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This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

I was able to stay for one night after being on the waitlist. As others have written, both the Onsen and the meals were wonderful. The Room was spacious and thoughtfully prepared, and the bed was large and very comfortable, so I was able to relax and unwind at a leisurely pace. Thank you very much. Next time, I would like a Multiple Night Stay.

Everything is clean throughout.\nThe indoor open-air bath is very convenient and comfortable.\nThe meals are excellent in both quality and quantity. The service is also very polite, with no issues.\nWe stayed with children, and it was a great help that they proactively offered to provide a baby crib and bouncer.\nI’m glad we found such a wonderful Accommodation for the first time in a while.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

The open-air bath is spacious and the views are wonderful. The proprietress at the dining area and the staff offered warm, unpretentious hospitality and thoughtful care. Of course, a good Accommodation has great meals and Facility, but it reminded me again that it is ultimately made complete by the people. I was personally very happy that our futons were not put away during breakfast.

We were worried that the earthquake might have caused damage, but when we asked in advance, we were told there was no particular impact and that we could feel at ease, so we decided to visit. The area around Aso was cooler than Kumamoto City and very comfortable. For the open-air bath in the Room, they showed us how to fill it with Onsen water when showing us around, and since it is available 24 hours a day, we were able to enjoy a relaxing soak at night and again in the morning. This time we chose a Plan with breakfast only, but there were many small dishes beautifully arranged and pleasing to the eye, and the rice cooked in a pot was also very delicious. This is an Accommodation we would like to visit again for a relaxing stay.

I wasn’t sure if we would be able to come due to the typhoon, but they were very accommodating.\nThe Facility was well maintained, and the dog run was just the right size for our dog, who happily ran around.\nWe really appreciated being given rice for dinner.\nThe Room felt like a living room at home and had all the necessary appliances, such as a rice cooker and microwave, which we could use freely.\nThe owner was also very kind, and I’d like to stay here again when visiting Kumamoto.\nIt was a wonderful trip. Thank you.

We stayed here for a birthday celebration trip. They were very helpful even before our stay, and my partner was truly delighted. We were extremely satisfied with everything, including the food, the open-air bath in the Room, and the staff’s service. It was an Accommodation we would definitely like to stay at again.

We stayed as two adults with a small dog. We usually enjoy camping in a tent, but we wanted to simplify setup and packing up, and while looking for a place a bit farther away, we found the ideal cottage. Unfortunately, the weather was not on our side, and we were worried because it rained so heavily that evacuation alerts came through on our phones the next morning, but we were able to head home without any issues. Because of the rain, we couldn’t enjoy the view, the starry sky, or a campfire, but we thoroughly enjoyed BBQ on the terrace. Since BBQ is basically all we ever do for meal prep, you kindly allowed us to use the on-site BBQ area as well. During our Onsen visit, you even looked after our dog—thank you so much for taking such wonderful care of us in every way. We brought various supplies for our dog, but aside from food, none of it was necessary—you had everything covered for dogs too... There were plenty of insect-repellent measures prepared, and the amenities were more than sufficient. The bedding was also clean. We definitely want to come again on a sunny day!!

The dishes were well-seasoned and delicious. The variety of dishes was just right and very tasty, making it a perfect experience. Additionally, the desserts such as pudding, ice cream, and zenzai were delightful. The staff's service was excellent as well. Thank you very much!

This was my first stay here. The Room was beautifully designed and very comfortable. The open-air bath, a rock bath kept at the perfect temperature, felt wonderful at any time, and there was also a reclining bath where I could truly relax. The Japanese garden was also stunning and helped me forget the hustle and bustle of everyday life. The meals used plenty of local ingredients and were delicious. All staff provided very courteous service, and I would love to visit again. Thank you very much.

I was really looking forward to the opening of La Vista Minami Aso, and I stayed during the pre-opening period. The previous Hotel also had a great location with sweeping views of Mt. Aso, and while the scenery remains the same, the interior and Facility have been completely renewed. I was able to fully enjoy Aso in comfort, with a spacious lobby, Room, and baths. A few small points: For the welcome drink in the lobby after check-in, I had coffee, but it would be even better if beer (not only from 6:00 p.m.) or decaf coffee were available. As for meals, dinner was a La Vista-style course meal and breakfast was a buffet. Both used many ingredients from Kumamoto Prefecture, and everything was delicious. I would be happy if the breakfast buffet offered a wider variety of desserts. The baths were wonderful as well—there are great views of Aso from the large public bath, along with private baths and a sauna. The post-bath ice cream and massage chairs were also a nice touch. It was disappointing that in the morning bath time, the probiotic drinks (Yakult) ran out quickly. The late-night ramen service common to Kyoritsu Resort was delicious (if I may be picky, I’d love it even more if there were two varieties like at Kirishima). Since it was during the pre-opening period, there may have been some areas where staff were still getting used to things; however, their hard work really came through. Wishing you all success as you head toward the grand opening. I would definitely like to stay again.

Both the cuisine and the service are excellent. The Room has a traditional Japanese farmhouse style, and we were able to relax.