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The Hotel and service were excellent, and I had a very comfortable stay. I booked a Plan with dinner included, but there was a sewage smell coming from near the live kitchen, so I couldn’t take the dishes placed in front of it. That kind of smell at a dinner buffet was unacce

My child developed a fever and I hadn’t brought a thermometer, but they were able to lend me one and even offered to look up a hospital if needed. They were very kind, and it was reassuring that there was a hospital nearby the Hotel. I would like to make another Reservation at th

Even after checking out, I could store my luggage in lockers and enjoy two full days at Universal Studios. Overall, I think this Hotel offers excellent value for money. The staff were all friendly, and I would definitely stay here again if I have another chance to visit Univers

I was very pleased that the hairdryer and hair iron in the room were ReFa. It was also great that there was an air purifier and a power strip for charging. At the spa, there was a free drink service and bath towels were provided. The water made my skin smooth, and I was very sati

With Wolfgang Puck pizza and Tully’s Coffee on-site as well, you’ll have everything you need during your stay. The interior is full of USJ flair, featuring the familiar globe and a large clock sculpture, so you can stay immersed in the USJ atmosphere even outside the park. The e

The Room was much larger than I expected for USD 80. It was very clean, with high ceilings, and I was able to relax in an elegant, spacious setting. That said, the size also came with a few drawbacks. In the powder room area in front of the bathroom, there was no laundry basket,

Initially, I got a bit lost as there were no directions provided for the elevator location. Additionally, there was a bloodstain on the bed cover, which was unpleasant. When I mentioned it during checkout, all I received was repeated apologies; it would have been nice to hear tha

What could have been a painful memory turned into a wonderful Hotel stay—my child slept soundly, felt better by morning, and we enjoyed a delicious breakfast. This is an excellent Hotel that offers genuine hospitality. We visit USJ every year, so I’d love to make this our regular

You can also see the Ferris wheel from the open-air bath, making it a perfect space to relax. The guest room has a USJ view. The night panel was a digital display instead of a switch, which was refreshing. It was easy to understand and use, knowing which switch controlled which

We had children with us, so we were truly grateful. The drinks and ice cream helped us recover our energy. ●Guest Room The room was spacious enough. The folding table and chairs were very helpful for a late-night snack. Also, having a shoe dryer was a big help—we could dry our

I stayed here after visiting USJ. It’s within walking distance from USJ, but after a long day, I recommend taking the train one stop—it's closer from Sakurajima Station. The Room was standard with no complaints, and it was clean. However, I used the Hotel’s washer-dryer combo, an

I am very grateful...) - Soundproofing (the sound from the Room does not echo. There is a little, but it doesn't bother me at all). - Ventilation (ventilation is very thorough). - Bathroom (the amenities are also well-stocked, and I am satisfied. For those who want to soak

The staff quickly wiped up a drink our toddler spilled, which left a very positive impression. It’s right by Osakako Station with convenience stores nearby, and you can also walk to Kaiyukan Aquarium. After checkout, I realized I’d left a bottle of water in the Room; when I went