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This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

I think this Accommodation is perfect for a stay during the Gion Festival. I also enjoyed both the Italian and Japanese cuisine. Watching a maiko dance during my stay became a wonderful memory—thank you very much. It seems that, in exchange for opening the lounge, the drinks in the refrigerator have been limited to mineral water only. However, because the lounge has short opening hours, it was not very convenient. I usually stay at Hiramatsu-level Accommodations, but this was the first time I had to buy sparkling mineral water at a convenience store during my stay. That said, it is still a great Accommodation, and I would be happy to stay again.

This was my first stay here. From the moment I arrived at the Hotel, the staff’s hospitality at the entrance was so attentive that it’s impossible to compare with other hotels. When I entered my Room, it was spotless—not a speck of dust—and I was truly impressed by the outstanding skill of the housekeeping team. In the evening, I used in-room dining and had grilled vegetables, soup, and focaccia. Everything was absolutely delicious and genuinely moving. If you stay here, I highly recommend trying in-room dining. This time I booked a Plan with breakfast included, so I enjoyed breakfast at the restaurant on the first floor. There were three options to choose from, and I felt it’s a menu loved by guests of all ages. I traveled here from Tohoku, and it took quite a bit of time and money—but this was an exceptional Hotel that still made me think, “I want to stay here anyway!” Thank you very much for taking such great care of me during my stay.

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

The lobby was very comfortable and welcoming, making for an elegant stay. It was great that drinks on the first floor were available for takeout. The breakfast buffet was excellent. The room was spacious, and the bathroom was also large and spotless. I liked that the hotel is in a very historic area, but I didn’t personally enjoy how busy and cluttered the surroundings felt. I’d like to stay again when rates are lower. The staff were also very friendly and attentive.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

This was the best value for money among all the hotels I’ve booked through Ikkyu. It may have been because it was late August, but I was very happy to stay in a large twin room at a four-star level for this price. The front desk staff were also excellent. I would appreciate a bit more variety at the breakfast buffet. I was impressed by how new, clean, and spacious the in-room bathroom was. I’d definitely like to stay again when rates are reasonable. The facilities are new, modern, and stylish, which made me feel great and excited throughout my stay. It was disappointing that the lobby air conditioning was so cold that I couldn’t relax there.

It’s very quiet—around the lobby, in the restaurant, and in the garden as well. It’s a space where you won’t be bothered by people or noise; that’s what makes this small property special, true to its name as an annex. We chose the smallest Room type, and it was more compact than we expected (in a good way). If you plan to spend a lot of time in your Room, a larger one facing the garden would be better. Breakfast is Nouvelle Époque despite (or perhaps because of) the intimate size. It feels more relaxed yet elegant than Toranomon. There are also Kyoto touches, and they even offer French toast—so we could enjoy that Okura feel too. Please let us stay again when we’re looking for a slow trip without trying to do too much!

Since all guests have dogs, you don’t need to worry about being considerate of others without pets. Everything was thoroughly cleaned, and the staff were outstanding. The location is also excellent, so you can fully enjoy Kyoto with your dog. This is the best Hotel for dog lovers—so great that it feels like everyone becomes a repeat guest.

Even though I’ve walked along Teramachi Street many times, I never noticed this Hotel. It’s also very close to Sanjo Keihan, and it was easy to get there even in the extreme heat because I could walk through the covered shopping arcade. There’s a 7-Eleven downstairs, so there was no trouble at all with shopping or meals. The Room is compact but very functional, and I love that the bath and toilet are separate. The bathroom has a washing area and even a chair—everything you could ask for. There’s also drink service, and many international guests stay here; it seems everyone really appreciates the coin laundry. It’s also convenient for accessing the Tozai Subway Line, which helped me a lot on this trip. Despite all these services, the price is very reasonable. This may become my regular place to stay. Breakfast included eel, so I got a great nutritional boost first thing in the morning. And amazingly, there was an automatic rice dispenser where you press a button and it serves exactly the amount you choose—so impressive. Thank you very much for your hospitality.

I had been curious about this place for a while, so I decided to stay here. The Hotel is close to the station, and there are shops within walking distance, making it a very convenient location. The neatly arranged soft drinks, bread, and snacks were all delicious. When I called with a question before my stay, the staff responded very politely, which gave me a great impression even before arriving. It was quiet both inside and outside the Hotel, so I was able to relax. I also enjoyed trying the mist-style shower, and the water pressure was just right. Next time, I’d like to book a Multiple Night Stay and spend more time relaxing at the Hotel.

I checked in late at night and had given up on enjoying the hotel that day, but the soft-feeling water and soothing background music in the large public bath completely relaxed me, and I ended up soaking longer than usual. I also enjoyed a wonderfully aromatic decaf from the espresso machine in the lobby, then unwound and slept soundly. At breakfast, a different main dish from what I ordered was brought out, but when I mentioned it they promptly remade it and brought it to me. I happily enjoyed a hearty, delicious breakfast that made great use of Kyoto ingredients and flavors, felt fully refreshed from the day before, and checked out feeling energized. All of the staff were friendly, with warm smiles and gentle manners. The location is unbeatable—right in the heart of central Kyoto—very convenient yet quiet. Thank you for taking such good care of me! I’d love to stay again.

It was a wonderful Hotel. The staff’s hospitality was outstanding, and the location was very convenient. Afternoon tea and the evening cocktail hour were excellent, including light snacks. The large public bath was also great. When I come to Kyoto again, I would love to stay here again. Thank you very much for your kind hospitality.

In addition to 24-hour lobby service with coffee and cold tea, we also enjoyed wine from 15:00 to 20:00 and shaved ice, which was a very thoughtful touch. The location was extremely convenient for getting anywhere, and since it’s right by Exit 1, we really appreciated not having to walk far to the station in the summer heat. We would definitely love to stay again.

I visit Kyoto every year for the Gion Festival’s Yoiyama, and I stayed here again this time as well. I was able to relax in a quiet, calm atmosphere. At the breakfast venue, there was live flute music—I never expected to hear “Morning Mood” from Peer Gynt. My wife says she won’t stay anywhere other than your Hotel. We’re planning to visit Kyoto again in December, and instead of a day trip, we’re considering staying at your Hotel.

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

Pros: - It’s a reasonably priced Hotel, but as you’d expect from the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was quick and professional in their manner. After checkout, I asked if they could keep some food refrigerated with my luggage, and they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The tatami raised seating area is also very relaxing. I would have preferred floor cushions (zabuton) rather than regular cushions, but that may be aimed at international guests. Cons: (All minor points—nothing decisive) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal (though the exit is right there, so it’s a great location if you plan to explore nearby areas). - The in-room TV remote has buttons for Netflix and other services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style setups, but the ceramic washbasin has a rough texture; when washing your face it can feel slightly painful if your fingers brush against it. - I used the spa; since it seems to be set up in renovated standard guest Rooms and you step out into the guest Room corridor from reception first, it may feel a bit less “special” or immersive. The treatment itself was very good.

I stayed for an extended period for work, and the sunny, beautiful Room made my stay very comfortable. The breakfast was delicious, and the front desk staff were kind—I was very satisfied. The location also faces the charming Takase River area, and I would love to stay here again when I’m in town for work.

I stayed here because I was curious about it as a Hotel under Polaris HD. The Room felt smaller than I expected, but the furnishings and amenities were excellent, and I had a comfortable stay. The view from the Room is of a residential area, so it is not particularly impressive, but the building itself is clean and well maintained. Breakfast featured a wide selection of carefully prepared dishes with good nutritional balance, and everything was very delicious. It is a bit far from the station, so access was the only drawback, but overall I think it offers great value for money.