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As many guests have said, this is an outstanding Hotel. From the moment you step inside, you immediately understand why it is the Imperial Hotel—thanks to the serene atmosphere and the refined hospitality of the staff. Our Room was a tatami-style Room in the North Wing, at eye level with Gion’s traditional Kyoto townhouses, and enjoying Kawakami’s breakfast there was such an elegant experience that we almost forgot we were in a Hotel. I have never written a Review before, but this Hotel was so wonderful that I simply had to.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

This was our second stay since last year. We were impressed last year as well, but this year we truly enjoyed an even more relaxing time thanks to the wonderful hospitality of the staff. Of course, the cuisine was also top-class Kyoto kaiseki. We will be back again during the Obon holidays next year. We are truly grateful.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

It was a quiet, relaxing Hotel—exactly as expected. The Room was also very comfortable. It made me appreciate the space all over again, and the entire Hotel truly feels like ART. Breakfast was delicious, and I was completely satisfied! All the staff were very kind, and it made me want to stay here again whenever I visit Kyoto.

I stayed on February 1. The service that delivered my luggage from your affiliated Hotel near Kyoto Station to the Hotel in Kawaramachi was convenient and very helpful. In the Room, it was inconvenient that the washbasin was in the bedroom and there was no changing area. I also noticed dust on the floor next to the bed. It felt like the cleaning wasn’t thorough, which was a bit unpleasant.

I stayed here alone for the first time during the Gion Festival. The clean, elegant interior was very relaxing. The staff were kind and welcoming, and their friendly service made me feel at ease. The refined amenities were more than sufficient, so you can stay comfortably without bringing much. In particular, having the bath and toilet separate was very convenient and allowed me to unwind. This Hotel is such a great value that I almost felt bad paying the sale price!

I stayed for one night last autumn and it was amazing, so this time I stayed for two nights. For both breakfast and dinner on the first and second days, they prepared different menus each day. Everything was absolutely delicious! The Ai Room was spacious, and the fresh flowers were adorable and beautiful. After dinner, floating yuzu in the cypress bath and soaking slowly was a blissful moment that made me forget everyday life. The yuzu served with the meals and in the bath were large and impressive. It’s in a prime location in Kyoto, right next to Yasaka Shrine, with an excellent atmosphere. Transportation is convenient, making it an easy base for sightseeing. It makes you want to stay again and again! I’ll be back!

This was my second stay when attending a performance at Minamiza. The location is excellent, and it was also convenient for visiting Uzumasa Koryu-ji Temple. As with my previous stay, the attentive service was much appreciated. The complimentary breakfast was delicious, with a different menu each day.

Located in an excellent spot at Kawaramachi Takoyakushi, it is an ideal base for sightseeing in Kyoto. The Room is spacious, and the layout with a vanity sink in the center is very convenient. With a sliding door separating the bedroom and utility area, we were able to sleep very quietly.

My daughter and I stayed for two nights during Golden Week. It was a wonderful time. Thank you. We will definitely stay again. I hope this Hotel will always be here.

I realized I had left something in the Room and called immediately. The staff responded promptly, and the item arrived the next day with careful packaging and a list of contents. It was very helpful. The staff who answered the phone were also kind, which I greatly appreciated.

From check-in to check-out, the hospitality was exceptional throughout our stay. Every in-room amenity featured a top-tier brand, and the attention to detail was evident in every aspect. From the Frette bedding and linens to the Bertrami pajamas, everything felt wonderfully soft and comfortable. After 5:00 p.m., we were also able to enjoy a maiko performance in the living room with a glass of champagne in hand—an unforgettable way to experience Kyoto culture.

This was my second stay. It was a relaxing visit this time as well.

Located right in front of the Kamogawa River, the time spent on the balcony overlooking Higashiyama was truly wonderful. There was a welcome champagne service, and we opted for cider, which was very delicious. The Room includes a living room, Japanese-style room, kitchen, closet, bedroom, and a spacious river-view bathroom—offering plenty of space to relax comfortably. It seems perfect for long-term stays as well. We enjoyed our time in this clean and tastefully designed Room that provided a calm atmosphere. Having a washing machine was also helpful since we frequently changed clothes due to sweating. The Hotel staff were very attentive and provided heartfelt service both during check-in and check-out—it made our stay even better!

The building, interior design, amenities, hinoki wood bath, lighting, and even the washer-dryer were all understated yet high in design and quality, allowing us to have a truly wonderful time. Located in Miyagawa-cho, it is an extremely convenient spot for walking, sightseeing, and shopping while being in a very quiet location where we could enjoy a relaxed Kyoto stay as if living there. My husband and our two 15-year-old sons all unanimously said from the moment we arrived until departure that they would love to live here. The handmade bagels, scones, and cookies at the lovely café on the first floor were absolutely delicious and brought joy to my sons. The manager was incredibly thoughtful yet laid-back; they introduced us to Kyoto's craft beers and dining spots while also engaging in delightful conversations with us. We are deeply grateful for their hospitality. We would definitely like to stay here again during our next visit to Kyoto!

With its calm Japanese-style interior, it isn’t flashy, but the quality and materials are excellent, making for a very comfortable stay. The furniture and door finishes are carefully done, and you can feel the attention to detail throughout. The bathroom is also spacious and easy to use, with excellent drainage on the floor, and I appreciated how thoroughly it was cleaned.

It was a beautiful and lovely property. Since I wanted to spend time sightseeing in Kyoto, I chose this cozy property because large properties take time to move around inside, and it was the right decision. Although I knew at the time of reservation, the bath and toilet were not separate, so I rated it 4 stars. Considering the price, I would like to use this property again.