บริเวณรอบๆ เกาะคามิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We visited during the Obon holidays, and the drive was not crowded at all. The Accommodation is in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koiji-ga-hama Beach, and we were able to relax at the Accommodation while enjoying the beautiful ocean view. The proprietress, the young proprietress, and all the staff were wonderfully pleasant and welcoming. We have stayed at many Ryokan and Hotels, but we think this place is the best. The food was also excellent, and we were completely satisfied with everything. We would like to take good care of the hibiscus we received on our way home—thank you very much. We would definitely like to visit again.

Thank you very much for taking such great care of us again. While relaxing in the hot springs and enjoying the rich, flavorful meals, we are impressed every time by the staff’s attentive and thoughtful service. This is our favorite place to stay. We will book again, and we look forward to returning.

It was a wonderful Hotel that exuded classic history and elegance. Not only were the in-house Facilities excellent, but we were also truly impressed by the delicious cuisine and the breathtaking panoramic view over Toba Bay. Above all, the staff’s attentive care and warm hospitality were outstanding, allowing us to spend our entire stay in comfort and relaxation. At the club lounge, we enjoyed a leisurely time along with high-quality drinks and lounge-exclusive dishes. The cheesecake—so well known that people say “Toba International Hotel means cheesecake”—was indeed as delicious as its reputation suggests, adding a special touch to our stay. In addition, the “Pearl Aurora Bath” infused with pearl ingredients at Shiojitei on the grounds was exceptional; its shimmering water gently soothed away our travel fatigue. The food, location, bath, and service from the staff—everything made for a highly satisfying stay. This is a truly wonderful Hotel that we would love to visit again. Thank you very much.

During our trip to Ise, we stayed at this Ryokan in Toba and had a truly wonderful time. From the warm welcome on arrival, the bus driver’s cheerful conversation helped us relax and made us feel comfortable from the very start of our journey. At the Ryokan, the Onsen was exceptional. I was so happy that my skin felt silky smooth that I ended up soaking six times—I couldn’t have been more satisfied. The staff also kindly gave us detailed advice for sightseeing the next day. They even considered train schedules, which helped us make the most of our limited time. Of course, we were completely satisfied with everything—the view from our Room and all of the meals. In every moment, we felt the staff’s thoughtful attention to detail, and it was clear that they are consistently well trained. Finding a Ryokan that genuinely made me think, “I want to stay here again,” is one of my favorite memories from this trip. Thank you very much to all of the staff. When we visit Ise and Toba again, we would love to stay with you.

This was my first stay, and the Room was spacious and very relaxing. The in-room bath and open-air bath were wonderful and felt amazing. Dinner offered a wide variety of dishes, and I was full and satisfied—it was delicious. I’d love to visit again.

I have stayed here about four times already, and I leave completely satisfied every time. I love everything—the Bali atmosphere, the meals, the free drinks, the late-night green curry, the spa treatments, the hot stone sauna, and that the Hotel has a moderate number of Rooms so it never feels overcrowded. It’s so comfortable that I arrive right at check-in time and relax from there. This time my daughter twisted her ankle on the way to the Hotel before we arrived, and when I spoke with someone at the front desk, they kindly brought us a cold compress. It was a huge help. We will visit again next year. Thank you very much.

My daughter and I had a wonderful stay. Everything we ate was delicious, and we enjoyed a very filling meal—simply the best! We were really looking forward to the baths; it was raining on the first day so we couldn’t use the open-air bath, but the rain stopped the next morning and we were able to go in. The view was amazing! If I had to say one thing, I would have preferred the bath temperature a little lower—it felt quite hot. Still, we’d love to stay again. Thank you very much.

The food was delicious, the free drinks were great, and we could watch the fireworks right in front of us—it was amazing. Thank you very much. If we have another opportunity, we would definitely like to stay again.

We had an amazing trip—played to our heart’s content in the pool, enjoyed all three types of baths, and left completely satisfied after a hearty buffet meal! We stayed as three generations of family. The kids’ room had a variety of board games and a ball pit, and we also enjoyed complimentary drinks in the lobby—everything was taken care of. We highly recommend it. The staff were courteous and attentive, and we’re truly grateful.

I stayed here with my mother in her 80s. From the moment we arrived, we felt thoughtful attention to detail, and it left a wonderful impression. Enjoying a delicious cheesecake while looking out at the ocean was lovely, and we ended up relaxing in the lobby for quite a while. We stayed in two Japanese-style Rooms, which were spacious and comfortable, and the futons were exceptionally cozy. In the evening, there were unexpected activities like roasting marshmallows and watching fireworks, which became great memories. We only had breakfast, but it was elegantly seasoned with light flavors and generously featured ingredients from Mie Prefecture—everything was delicious. The portion size was just right. The baths were kept very clean, and all of them—including the open-air bath and pearl bath—were truly relaxing. The staff’s courteous service also made a great impression. We chose Shiojitei to celebrate my mother’s full recovery, and I’m glad she enjoyed it. I would definitely like to stay again!

I stayed here with my mother and nephew on a trip for three. We were able to relax in a separate Room, and we could also borrow colorful yukata. This trip was to help cheer up my mother before she begins medical treatment, so it was truly wonderful. Breakfast was gently seasoned, and it seemed my mother was able to enjoy plenty of it as well. I would love to stay again. Thank you very much.

Despite being assisted by international staff, the service was outstanding, with excellent language use and thoughtful attention to detail, and we were very satisfied. The meals were delicious across the board, not only seafood, and we were impressed by the care taken to serve each course at just the right time based on our dining pace. Our 4-year-old grandchild must have been tired and fell asleep during dinner, but you kindly made a bed using chairs beside our table so we could continue our meal without having to take them back to the Room, for which we are truly grateful.

Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such a high-quality, safe, and consistently wonderful stay, along with truly blissful hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a wonderful trip that left us genuinely satisfied. Each time we experienced your warm smiles and refined service, we felt deeply happy and thought, “We’re so glad we chose to stay here.” I was truly moved by what can only be described as a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so exceptional is your challenging spirit—never settling for the current appeal, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Donguri Captain”—please allow me to share a few ideas with heartfelt appreciation: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge is truly special. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more memorable experience. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic and welcoming game arcade area, it would surely become a signature spot where both adults and children—across generations—could have an amazing time together! 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer. Having seasonal highlight events at the buffet would help attract repeat guests throughout the year and generate even more buzz—I’m confident it would be a great success. Of course, I fully understand that your staff’s working environment and operational considerations must come first. With that in mind, I would be grateful if you might keep these ideas in mind simply as one fan’s dream of “how wonderful it would be if this became possible.” With Toba Grand Hotel’s potential—and the passion of your entire team—I truly believe you will continue to be the region’s undisputed number-one Hotel. Going forward as well, let us guests join hands with you—the General Manager—and all staff members to make this wonderful Hotel shine even brighter together.

Whenever I visit Mie Prefecture, I always choose Todaya for my Accommodation. The Room is clean, and the Onsen is wonderfully relaxing. The meals are so plentiful and high-quality that I can’t eat another bite! Above all, the staff’s attentiveness and hospitality are perfect. I’ll be staying again next year. I’m already looking forward to it.

Thank you very much for your hospitality. This was my second stay. The Onsen in the Room is silky and wonderfully relaxing. All the staff were very kind, and I also enjoyed a variety of snacks and drinks in the lounge. I look forward to visiting again.

My spouse and I stayed for a Multiple Night Stay (2 nights) on the Standard Plan. The Room was spacious and very clean, and we were able to relax in great comfort. The guest room had an indoor bath, but the complimentary 45-minute private open-air bath was truly wonderful. Being able to soak side by side at our own pace was the highlight of our stay, so we hardly used the indoor bath. The open-air bath also had a lovely atmosphere and became a great travel memory. The meals exceeded our expectations. Every dish was delicious, with plenty of variety—we were completely satisfied. It was especially memorable to see my wife, who usually eats lightly, enjoying far more than usual, which shows just how good everything was. Since it was a Multiple Night Stay, we expected similar meals each day, but on the second night we were impressed by a completely different course featuring grilled oysters, fried oysters, and Matsusaka beef sukiyaki. What stayed with us most was the spiny lobster miso soup at breakfast on the second day. Although it was small in size, it used one whole spiny lobster—an indulgent dish that tasted amazing and remains unforgettable. The staff’s thoughtful attention and warm hospitality were also excellent, making our entire stay pleasant from start to finish. Overall, this Accommodation exceeded our expectations in every way. When we visit Toba Aquarium again next time, we would love to stay here again.

The property has been renovated and feels exceptionally clean. The front desk, guest rooms, and restaurant all offer breathtaking views. If it had an open-air bath, it would be perfect.

This was our first visit with three people, including an elderly guest. Thank you for offering to lend us a wheelchair as soon as we arrived. Our Room was a top-floor Japanese-Western style room with a great view, and being close to the elevator was very helpful. The meals were thoughtfully prepared and delicious. The only disappointment was the open-air bath: the stairs leading to it were too steep, and it felt so quiet around there that it was a little unsettling to go alone even during the day. All of the staff were extremely polite, friendly, and cheerful, and we truly appreciated your hospitality. Thank you as well for your consideration regarding the wheelchair. We think this Accommodation is very easy to use for families with small children and for elderly guests. We would like to stay here again when we visit Toba.

It was heartwarming to see the Vietnamese ladies working so hard—at the front desk and serving in the dining room. The tatami under the bed gave a cozy, home-like feel and was very relaxing. The baths were great on both days. The sashimi selection was a little modest, but the octopus rice hitsumabushi was delicious. Thank you for the complimentary morning coffee. I wasn’t used to the formula-style safety box lock, so it took me a moment to figure it out.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.