บริเวณรอบๆ Nesuta Resort Kobe × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We had a relaxing Obon holiday. Thank you very much. I can’t eat a lot at my age, but the steak, roast beef, and sushi were all delicious. It was also great that the sushi was made fresh on the spot. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back again.

It was a No Meals Included Plan. I checked in after 8:00 PM and left the Hotel by 7:30 AM. Since it was a no-meals Plan and I didn’t need to do any shopping, there wasn’t much that stood out… but the service from the two male front desk staff members was outstanding. They were polite yet approachable, and they spoke at a pace that matched the guest—truly wonderful hospitality. The Hotel wasn’t new, but I had a very comfortable stay.

The breakfast was delicious, and I had seconds. The coffee by the entrance was also very good. When I woke up early to get some, it was still being prepared, which was a bit disappointing.

I stayed here alone this time. The Room was very clean, spacious (40 m²), and comfortable. Breakfast was delivered to my Room, so I enjoyed it at a relaxed pace. I would definitely like to stay again if I have the opportunity. Thank you very much.

The Facility was beautifully maintained with well-kept trees and flowers, giving it a tropical vibe, and it was fun to stroll around while music played. Both breakfast and dinner offered a good variety and were delicious. I’m glad we chose a Room that included tickets to a nearby Onsen. It had many different baths, was spacious, and was excellent.

This is my third stay this summer. I’ve visited each time with different friends, and with activities, BBQ, fireworks, the pool, and the Onsen all available, everyone was 1000% satisfied and wants to come back again. It was a shame that Sky Eagle was temporarily closed this time, but we’d love to return next year for another summer trip!

The meals were delicious, the amenities were well stocked, and even our young children had a great time—it was wonderful.

The large public bath next door has several options—mist sauna, carbonated radon, bubbling baths, and more—so I was very satisfied. The water quality suited me as well. The massage chairs are 300 yen for 15 minutes; they seem to be good machines, and I really enjoyed them. However… it seems one of the large public baths is currently under repair, so men and women can only use it on alternating days. On women’s days, men can only use the indoor bath in the accommodation building (just a tub about 10 meters long). And vice versa. If you’re staying overnight, you can use the large public bath on your way there or back. But if you go all the way there and end up with only the indoor bath… that would be a big disappointment. I don’t think the website mentioned any repairs… Even though they do rounds with free drinks, that service is also out of order. It makes me wonder if they’ve stopped it to cut costs… That said, I was extremely satisfied. There’s nothing around except Taizanji Temple. The Room key is old and hard to turn. Locally grown vegetables sell out quickly. There are enough staff members, and their service is good. I found myself wondering how they manage to run the place… But that’s fine. Probably because I was happy with the large public bath, the massage chairs, and the karaoke room. Breakfast doesn’t have many items, but it’s enough for me. The indoor bath felt like having a private reservation. If you think of it as a therapeutic hot-spring stay, it has everything you need. For me, it was worth going out of my way. As for maintenance issues—please check properly before you go. If things don’t work out as expected, you might end up seriously upset. Still, spending a whole day doing nothing—I had a great time.

I stay here every year. This year again, I was satisfied with the consistently luxurious experience. The Room was thoroughly cleaned, and I was able to spend my time comfortably. The service, which I had some doubts about during my previous stay, was also very good this time. The only disappointment was that although it was a Multiple Night Stay, breakfast delivery could only be the same Western-style meal. It is delicious, but having exactly the same menu for two days does get repetitive, so I would be happy if we could choose Japanese-style or a different Western-style menu for one of the days. I look forward to it next time.

Highly recommended for sauna lovers! The private sauna was available anytime, so we could enjoy it as often as we liked and then relax outdoors while taking in the lush green views. The open-air bath was also spacious, and the scenery was soothing—an absolutely wonderful experience. The food was delicious, and we enjoyed a leisurely meal. They also kindly accommodated my friend’s birthday at dessert time, which made my friend very happy. All of the staff were friendly, and we had a very comfortable stay. It’s a place that makes you want to come back. It would be lovely during cherry blossom season, or in autumn when you can enjoy chestnuts as well. We’d love to visit again. Thank you very much for your hospitality.