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We stayed here as a couple to celebrate our 25th wedding anniversary. It was an even more wonderful hotel than we expected, and our stay—from arrival to departure—was satisfying from start to finish. As someone originally from Nagoya, the TV Tower has been familiar to me since childhood, though it has been 25 years since I left the city. I was truly surprised and moved that such a beautiful hotel had been created here. From the warm welcome on arrival, every member of staff was attentive and kind, and we felt comfortable throughout our stay. This time, we were upgraded to a larger room as a Diamond member benefit—what a lovely surprise! The welcome sweets were adorable and absolutely delicious. The view from the room was outstanding, of course. The art displayed throughout the hotel was also captivating, giving the entire property its own unique atmosphere. There were new discoveries everywhere we walked, and we thoroughly enjoyed the art tour as well. Searching for artworks together as a couple became a fun memory too (laugh). And the night view from the observation deck—an exclusive perk for guests—was truly breathtaking! We could take in all of Nagoya’s nightscape at once, making it an unforgettable moment. The hidden-door entrance leading up to the deck was incredibly stylish; its playful touch made us genuinely excited. Breakfast lived up to its reputation—delicious in every way—and we enjoyed a luxurious, happy morning while taking in the amazing view. My wife loved it too and said, “No.1 among all the hotels we’ve ever stayed at!” We’re truly happy to have found a hotel that satisfied both of us wholeheartedly. Thanks to everyone’s heartfelt hospitality, our 25th wedding anniversary became a wonderful memory we will never forget for the rest of our lives. Thank you so much to all of your staff for such an incredible experience. Whenever we visit Nagoya again, we would love to stay here again. We’re already looking forward to what kind of excitement awaits us next time!

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

I stayed here when visiting Ghibli Park! Even though the Reservation mistake was my fault, the staff handled it flexibly without showing any displeasure. Thank you so much! The breakfast buffet was also very delicious. I’ve stayed at many Hotels, but the service here was outstanding and made my stay truly pleasant. Not only the front desk staff, but also everyone working at the buffet was cheerful, and I had a great morning. I don’t usually stay at a Business Hotel, but when I’m in Nagoya again, this is definitely the Hotel I want to stay at!

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

We stayed on the Espacio Floor for a Hotel getaway with our baby as a refreshing break from daily childcare. I had pictured Nagoya Kanko Hotel as a long-established, classic Hotel, but the Rooms, lounge, and spa on the Espacio Floor were all beautiful and sophisticated, making for an extremely satisfying stay. Thanks to our Diamond member benefits, we were upgraded to a larger Room. They also lent us a baby crib and a diaper pail, so even with a baby we had no inconvenience at all and could truly enjoy our stay. The staff’s hospitality was excellent, and their service was consistently pleasant. We especially loved the lounge on the 18th floor and used it for everything—starting with afternoon tea, then the evening light meal, nightcap service, and breakfast. Perhaps because we stayed on a weekday, there were few guests; combined with the generous spacing between seats, we were able to relax in comfort. The sweets and savory items at afternoon tea were all delicious—we were delighted from right after check-in! The Room was spacious and included both a sofa and dining table. With complimentary minibar items as well, we could unwind not only in the lounge but also comfortably in our Room. After our baby fell asleep, my wife and I enjoyed minibar drinks together at ease—it was wonderfully restorative. Although we didn’t use them since it was only one night, it left an impression that the Room came equipped with a mini kitchen, a BALMUDA toaster oven/microwave combo unit (oven range), and a drum-type washer/dryer. We also appreciated the high-quality amenities: BVLGARI bath amenities, a ReFa shower head, and a REPRONIZER hair dryer. We also used the spa located in an adjacent building. It felt slightly compact but wasn’t crowded—almost like having it to ourselves—and we could relax in such a calm space. As someone who loves saunas in particular, I really liked that they have both an over-90°C dry sauna and cold plunge pool (it would be even better with more of a dedicated relaxation area). With my wife’s blessing I went both at night and again in the morning. Overall this stay exceeded expectations by far—we were extremely satisfied. We would love to return to Espacio again whenever we need another refreshing break from parenting!

I made a Reservation because it was close to both my destination and the station. The price was low, and I was also drawn by the name “Washington.” Even though I booked the lowest-rate No Meals Included plan just to sleep, the Room was clean, I had a great view from the top floor, and I could enjoy a welcome drink—everything was excellent. I’d like to stay again.

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

This was my first time staying at this Hotel, and every staff member greeted me with a smile and provided courteous service. The interior was also very clean. The large public bath was spacious, and I was able to relax. I also had breakfast. There were many local dishes, all delicious—I ended up eating too much in the morning. It became a wonderful memory of my trip to Nagoya. Thank you very much!

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

I stayed here while sightseeing in Sakae and Osu. There is a book café on the 1st floor that you can use 24 hours a day. I received a welcome drink and was able to relax while reading any book I liked, and the Room was clean as well. It was a little disappointing that the bathroom only had a shower.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

A welcome drink was provided. You could choose any one drink you liked. I've never seen such a service before. The staff who assisted us were very kind. I'm glad I stayed here!

I stayed here for the first time, mainly as a stopover. With the discount on IKYU.com, it was an excellent value. The Facility is luxurious throughout, and the staff were outstanding. Before my stay, I was a bit concerned about access since it’s slightly far from the subway station, but it’s only a few minutes on foot to Hisaya-odori and you can enter the underground shopping area, so it didn’t feel inconvenient. For dining, I used Nadaman in the Hotel with my dinner companion’s arrangements and ordered à la carte; the service was attentive and the food was delicious. It was such a comfortable stay that I regret not choosing this Hotel sooner.

This was my second stay, following my visit in June, and I was even more satisfied than last time—it feels worth coming to Nagoya just for this Accommodation. The Room’s ambiance and the staff’s calm professionalism truly embody the hospitality of a top-tier Hotel. Next time as well, I’d like to come to Nagoya just for this place.

Even though I arrived late, the front desk staff were kind and made me feel at ease.

The front desk staff were very kind and helpful. Since we had lunch, we were allowed to use the Room until 11:30, which was a great help. The lunch was also very delicious. If I have a chance to come to Nagoya again, I would like to stay here again. If I had one request about the Room, I think it would be better if the wash area had a door. This time we stayed as a parent and child, and it felt a bit uncomfortable without one. Overall, it was an excellent Hotel. Thank you very much.

I was looking for a Hotel near Nagoya Station for a business golf outing and decided to try this one for the first time. The Room was clean, and having pajamas provided was very helpful. Since I don’t use the bathtub, the shower room alone was comfortable. The toilet was clean and spacious. If I had to mention one thing, even on the strongest setting, the bidet water pressure for rear washing felt a bit weak (lol). I didn’t have breakfast because of golf, but judging from the information provided it looked delicious, so I’d like to try it next time. Also, at pre-checkout payment, my companion had already paid for their Room next to me, but I was still charged for both Rooms. Because I paid with PayPay and couldn’t cancel it afterward, they ended up canceling my companion’s card payment instead. Considering that business travelers often need to settle expenses individually, I didn’t think this handling was ideal.

The staff were very attentive, and the Facility, Hotel, and Room were all clean and extremely comfortable.