บริเวณรอบๆ พิพิธภัณฑ์วิถีชีวิตในอดีตของโอซาก้า × โรงแรม·เรียวกังที่มีการประเมินห้องพักและสิ่งอำนวยความสะดวกสูง

Almost directly connected to Kitahama Station, and the front desk staff were exceptionally kind. The room type I stayed in had a separate bathtub that was very convenient—overall, I had an extremely comfortable stay. I sincerely appreciate everything. I would love to stay with you again next time. Thank you very much.

Thank you very much for accommodating our various requests. Thanks to everyone, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

Because I had informed them in advance that this stay was for a birthday celebration, they congratulated me at check-in. Even though I arrived early, they quickly prepared the room, and it was decorated with celebratory balloons—and they even provided a cake, fruit, and wine. I was truly touched by such a wonderful surprise! Breakfast lived up to its reputation: everything was delicious. The selection isn’t huge, but the quality really stands out. The staff service was also excellent and very satisfying. Many of the staff are non-Japanese, and some do not speak Japanese; however, since about 80% of the guests are international travelers, that seems perfectly fine. At times I almost forgot I was staying at a hotel in Japan. It was a wonderful stay. Thank you very much. By the way, there is a convenience store nearby. It’s just over a 10-minute walk to Osaka Station through the underground shopping area. By taxi, you can get there for under 1,000 yen.

Everything about my stay was wonderful, and I truly had a deeply satisfying time. I was impressed by the staff’s courteous and warm hospitality, attentive service, and the comfortable space. This is a truly excellent hotel that I would love to visit again. Thank you very much.

This was my first stay. At check-in, the female staff member handled the process efficiently with just the right level of friendliness, which left a great impression. Breakfast was exactly as described in the reviews—excellent. I also spoke with a regular guest who seems to visit often, and it really felt like a hotel that guests genuinely love. On the other hand, at check-out all of the front desk staff were men, and they seemed a bit too low-energy. I understand it can be tough after night shifts or from daily fatigue, but even just 10% more energy when seeing guests off would make an even better impression. As for the room, there were some details that caught my eye—scorch marks in the bathroom and grime around the rim of the trash bin. While overall cleaning seemed fine, those small noticeable spots stood out. Breakfast again was just as other reviews said: an excellent variety and great value for money. In particular, beef steak at breakfast might seem surprising to some, but it’s a nice way to start the day with energy. There’s also a wide selection of breads, which makes breakfast something to look forward to.

I was looking in Umeda, but many places there are far from the station, so I chose this one, just one stop away. It’s a lively area (lol). There are plenty of restaurants, convenience stores, and drugstores packed in between here and the station—more convenient than Umeda! The lounge had drinks only and no food. Maybe it was just when I visited. I’d like to stay again if I have the chance.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

We stayed in a Japanese-Western style room. Hotels that offer this type of room are rare, and it was especially helpful for us traveling with children that it’s not far from Shin-Osaka. They also lent us a baby bottle sterilizing set and a diaper pail, which was a huge help. What we also really appreciated was having a microwave and washing machine in the room. The microwave was perfect for warming baby food, and we were able to wash clothes that got dirty (and having detergent provided was an amazing bonus!). On top of that, checkout is at 11:00, which is very convenient when traveling with kids. We could stay until the last minute, making it much easier to plan the rest of our day. Overall, all of the staff were incredibly attentive (including at breakfast and at reception), so we felt comfortable throughout our stay. I highly recommend this hotel for families with small children. We would love to stay here again when visiting Shin-Osaka.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

Although we stayed in a twin room, the bathroom was spacious and helped us relax after a long day. It was farther from Osaka Station than we expected, but it was easy to find. Thank you very much.

Thank you very much for having us this time. Since we had early check-in, we headed over early, but arrived even earlier than expected and planned to wait next to the front desk until check-in time. However, the Room was already ready, so we were able to check in even earlier and relax. The Room was clean, and there were no missing amenities, so we had a very comfortable stay. Breakfast the next morning was also delicious. We chose the Japanese set meal, and fruit, steamed vegetables, bread, and drinks were served buffet-style, so we enjoyed plenty and were very satisfied. We would love to stay again.

The room was very clean, and the balcony terrace made it feel even more spacious, allowing us to relax and enjoy a comfortable stay. The guest-only lounge had a great atmosphere, and both the drinks and snacks were delicious. The “Miracle Breakfast” lived up to its name—made with carefully selected ingredients, it was outstanding in both ambiance and taste. Also, thank you for kindly storing our luggage before check-in, which allowed us to explore Osaka comfortably.

Whenever I visit Osaka, I always stay here. This time, I was grateful that you unexpectedly prepared a larger room for me. Breakfast the next morning was excellent, with a wider variety of side dishes than last time.

We stayed for two nights and had a truly wonderful time. All of the front desk staff were very kind, and we felt comfortable throughout our stay. Both the Room and the Facility were excellent, and our whole family was very satisfied! We would definitely like to stay again. Thank you for a lovely stay.

I stayed here again for the first time in a year. The entire Room had been renovated. The bed was an Airweave, which I had wanted to try, and I slept very comfortably. Breakfast had also been upgraded with sandwiches and more—the fruit sandwich was delicious. I will definitely stay here again.

Close to Osaka Station, the lounge was fantastic—from tea to beer and other drinks, plus delicious snacks. I had an amazing time with my friends. This time, our main plans were visiting the Nakanoshima Museum of Art and chatting. We decided we’ll stay here again next time. I recommended it to both family and friends.

The toilet and bathroom are separate, so you can enjoy a relaxing bath. From a woman’s perspective, I was happy to find not only shampoo and conditioner, but also a well-stocked selection of amenities from two cosmetics brands. The round table is small, with space for only one laptop, so it may be inconvenient for working. One thing I noticed was the light by the vanity mirror—it wasn’t bright enough for applying makeup. The front desk service and cleanliness were both excellent, and it’s a Hotel I’d like to stay at again.

This was my first stay here. When I went to the large public bath, I forgot to bring a bath towel from my room and panicked, but I managed to dry off with a small towel. For forgetful guests like me, it would be reassuring if bath towels were also available at the public bath. (This was entirely my mistake—the hotel did nothing wrong.) The amenities were well stocked, and I was happy they even had face masks. Breakfast was stylish and delicious; I wanted to try the croissant too, but I was too full. The pudding in a jar was delicious. It would be perfect if there were hangers in the room for hanging clothes. Overall, I had a comfortable stay and would like to return if I have the chance.

As it is also a training facility, there is a large desk, making it very comfortable for those who work in the room. The shower had good pressure, drainage was excellent, and perhaps because it is still new, everything was very clean and comfortable. The bed allowed for a restful sleep. Next time, I would like to try the breakfast.