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I stayed for a Multiple Night Stay for a conference. On the first day, because of typhoon-related rain, I had a tempura course at the Japanese restaurant on the 5th floor. The ingredients and flavors were excellent. When the weather is nice, you want to eat outside, but this time I was glad it was raining. I also paired the tempura with sake and returned to my Room in a great mood. It was a wonderful evening.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts to bring for local people, which was extremely helpful. Both the Room and the spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka very pleasant.

I stayed on the club floor at Hotel Hankyu International during my time in Osaka, and it was an exceptionally satisfying stay. The front desk staff were extremely courteous, answering my questions warmly and attentively with genuine smiles. I felt truly welcomed. While the hotel has the elegance you’d expect from a luxury Hotel, it never felt stiff—service was delivered with a comfortable sense of distance that left a great impression. My club-floor room was spacious, with upscale furniture and furnishings throughout. The view of Osaka from the window was especially breathtaking. Through the large windows, Umeda’s night skyline spread out before me in full. Simply taking in the view felt like pure luxury. The club lounge also exceeded my expectations. I could relax in a calm atmosphere, and the staff were consistently thoughtful and attentive. The view from the window seats was wonderful as well—I lost track of time while unwinding there. The drinks and light bites were high quality, making this an excellent choice for anyone who wants to truly enjoy their Hotel stay. Most memorable of all was breakfast. The Japanese set included soft-shelled turtle rice porridge (suppon zosui), which was surprisingly delicious and made for an indulgent start to the day. The refined, deeply flavorful broth soaked into me with every sip, bringing happiness with each bite. There was none of the gaminess often associated with suppon—just a gentle taste at a level that hardly seemed like breakfast food. Every side dish was carefully prepared too, leaving me completely satisfied. From the room and night views to the club lounge, breakfast, and staff service—everything met an impressively high standard. It’s a Hotel that made me think, “I will definitely stay here again.” For anyone seeking a special stay in Osaka’s Umeda area, I can confidently recommend it. When I visit Osaka next time, I would absolutely choose the club floor again—it was a wonderful Hotel stay that let me fully enjoy an extraordinary escape from everyday life.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

I had a comfortable stay again. I accidentally left something behind in the Room, and had assumed it couldn’t be helped, but you kindly contacted me and offered to send it. Thank you for your courteous support. The location is great, and this is a Hotel I can recommend. It’s especially recommended for young couples and women. Thank you again.

The check-in service was excellent, and the Room was comfortable, so I was able to relax and enjoy my stay. I would like to stay here again next time. From JR Bentencho Station, it felt a bit far when carrying a suitcase, so next time I plan to use the subway.

I’ve stayed here several times already. I usually book the Club Floor to relax with drinks in the lounge, and also to work out in the pool next door at Ren and soak in the Onsen. On day one, after check-in I headed straight to the lounge. The familiar staff welcomed me warmly, saying things like, “Today we have Taketsuru,” and “Your usual Blanton’s is right here”—which made me very happy. When it’s hot, beer is a must to start. Three draft beers plus a can of tomato juice makes the perfect Red Eye at just the right moment. I went out for an early meal (after 4 p.m., everywhere is quiet), then came back for whisky time in the lounge again. I enjoyed Taketsuru and Blanton’s on the rocks, with beer as a chaser. Iichiko from a flask mixed with orange juice was also delicious. For my next visit, I requested a good amazake—I’ve recently gotten hooked on drinking amazake mixed with sake. The next morning, I felt refreshed after an early soak in the Onsen—so relaxing. When the lounge opened at 10:00, I had one last beer and headed home satisfied. Thank you again for another wonderful stay.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

We stayed here after visiting Universal Studios Japan. 4 adults: 69,000 yen. No BBQ, breakfast only. Since the park was open past 10 pm, we arrived at 11 pm and basically just slept. The place was spacious and the heating was warm (there were three heaters, but we only needed one). It was also nice to have two sinks. A few small issues: we found hair on the bedding in two spots, and although there were four adults, there were only three coffee packets provided. (There were about ten packets of sugar and creamer… compared to just three coffees.) I also wish there had been tea bags. Not everyone drinks coffee, so it would be nice to have a drink option for both morning and night. As for breakfast, the hamburger was very filling—honestly a bit too heavy for older guests. Also, some people can’t eat meat, so it would be great to have non-meat options. The juice choice was apple juice only. Maybe because of the heating, the futons felt quite thin. We brought our own blankets, so it worked out. It was pitch-dark at night, but when we woke up in the morning, the view was beautiful. Overall we were satisfied. It felt like a waste to stay somewhere this nice just to sleep—next time we’d like to try the BBQ as well. Thank you very much.

I had a very relaxing stay! The front desk staff’s smile and service were excellent!