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This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

Thank you very much for a wonderfully comfortable Multiple Night Stay of three nights. When I returned from shopping, a male staff member in the lobby kindly asked, “Shall I take your luggage to your Room first?” Thanks to that, I was able to relax and enjoy sweets and coffee at the café. He was an excellent staff member. As expected of Okura Hotel. I will be staying for another three-night Multiple Night Stay at the beginning of the year, so I look forward to seeing you again.

This was my first stay during the Obon holiday season. After sightseeing in the intense heat, I checked in early, and from the moment I walked in, I was impressed by the stylish interior. Drinks were available whenever I wanted, and above all, I was amazed at how pet-friendly this Hotel is in every way. For dinner, they provided a pet cart, which made it easy and comfortable to enjoy a walk and our meal. The hot dogs were delicious, and breakfast was stylish with generous portions—I was very satisfied. I would be even happier if dinner service were available as well. All of the staff were kind, and I would love to stay again.

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

Great location with easy access—close to both the station and the bus stop. Both the Facility and the Room are new and spotless. You can eat and drink in the lounge 24 hours a day, and there are plenty of board games that kids will love. The front desk staff also provided excellent service— nothing to complain about!!! I’ll definitely stay here again when I travel to Kyoto!! This time it was just my son and me, so it felt very spacious, but for a family of four it might be a bit tight. Next time we’re four, I’ll choose a suite room.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

I stayed one night in Kyoto, a city I love, to go hydrangea viewing. I arrived before check-in, but I was able to relax in the lounge overlooking the beautiful garden with a cola and cake. Soon after, I was shown to my room, which I truly appreciated. As I don’t have much stamina, I chose this Hotel so I could rest well while still enjoying the feeling of being on a trip in Kyoto. I made a Reservation for a room with views of Kōmyō-ji Temple’s main gate and the Hotel garden from the window. Including the magic hour at dusk and dawn as well as the nighttime illumination, the scenery was even more wonderful than expected, and it was truly relaxing. It was also adorable to see snails and umbrellas drawn in the Hotel’s stone garden outside the window—so perfect for Japan’s rainy season. In my room there were Gion Tsujiri kabusecha green tea, black tea, and coffee; plus complimentary juice and beer in the refrigerator. Enjoying a slow Hotel stay while watching the beautiful view and changing sky was simply amazing. In particular, there was a chocolate-scented coffee capsule called “Chocolatino” for the espresso machine—I woke up before dawn and felt so happy having my morning coffee while watching sunrise magic hour. The beer also had stylish yuzu and fruity aromas, and drinking it in a bathrobe after bathing tasted exceptionally good. From 15:00 to 18:00, welcome drinks were available in the lounge. There were champagne and white wine—both favorites of mine—and I enjoyed them at leisure. As I’m a light eater traveling solo (and had just eaten cake), pairing drinks with some potatoes was more than enough for me; however, it also felt like you could enjoy a proper dinner there as well—meat dishes, desserts, and more—which seemed great because you can adjust freely depending on your mood. I love baths as well, so I was happy that there were stylish, high-quality bath salts and amenities provided in generous amounts. Twice—at night and again the next morning—I soaked properly in a bathtub where I could fully stretch out and relax. Breakfast overlooking the garden was wonderful too; they kindly arranged seating where I could feel comfortable on my own. After breakfast each day, between attending morning services and taking walks around the garden grounds (and more), it felt incredibly fulfilling. The gardens within this Hotel also had seasonal flowers such as hydrangeas and bellflowers (kikyo). Including nighttime illumination visits too—I took three walks total: evening, night, then morning—and being able to enjoy Kyoto’s seasonal atmosphere without even leaving made me extremely satisfied. It was an amazing trip to Kyoto!

From the Kyoto-style entrance to the lobby, the calm atmosphere and smiling staff make you feel warmly welcomed. I stayed on the 5th floor of this five-story Hotel. There is a large public bath, and the artificial carbonated water bath feels gentle and soothing for tiredness. For breakfast, you can choose one main dish from four options, with the rest served buffet-style. Every menu item was delicious, and the overall food quality was impressively high. I also received a souvenir voucher, which was a lovely gift. This Hotel is conveniently located near Hankyu Karasuma Station and Shijo Subway Station. Kyoto touches are thoughtfully incorporated throughout the Hotel. I think it’s a perfect base for sightseeing in Kyoto.

This was my first stay, and it was incredibly comfortable and truly relaxing. The Iconic Lounge was wonderful, but above all, the staff’s hospitality was outstanding, making this a very satisfying stay. My wife was also happy and said, “Thank you for booking such a great Hotel—please take me again,” which made me really glad. We plan to visit again for two nights at the end of January, so we look forward to seeing you then.

With Sanjo Station nearby, the location offers excellent access to sightseeing spots, and strolling along the Takase River and the Kamo River just steps away is very pleasant. The breakfast selection was extensive with both Japanese and Western options, and everything was delicious. This is a Hotel I would definitely like to stay at again.

I think this Accommodation is perfect for a stay during the Gion Festival. I also enjoyed both the Italian and Japanese cuisine. Watching a maiko dance during my stay became a wonderful memory—thank you very much. It seems that, in exchange for opening the lounge, the drinks in the refrigerator have been limited to mineral water only. However, because the lounge has short opening hours, it was not very convenient. I usually stay at Hiramatsu-level Accommodations, but this was the first time I had to buy sparkling mineral water at a convenience store during my stay. That said, it is still a great Accommodation, and I would be happy to stay again.

In addition to 24-hour lobby service with coffee and cold tea, we also enjoyed wine from 15:00 to 20:00 and shaved ice, which was a very thoughtful touch. The location was extremely convenient for getting anywhere, and since it’s right by Exit 1, we really appreciated not having to walk far to the station in the summer heat. We would definitely love to stay again.

When I visit Kyoto, I often choose this Accommodation for the following reasons: - Close to central Kyoto - Capsule-hotel style, yet with private rooms available - A large public bath with perfectly partitioned washing areas - Clean - Affordable - A relaxing 1st-floor lobby - A great selection of drinks in the 1st-floor lobby This time, I was especially impressed by the new coffee machine and the unique tea flavors. It really feels like a Hotel that is always improving.

Even though I’ve walked along Teramachi Street many times, I never noticed this Hotel. It’s also very close to Sanjo Keihan, and it was easy to get there even in the extreme heat because I could walk through the covered shopping arcade. There’s a 7-Eleven downstairs, so there was no trouble at all with shopping or meals. The Room is compact but very functional, and I love that the bath and toilet are separate. The bathroom has a washing area and even a chair—everything you could ask for. There’s also drink service, and many international guests stay here; it seems everyone really appreciates the coin laundry. It’s also convenient for accessing the Tozai Subway Line, which helped me a lot on this trip. Despite all these services, the price is very reasonable. This may become my regular place to stay. Breakfast included eel, so I got a great nutritional boost first thing in the morning. And amazingly, there was an automatic rice dispenser where you press a button and it serves exactly the amount you choose—so impressive. Thank you very much for your hospitality.

I’ve stayed here several times since it opened (either solo or as a couple). This time, I booked without hesitation because I was going to see a play at Minamiza. It’s less than a 10-minute walk straight there. It was my first time staying in this Room type, and it was clean and efficiently laid out. The bathroom had a separate washing area and was very comfortable. Breakfast offered a good selection, and everything tasted great. I also used the lounge drinks service several times with no complaints at all. On top of that, the price this time was an excellent deal—so I’d give it a perfect score. It was quite hot outside, but another big plus is that once you go underground, you can get all the way to Kawaramachi Station without going back outside. I’d like to keep staying here in the future—thank you very much.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

I stayed for an extended period for work, and the sunny, beautiful Room made my stay very comfortable. The breakfast was delicious, and the front desk staff were kind—I was very satisfied. The location also faces the charming Takase River area, and I would love to stay here again when I’m in town for work.

Thank you again for your hospitality. Just three stops from Kyoto Station and also close to Karasuma Oike, it’s convenient yet quiet and comfortable. There are complimentary drinks, and alcohol is available at certain times. I’d be even happier if there were some Kyoto-style tea as well! I’ll be back again!

I visit Kyoto every year for the Gion Festival’s Yoiyama, and I stayed here again this time as well. I was able to relax in a quiet, calm atmosphere. At the breakfast venue, there was live flute music—I never expected to hear “Morning Mood” from Peer Gynt. My wife says she won’t stay anywhere other than your Hotel. We’re planning to visit Kyoto again in December, and instead of a day trip, we’re considering staying at your Hotel.

Pros: - It’s a reasonably priced Hotel, but perhaps because it’s part of the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was brisk and professional—very pleasant. When I asked after checkout whether they could keep some food refrigerated while storing my luggage, they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The small raised tatami area is also relaxing. I would have preferred floor cushions (zabuton) over regular cushions, but that may be intended for international guests. Cons: (all minor “if I had to say” points—not deal-breakers) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal. That said, the exit is right nearby, so it’s a good location if you plan to visit the surrounding area. - The in-Room TV remote has buttons for Netflix and similar services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style properties, but the ceramic washbasin has a rough texture; when washing your face, if your fingers brush against it, it can sting a little. - I used the spa; since it seems to be regular guest Rooms converted into treatment spaces and you step out into a guest-room corridor from reception first, it may feel slightly less “special.” The treatment itself was very good.