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From the moment we arrived, the staff were attentive without being intrusive and were kind to our children. The breakfast and the in-room dinner via room service were both delicious—everything was perfect. We have stayed at several InterContinental Hotels, and among them, the service at InterContinental Hotel Beppu was outstanding. We were truly moved to find a Hotel we want to return to for the first time in a long while.

My first time in Beppu Onsen. Everyone provided courteous service, and I was completely satisfied with all the Onsen facilities. If I had to mention one thing, as an older man I couldn’t figure out how to use the hair dryer. All the meals were delicious, but I would have been happy if there were a few more Kyushu-style dishes. If I have a chance to visit Beppu again, I’d like to stay here again. Thank you very much.

This was my first stay here. Because it is a dog-only Hotel, I felt safe and comfortable throughout my stay. The building is equipped with air conditioning almost everywhere, so it was pleasant even on hot days. Everything was excellent—the meals (including dog food), the Onsen, the indoor dog run, the Room, and the service.

The road to the Accommodation includes steep slopes and narrow sections, so guests who are not confident drivers may find it challenging. On arrival, we received a warm welcome and had a pleasant check-in. The Room was spacious, spotless, and filled with great natural light. However, the Beppu view was blocked by overgrown trees outside the window; please trim them. There were many types of baths, and the iron-rich indoor bath in particular had excellent water quality. The private family bath and open-air bath also offered superb views, which we really enjoyed. Dinner and breakfast were luxurious, featuring only delicious ingredients—very satisfying. All-you-can-drink beer in the lounge is an irresistible service for beer lovers. It seems there are even more wonderful Accommodations in your group, so I’d like to try another one next time as well.

Everything was excellent. We had both dinner and breakfast. You could really feel the chef’s attention to detail. It was delicious! The rice was especially great! Free beer was the best!

This was my first time staying here. It was also my first sightseeing trip to Beppu, and I’m glad I chose this Hotel. We decided to have dinner on short notice that day, and the staff handled everything politely and smoothly. It was an à la carte dinner, and every dish was delicious. Breakfast in the morning was also wonderful—you can choose a main dish, and there is a buffet with bread, salads, and more. Everything tasted great, making for a lovely breakfast time. The staff were very kind as well. The Room was clean, spacious, and comfortable—I wished I could have stayed longer. The open-air bath in the Room was also excellent. The amenities were well stocked, and since I enjoyed the Onsen many times, it was convenient to have extra towels available. Unfortunately the weather wasn’t good so we couldn’t see the view, but I imagine it would be beautiful on a clear day. It’s a place I’d like to recommend to friends. I would definitely like to stay again if I have the chance.

The staff were very kind and made the experience enjoyable and lively. The dishes were impressive, with beautiful presentation, exquisite tableware, and delightful flavors that kept surprising us. Everything was incredibly delicious. Thank you so much! Thanks to you, we had a wonderful trip.

The meals were delicious, and there were three baths, so we were able to relax and unwind. If we have the chance, we’d love to visit again!

I’ve been to Beppu many times, but this was my first stay at Sansuikan. Thank you for a relaxing time. My elderly siblings and I even talked about coming again next time (lol).

On a Multiple Night Stay with my elderly mother, the staff were very considerate in many ways, and we were able to spend our time comfortably. The meals were delicious, but for my elderly mother and me (over 60), the portions were too large to finish. We didn’t need lunch; snacks were enough. The Onsen water was great, and we could relax in the scenic-view bath, the family bath, and the steam bath. However, the bathtub in our Room was too deep, which felt a bit dangerous, so unfortunately my mother couldn’t use it. Since there is no elevator, I think guests with mobility issues should check in advance. The sunrise and morning glow from our Room and from the scenic-view bath—as well as the night view—were very beautiful scenery that we could have watched forever.

The facility is somewhat old-fashioned, with water facilities reflecting a bygone era. It may not be suitable for those accustomed to the latest amenities, but I found the retro and calming atmosphere of the café space to match well with the interior of the Ryokan. The bath had a limited capacity, requiring some consideration, but there was no crowding, and using the bathing area was smooth. The bathtub was filled with many floating citrus fruits (zabon), which gave off a wonderful fragrance. We only requested breakfast, which featured standard Ryokan-style dishes with plenty of side dishes to accompany rice. It left us feeling very full. One highlight was meeting the resident cats! At designated times, we visited their room where four cats were present—just watching them was soothing. The hostess kindly ensured that everyone could interact with them comfortably, and even children enjoyed themselves thoroughly. Around the front desk were various cat-themed items that showcased their love for cats clearly. Our children adored the cats so much that they said they want to visit again! If we have another chance in the future, we would love to return here again!