บริเวณรอบๆ พิพิธภัณฑ์อนุสรณ์เอซากิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I stayed here again for the first time in a year. The entire Room had been renovated. The bed was an Airweave, which I had wanted to try, and I slept very comfortably. Breakfast had also been upgraded with sandwiches and more—the fruit sandwich was delicious. I will definitely stay here again.

Spotlessly clean and excellent value for money. With the Plan including parking, I was able to check in with peace of mind. There’s nothing that can be done about it, but everything was perfect except for the squat-style toilet. Sorry—I’m not comfortable with squat toilets. In particular, the young woman at reception was very pleasant and incredibly soothing. I had a great check-in and check-out experience. Thank you so much!!

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

I love this club lounge. No matter what time I visit, the food and drinks are always replenished and neatly arranged. The seating is well spaced, so it’s very comfortable. There are no loud guests, and even families with children are considerate of the time and those around them, so I can relax in peace. Above all, the staff’s professional service is outstanding. One of the experienced gentlemen even made cocktails for me. The Room was impeccably cleaned, and I was able to spend a quiet, relaxing time. I’m always impressed by how courteous the Room staff are on the phone. More Hotels have switched to self-service ice these days, but here a Hotel staff member in a crisp uniform delivers it on a tray with a silver ice bucket—just that alone feels wonderful. Since I need to take medication, having extra mineral water was also very helpful. I also accidentally dropped my hair treatment bottle and broke it, but they kindly replaced it for me. I’m sorry for the trouble during these times of limited supplies. I also appreciated being able to change my newspaper. Thank you for all your thoughtful care. I look forward to staying with you again.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

I stayed for a Multiple Night Stay. The Facility is new and spotless, and the bathroom and bathtub are properly spacious. The Room layout is also well designed—the door isn’t directly visible from the desk, so I could work calmly. Breakfast was high quality too, and the meat soup was delicious! They also served excellent fruit, and at this price with breakfast included, I’m very satisfied. It’s a Business Hotel that could easily feel impersonal, but I discovered some great books at the library café at night, and the staff’s posted recommendations for local restaurants felt warm and welcoming. I often stay at Hotels that cost JPY 20,000–30,000 per night, but this place is more than good enough.

I forgot an item during my stay, but the hotel staff handled it very kindly and sent it to me with shipping prepaid. Also, since I was traveling with a child, I really appreciated receiving baby body soap and a shampoo set. If I have the opportunity again, I would definitely like to stay here. Thank you very much!

Whenever I visit Osaka, I always stay here. This time, I really appreciated that you unexpectedly prepared a larger room for me. Breakfast the next morning was excellent, with a wider variety of side dishes than last time.

Thank you always for such a comfortable stay. Everyone at the front desk and in the lobby, as well as the housekeeping staff, is truly friendly and kind. Staying here makes my memories of Osaka even warmer—this is my favorite and best Accommodation. I look forward to staying with you again next time.

After checking out, I realized at the station that I had left something in the room and called. Their quick thinking and response were excellent. It’s about a 5-minute walk from Hanshin Amagasaki Station, which is convenient for getting to Namba, Osaka, or Kobe. There is also a convenience store nearby. Even with a last-minute Saturday stay, the price was reasonable, and I had no problems during my stay. This was my second stay, and it’s easy to find—so even I, who easily gets lost, could get there without any trouble from the start. I would like to stay here again.

It was a pleasant building and Hotel with new Facilities. However, since we chose a small 15 m² Room, it was unavoidable, but as two people in a twin Room there was hardly any space to pass each other. Next time, I will choose the Room more carefully. Also, due to the layout, it seemed the only way to turn the entrance light on and off was to climb onto the bed and use the switch on the headboard, which might be difficult for elderly guests.

It was my first time staying here, and I was impressed by the convenient location near the station, the mostly covered pathways that kept me dry even in the rain, and the proximity to convenience stores and restaurants. Some points of concern: The bathroom had some red mold and dirt in places, which caught my attention. Additionally, the showerhead was difficult to fix in place, making it a bit inconvenient to use. Since the lobby is on the first floor instead of the second, the otherwise smooth pathway from the station is slightly disrupted. (That said, there is an elevator, so it’s not a major issue, but it might be challenging for those with a lot of luggage.) Positive points: The amenities were excellent. There were skincare products for both men and women, wash towels with the showerhead, and tea bags and coffee as beverages. The inclusion of chocolate-covered barley snacks was a fun and tasty touch. The elevator to the guest rooms required a card key to select a floor, which was great for security. The room itself was very comfortable, with a satisfying bed and a large TV that allowed access to YouTube and other features. They also provided luggage storage before and after my stay, and the front desk staff were all very polite and attentive. Since I had a Multiple Night Stay, I left my card key at the front desk before going out, and I was impressed by how quickly the staff handed me the card key upon my return, even before I mentioned my room number. Although there were some concerns with the bathroom, overall, I was very satisfied and would like to stay here again in the future. Thank you!

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

As it is also a training facility, there is a large desk, making it very comfortable for those who work in the room. The shower had good pressure, drainage was excellent, and perhaps because it is still new, everything was very clean and comfortable. The bed allowed for a restful sleep. Next time, I would like to try the breakfast.

We used the anniversary Plan to celebrate my partner's birthday. Before our stay, we had sent a gift in advance, and it was already beautifully set up in the Room upon our arrival. Additionally, we consulted about a surprise beforehand, and despite some timing challenges (I missed the confirmation email after check-in—my apologies for that), the staff assisted us very kindly and thoughtfully, which made us truly happy. We couldn't finish one bottle of champagne and the cake between just the two of us—we felt sorry about that! The atmosphere was stylish, and my partner especially appreciated being able to take drinks like coffee in portable cups back to our Room. We would love to stay again if we have another opportunity. Thank you so much!

Because this Hotel is located directly above Shin-Osaka Station, it’s recommended for first-time visitors to Osaka. Both JR and the subway are just steps from the ticket gates. From Shin-Osaka, you can easily access all of Osaka’s major sightseeing spots. The Facility is compact yet well designed and easy to use, so you can enjoy a clean and comfortable stay. The staff were very friendly and helpful.

We stayed here for a family trip to Osaka with five people. In a word, it was an extremely satisfying Hotel. The building was new, very clean, and comfortable with good air conditioning. The large public bath had a sauna, and the cold plunge pool was refreshingly cold. The room also had a separate bath and toilet, so we could relax even if we didn’t go to the public bath. There was also a wide variety of welcome drinks, which we enjoyed while unwinding after check-in. In summer, it was available until midnight. The breakfast buffet had many options, and everything was delicious. The staff were kind and courteous, and the luggage storage service after our stay was very helpful. It offered great value for money—I was surprised to receive this level of service at this price. I would definitely like to stay here again when visiting Osaka.

I chose this Hotel because it offers excellent access within walking distance to the Shinkansen, Hankyu Railway, and the Midosuji subway line. The cleaning was thorough, and both the building and the Room were spotless. There are three elevators, so there was no waiting time. It perfectly matched my criteria when choosing a Hotel. I would like to stay here again when I visit Osaka.

I was concerned to find a small nail on the floor in the room, and dust had accumulated on the shoji frame. The room is compact but functional and convenient. At other Nono properties, there is a self-service coffee machine that anyone can use freely, but here only guests who pay for lounge access can have drinks. Perhaps because it was a weekday, the large public bath was not crowded, so I could bathe at a relaxed pace. After getting tired from walking around Osaka sightseeing spots, it was great to unwind in the hot spring.

We stayed for two nights and had a truly wonderful time. All of the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.