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The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful o

The Room was spacious, clean, calmly furnished, and very relaxing. Also, if you check the route from Osaka Station or Umeda Station to the Hotel in advance, you can get to the Hotel with hardly getting wet even on rainy days, which I found very convenient. In addition to its gr

The view from the window was amazing, and both the Room and bathroom were spacious and comfortable. It was quiet with no noise from the hallway, so I could truly relax. Breakfast was also excellent—there was a wide variety of options and everything tasted great. They even had spa

Enjoyed the stunning night view from both the bath and bed, as well as the thoughtful breakfast and relaxing time in the lounge. The breakfast starting with sparkling wine was delightful, featuring three different egg dishes over three days and freshly baked bread each time. On N

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

We stayed for two nights in a Suite and a connecting Room. We were completely satisfied with the Room, service, and food. The location—inside KITTE Osaka—also meant we could enjoy dining outside the Hotel without ever going outdoors. For dinner on the first night, we had takoyaki

It was spacious, clean, and had a great view, which made us very satisfied. The flooring was especially beautiful, and with socks provided, we could relax barefoot in the room—something unique for a Hotel experience. In the early morning, I enjoyed working out at the gym whil

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

Not only is the interior concept exceptional, but the sophistication and professionalism of the staff also provide unparalleled service. The smart service of the hotel car provided at departure left a deep impression, making it one of the hotels I definitely want to visit again

This was my first time staying at the property. The room was spacious and had a sense of cleanliness, allowing for a pleasant stay. There was also a large public bath, which was very enjoyable. The breakfast buffet was also very satisfying. After breakfast, it was a bit d

The front desk was bright, and the staff provided courteous service. On the rainy arrival day, I left my luggage in the morning and borrowed an umbrella to head straight to Arashiyama for a meeting with a friend from Kyoto, which was very helpful. The ladies' floor was comfor

The Ladies' Room offered a variety of amenities such as flavored teas and face masks, and I was delighted with the clean, well-maintained room and the smart TV. Above all, the breakfast was luxurious and absolutely delicious. It seems they purchase an entire Kobe beef from a

They make efforts to ensure the food is easy for international guests to enjoy, with thoughtful attention to detail. The head chef even encouraged us to eat plenty and relax, making our stay enjoyable. I look forward to meeting the head chef and all the staff again during my ne

It’s new and clean. Amenities are minimal, and the room's refrigerator requires guests to turn it on after check-in, showing great eco-consciousness. The location was excellent, close to Hankyu Umeda, with many lively bars under the railway tracks. Next time, I’d like to vi

Watching the front desk staff, I feel they are always kind, courteous, and wonderful with everyone. I’m truly impressed by how warmly they treat both Japanese guests and international visitors without any distinction. Despite being a very popular Accommodation and consistently bu

Most amenities were provided, including both curling and straight hair irons, a dryer, and all the shampoo and conditioner were ReFa products, which surprised me. The bathroom was clean with a high-quality shower that was easy to use. Breakfast was enjoyable as I could make my ow

It’s in a very convenient location, directly connected to Umeda Station via the underground mall. The Room is compact but new and clean, making it comfortable to stay in. There are many international tourists, but I’ve never been bothered by noise from neighboring rooms. The bath

Thank you for the wonderful stay! The front desk staff at check-in provided very professional service and prepared the requested room perfectly. It seemed that about 80% of the guests were international travelers (many appeared to be Westerners). I appreciated the recommendat

The front desk staff provided exceptional service! During check-in, without me asking, they noticed my address and immediately inferred that I would be returning home the next day. They informed me that trains were suspended all day due to heavy snow and even helped me find a w