truly glad we chose to spend this special birthday trip here. We would love to visit again.

We stayed with our 3-year-old child. Our child was thrilled with the towel bear and fruit that welcomed us in the Room. They quickly came to set up a bed guard, and when I mentioned I was pregnant, they kindly replaced the welcome gift wine with something else. When we were about to go out to Pure, a staff member asked about our child’s height and said, “There may not be much for them to enjoy…,” then suggested an alternative—the gondola that was operating. At both dinner and breakfast, everyone spoke warmly to our child and showed such kindness, and it seemed to spark our child’s interest in English. Our child said this Hotel was the most fun of all, so we plan to join Hilton Club and definitely return in the winter season! Although most of the staff were from overseas and we communicated mainly in English, this Hotel had the best hospitality of any we stayed at during our time in Hokkaido. Please share our sincere thanks with all of your staff.

Everything was wonderful. What impressed me the most was the staff. They were always smiling and did their best to help, which made my stay very comfortable. The meals were delicious, but the rice at breakfast was too firm for me to eat... I think it’s just a matter of preference, but I ended up leaving some (sorry). If I have another opportunity, I would love to stay again. Thank you very much.