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We enjoyed a variety of drinks with the all-you-can-drink dinner. The breakfast was also very delicious, and we even had seconds of rice. As it was a birthday trip, we were delighted to receive a surprise dessert with a "Happy Birthday" plate. We also enjoyed table tennis and ice

), and the bed's comfort were all excellent. As I mentioned at the beginning, what surpasses all of these is the humanity of the dedicated maid and other staff members, with their smiles, language, and attentiveness, making me want to use this place again. I'm glad I found su

I was able to spend the best birthday. All the staff members were always pleasant and sophisticated, and the housekeeping staff were polite. The male staff in the lounge was very kind and I was delighted. I was very satisfied watching the moon and stars from the new terrace

We chose a Plan because we wanted to eat spiny lobster and abalone; we also added a dining option on the day and were very satisfied—it was tender and delicious. The cosmetics were MIKIMOTO as well. We added an option and gifted my wife a Pearl Spa experience, which made her very

There were plenty of outlets in the Room, including on the headboard, so we didn’t even need the extension cord we brought—very satisfying. As for drinks: everything from draft beer and wine to a wide variety of cocktails you can make yourself—excellent. There were also 5–6 kind

Although there were no Onsen or Ryokan-style meals, I was very satisfied with this price! The weather was nice too, and the view from the room was excellent! There was also a small balcony where we could step outside and enjoy ourselves. I would like to use it again when travelin

Above all else, we were deeply impressed by the exceptional manners, attentiveness, and kindness of all hotel staff members. Although located slightly away from central areas, we utilized a free shuttle service from Toba Station as well as taxis arranged by the hotel to visit at

The portions were just right with many dishes served on elegant tableware that delighted both our eyes and taste buds. Both dinner and breakfast were exceptional—especially with an abundance of fresh seafood that tasted amazing! We also enjoyed self-service snacks like soft dri

The weather was great this time as well, and we enjoyed the usual delicious meals and breathtaking open-air bath. The staff's hospitality was excellent, and the live piano performance was outstanding. However, it was a bit disappointing to hear that Yayoi Kusama's pumpkin sc

We stayed for a Multiple Night Stay of 2 nights. Perhaps due to the unfortunate rain and drop in temperature, the open-air bath felt a bit lukewarm. The shabu-shabu dinner and crab breakfast were very popular and we enjoyed them, but the sashimi (especially the red fish) felt a b

Thank you for taking care of us on 11/23 and 11/24. We stayed for the first time in three years, and the room was clean, and the staff in charge of the room was very kind. We were able to enjoy dinner slowly in the room, and it was delicious. The event hall was decorated fo

I hope that together with us guests you will continue creating new value and building sustainable local communities, helping to revitalize the region. I would love to visit again. Wishing continued success and good health to the General Manager of Toba Grand Hotel and all staff

the baths were clean and relaxing, with soft water, and the meals featured a menu incorporating local specialties—perfectly paired with the famous local sake “Zaku”! The open, airy feel of the lobby and the 5th-floor terrace, the proprietress’s thoughtful care, and both experienc

The souvenir shop was spacious and open until late hours. It was so wonderful that we didn’t want to leave! The foot bath was amazing, and the Onsen experience was exceptional as well. Our entire family agreed: "If we visit Toba again, this accommodation is definitely where we