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I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

This time, I visited with my wife to celebrate her birthday and looked forward to enjoying the lounge. Thank you for the birthday message and gift. We used the lounge three times, and the quality of food and drinks exceeded our expectations—it was highly satisfying. We also ap

The Room was spacious, clean, calmly furnished, and very relaxing. Also, if you check the route from Osaka Station or Umeda Station to the Hotel in advance, you can get to the Hotel with hardly getting wet even on rainy days, which I found very convenient. In addition to its gr

I went along with the person who recommended it to me. As expected from one of Japan's representative hotels, I truly felt it was an amazing accommodation. The hotel staff, room, cuisine, location, and every other aspect were impeccable—completely satisfying and deeply impressive

Perfect for relaxing after a long day of walking. Conveniently located with excellent access to JR and Hanshin trains. Plenty of dining options nearby, including delicious oden and ramen restaurants. The staff provides attentive service, ensuring a comfortable stay. Thank yo

Fuji Mineral Water (Fuji Mineraru Wōtā), Mikimoto (Mikimoto)-san's amenities like hairbrushes etc., everything was top-notch making it an extremely satisfying stay. Everything about this hotel is wonderful! It's a hotel that makes me genuinely want to stay again. Thank you for p

After bathing, I enjoyed one complimentary glass of beer in the lounge—it was just the right amount to refresh my warmed body without overindulging, and everyone in the lounge seemed delighted as well. The riverside view was beautiful, and with excellent access to transportation,

I stayed for one night during my trip to Osaka, and I was very grateful for the kind assistance with luggage storage both before check-out and after. The Facility was clean, the large public bath was excellent, and all the staff provided wonderful service. I would definitely like

It was one of the best experiences ever. Thank you for upgrading us to the second-largest Room. The free drinks and peanuts in the lounge, as well as the complimentary craft beer and champagne in the Room, were truly impressive. The large windows with a great view and the spaciou

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

The lounge was relatively quiet; there wasn’t a large selection of food or sweets, but the lovely interior and calm atmosphere made it easy to unwind. During cocktail time there were hardly any snacks, but I appreciated being able to spend time in peace. The Room was clean and

Frustrated, I asked the concierge to take our photo, and they immediately assisted us. They even noticed that we were staying to celebrate our marriage registration and offered us congratulatory words. Additionally, the staff in the club lounge were all wonderful. I think the

Excellent access from Osaka Station. The breakfast was delicious. Despite rising prices, the fish fillets were large, and there was a good selection of fruits. The separate toilet and bathroom, along with a chair in the washing area, are very convenient for elderly guests.

We always have a wonderful stay. The breakfast and light snack selections in the club lounge at each time slot suit our family’s tastes, so we can enjoy all our meals there. From check-in to check-out, we truly don’t need to step outside the Hotel even once, and we’re able to rel

The lobby and lounge also had lovely interior design. Both the lounge coffee and the breakfast coffee were delicious, and I was very satisfied. I chose the American breakfast, but the Japanese set also looked delicious. There were many guests from Europe and North America, and I