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The staff's thoughtfulness was very much appreciated. We chose a room with an open-air bath, and it was truly the best. The room was also very clean. The staff's dedication to welcoming guests in the best possible way was evident and truly wonderful. We definitely plan to use thi

The Room amenities were also by MIKIMOTO and felt luxurious, so it was well worth splurging on the suite. With two toilets and two sinks, we could take our time getting ready. The Ryokan’s welcome drink—sparkling wine—was delicious, and the terrace view was outstanding. We’ll def

The meals were very delicious and generously portioned, so we were extremely satisfied. We used the Komorebi bath, and the silky-smooth water was wonderful—we soaked three times. We were very satisfied with that as well. The shuttle bus pick-up from the station and the drop-off s

We stayed with eight family members. The Room was spacious enough even for a large group and beautifully appointed, so we were very comfortable. The food and the Onsen were excellent. We also enjoyed the arcade and karaoke in the Hotel. I think it’s a Hotel that everyone can enjo

The female staff member who served us provided excellent hospitality—not too formal nor overly casual but perfectly approachable service style. Every dish was intricately prepared; even tableware added elegance making it feel like such luxurious moments spent together—the exclusi

In the private dining room, we enjoyed seasonal dishes such as sweetfish, and my parents were delighted to receive celebratory items like a purple vest. The hotel was also baby-friendly, offering books and toys for the room, which kept our grandchild content and made my daughter

In the evening, I enjoyed tempura cooked right in front of me at the restaurant Oomi, which was truly a professional skill, and it was very delicious. The next morning, the weather was incredibly clear, and the view of Lake Biwa from the Room was the best. The only disappoint

This is my second stay. Since it was December, the dinner buffet featured a Christmas menu, and everything was delicious. The Christmas illuminations were also very beautiful, allowing me to fully enjoy the festive atmosphere. Lago Otsu is really close by, so I could take

The Room was clean, and our family of four was able to relax. It is right in front of Seta Station, and there is a convenience store nearby. We used it for our family due to moving this time, and we were able to rent a parking space for 1000 yen, which was very convenient and hel