บริเวณรอบๆ พิพิธภัณฑ์ศิลปะชิมาดะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

The staff are very pleasant, and I use this Hotel every time. The Room is clean, and the satisfaction level is high; I really like this Hotel. I will use it again. Thank you very much.

It was raining, but I could get here by bus from the airport without needing an umbrella. I stayed for an event at Kumamoto Castle Hall. It was very convenient since dinner and souvenir shopping could all be done at Sakura Machi. The Room was on the 11th floor, almost the same height as the observation deck, and Kumamoto Castle was right in front of me through the window. It’s also close to Kumamoto Castle—about a 5-minute straight walk from Kato Kiyomasa’s statue. The next morning the rain had stopped, so before breakfast I enjoyed a relaxing walk along the long wall with no one around. The amenities information said there was no cleansing product, but on the front desk floor there were cleansing oil, face wash, toner, and emulsion (DHC), along with other items available for self-service. The Hotel is new and clean. As others have mentioned, if you’re used to elevators that don’t sway at all, you might notice a slight sway. I also enjoyed local Kumamoto dishes at breakfast. If I have another chance, I’ll stay again. When there’s an event, I think the breakfast venue tends to get crowded with related guests/staff. Thank you very much.

This was my first stay, and the Room was very clean, so I had a comfortable time. The staff were also wonderful, and I think it’s a great Hotel. I didn’t add breakfast this time, but I’d like to try it next time. My car didn’t fit in the multi-story parking garage, so I used the ground-level parking lot instead. They kindly guided me to the parking area, which was very helpful. I would like to stay again.

The service was excellent with smiles. The restaurant on-site was particularly impressive, with a chef who seemed like a top-notch professional, and I truly enjoyed a delicious dinner even by myself.

It is in a very convenient location near the Transportation Center. The surrounding area is a downtown entertainment district, which makes it convenient for going out for drinks, but at night it can feel quite crowded and chaotic. Women in particular may want to be cautious. As for the Hotel’s Facility, the Room is slightly spacious. The bathroom is separate from the toilet and also has a washing area, which was comfortable. However, I was a bit bothered by white limescale marks left on the black floor. Since it’s an entertainment district, I was slightly worried it might be noisy, but at least in the Room I stayed in, that wasn’t an issue. Also, having a 24-hour convenience store on the first floor is extremely convenient. Overall, I think my satisfaction level was high.

I wanted a body sponge or towel to wash with. There wasn’t one in the amenities area, and I thought there might be one in the Room, but there wasn’t. Everything else was good, so it’s a shame.

Conveniently located near the downtown area and within walking distance of the castle, making it perfect for a morning stroll. While the Facility is a bit dated, they have kept their prices unchanged despite recent rises in Accommodation costs.

I stayed here for the first time on a business trip. The front desk staff were polite and left a great impression. The Room, bathroom, toilet, and washbasin area were spacious and felt open and airy. There was a supermarket and convenience store nearby, so I went shopping every day. I would like to stay here again when I’m in Kumamoto for business.

Although the building is quite old, the reasonable pricing, convenient location, large public bath, and services such as welcome drinks and late-night ochazuke make this a favorite Hotel of mine, and I stay here again and again. Even though I live in the same prefecture, I stay almost every week on my days off as a short getaway. I look forward to staying with you again.

We stayed here for a golf trip! Everything was spotless.

Both the room and the lobby were very clean, and I had a comfortable stay! The front desk staff were also kind. I’d like to stay here again when I visit Kumamoto.

We stayed in a Room for four but used it with three people. It was very spacious and we could relax comfortably! We chose this place mainly for the breakfast, and it was even better than expected. I think the menu changes daily, but that day they had simmered horse meat and even ice cream in the morning—both adults and kids were very satisfied. Unfortunately, I had a stomachache and could only eat rice porridge, but seeing my family enjoy their meal made me happy. The Room was clean, and there were water dispensers on each floor, so we could drink as much water as we wanted, which was great. We would love to stay here again.

Despite being in the city, it was surprisingly quiet and very pleasant. The toilet and bathroom are separate, allowing for a relaxing bath. The staff were attentive and quick to assist.

I stayed here after a concert at Kumamoto Castle Hall, so I didn’t use the meals or the large public bath at the affiliated Hotel across the street. It was close to the venue, so I didn’t have to walk far and didn’t end up sweating much. I also recommend it for fans traveling for their favorite artists. The woman who handled check-in was kind and welcoming, which made a great impression. I chose this Accommodation based on the distance shown on the map, and I would definitely like to stay here again next time.

I stay here every time. It’s very convenient since it’s in the city center.

[Location & Access] I took the last ANA flight to Kumamoto, and it was about a 45-minute ride on the airport limousine bus. Since I could get off at a stop very close to the hotel, I arrived without any stress even with large luggage. [Room & Sleep Comfort] Not only was the room spacious, but the bathtub was also exceptionally large. I could soak deeply up to my shoulders, and it felt like a week’s fatigue just melted away. The bed was wide, and two types of large pillows (firm and soft) were provided, so I slept soundly as if I were at home. [View & Breakfast] The next morning brought clear skies, and I enjoyed a wonderful view from an upper floor. The breakfast buffet offered a great variety of both Japanese and Western dishes featuring local Kumamoto ingredients—perfect for recharging for the day ahead. [Overall] The staff’s cheerful, attentive service was excellent and made for a pleasant start to my trip. It’s a bit of a splurge, but I highly recommend this hotel for anyone looking to relax and unwind at leisure.

After the marathon, I entered the large public bath. The changing room is quite small and can get crowded with 3 or 4 people, but it was still nice to relax in the spacious bathtub. It's unfortunate that it will be closed at the end of February. The convenience store, new downtown area, and bus terminal are also nearby, making it very convenient.

Overall, it was excellent. However, I had trouble sleeping because the pillow didn’t suit me, which might be a personal preference. There was no information provided about the lounge (?), and I only realized it later. Was this because I checked in late and had limited time? Or is it not offered from the start due to cost-saving measures? Since the bed has a large gap underneath, regular checks might be a good idea.

When I arrived at the Hotel, I tried scanning the check-in QR code at the check-in machine, but it didn’t work. The front desk staff helped me right away, and I was able to check in without any issues. When I entered the Room, I was satisfied with the space and cleanliness. The bed was large, and for a business stay the bathroom was also very good—I had a comfortable night. I could see Kumamoto Castle from my Room, which made it even better. For this price, the level of satisfaction was more than enough. It’s located in the city center, so it was convenient to go out for meals. It’s a Hotel I’d like to stay at again when I visit Kumamoto.

It was reassuring and convenient to know there was an Accommodation nearby where I could rest right away, even if I had been drinking. If I have the opportunity, I would like to stay again. Thank you for your hospitality.