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The Hotel and service were excellent, and I had a very comfortable stay. I booked a Plan with dinner included, but there was a sewage smell coming from near the live kitchen, so I couldn’t take the dishes placed in front of it. That kind of smell at a dinner buffet was unacce

The property features an Onsen, gym, and pool. The rooms are clean and comfortable, and the breakfast is delicious. However, access from Shin-Kobe Station via Shinkansen is very inconvenient. If more buses were available, I would love to stay again.

I had an absolutely wonderful morning. After enjoying the sunrise, I headed to breakfast: Whole Awaji onion herb roast, baked grapefruit, SORA-themed menu with SORA curry and jelly, roast beef, my favorite croffle, and plenty of desserts. The room was spacious and comfort

The taxi fare from Lalaport to the hotel was 1,400 yen. (After 9:00 PM, the taxi stand inside Lalaport is unavailable; you can call a taxi near Mukogawa Women's University Nursery School.) We reserved a twin room in the West Wing. The room was clean and comfortable. The air co

My child developed a fever and I hadn’t brought a thermometer, but they were able to lend me one and even offered to look up a hospital if needed. They were very kind, and it was reassuring that there was a hospital nearby the Hotel. I would like to make another Reservation at th

Even after checking out, I could store my luggage in lockers and enjoy two full days at Universal Studios. Overall, I think this Hotel offers excellent value for money. The staff were all friendly, and I would definitely stay here again if I have another chance to visit Univers

I was very pleased that the hairdryer and hair iron in the room were ReFa. It was also great that there was an air purifier and a power strip for charging. At the spa, there was a free drink service and bath towels were provided. The water made my skin smooth, and I was very sati

With Wolfgang Puck pizza and Tully’s Coffee on-site as well, you’ll have everything you need during your stay. The interior is full of USJ flair, featuring the familiar globe and a large clock sculpture, so you can stay immersed in the USJ atmosphere even outside the park. The e

The Room was much larger than I expected for USD 80. It was very clean, with high ceilings, and I was able to relax in an elegant, spacious setting. That said, the size also came with a few drawbacks. In the powder room area in front of the bathroom, there was no laundry basket,

Initially, I got a bit lost as there were no directions provided for the elevator location. Additionally, there was a bloodstain on the bed cover, which was unpleasant. When I mentioned it during checkout, all I received was repeated apologies; it would have been nice to hear tha

What could have been a painful memory turned into a wonderful Hotel stay—my child slept soundly, felt better by morning, and we enjoyed a delicious breakfast. This is an excellent Hotel that offers genuine hospitality. We visit USJ every year, so I’d love to make this our regular

You can also see the Ferris wheel from the open-air bath, making it a perfect space to relax. The guest room has a USJ view. The night panel was a digital display instead of a switch, which was refreshing. It was easy to understand and use, knowing which switch controlled which

We had children with us, so we were truly grateful. The drinks and ice cream helped us recover our energy. ●Guest Room The room was spacious enough. The folding table and chairs were very helpful for a late-night snack. Also, having a shoe dryer was a big help—we could dry our