บริเวณรอบๆ ยูนิมอล × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This Hotel is just as wonderful as the Reviews say!! There was a great variety of complimentary drinks, including some unique options like matcha latte and roasted green tea latte, and I was very satisfied. The Room was clean and comfortable to stay in. Above all, what impressed me most was how kind all the staff were!! On the day I stayed, Nagoya had torrential rain with weather warnings issued, and public transportation such as trains had stopped. The concert I had planned to attend was also canceled, which was very disappointing, but I was able to relax in this lovely Room, and it became a good memory in its own way!! I would definitely like to stay here again!

Richmond Hotel has rarely disappointed me in the past, and this stay in Nagoya reminded me why. The rates are not cheap, but the rooms are thoughtfully designed down to the smallest details, and the calm interior decor left a great impression. The bed quality in particular was excellent, offering a level of comfort that feels a step above a typical Business Hotel. I was also looking forward to breakfast at Royal Host. The omelet and pancakes were smaller than expected, but both are cooked to order, which made it more satisfying than a standard buffet. I was especially impressed by a young female staff member with glasses on the floor who smoothly assisted an international guest in English without a Reservation. It was only a brief exchange, but it clearly reflected the high service standards of the Hotel overall. From the room and breakfast to the staff service, I was satisfied with almost everything. Even if it costs a bit more, this is an Accommodation where you can truly feel what you’re paying for.

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

Great value for money and excellent service—I’ve become a fan of this Hotel. I’ll definitely stay here again on my next business trip to Nagoya!

Even though I arrived late, the front desk staff were kind and made me feel at ease.

- I stayed here on a business trip from Tokyo to Nagoya. - I also borrowed a few amenities (a smartphone cable and nail clippers), and the staff were kind and welcoming with warm smiles. - The breakfast buffet offered a wide variety of delicious options, and the energetic service from the staff was impressive. - The double Room was comfortable, and I was able to use the large public bath (a bit small) almost privately. - The only downside was that the elevator was crowded in the morning, and some guests couldn’t get on, so I recommend allowing extra time when leaving. Thank you very much for your hospitality. I’ll be back, and I’ve already recommended it to my colleagues!

Our family of four stayed on the concierge floor, split between two Rooms. The location was extremely convenient, right above the station. The Rooms were spotless and very comfortable, with wonderful views, and we also felt at ease thanks to the warm hospitality of all the staff. We also enjoyed the lounge services. I would recommend this Accommodation to friends and would love to stay again.

This was our second stay, and we had a very comfortable time. We would love to stay again next time.

Conveniently located near the Shinkansen entrance, with plenty of restaurants nearby. The Room was clean, and the bathtub was large, making it comfortable to stay.

I stayed here to attend a game at the dome. I have a hearing impairment, and I sincerely appreciate your kind and attentive support at check-in. The Room was clean, and I also enjoyed the large public bath. The breakfast bread and soup were very delicious. I travel to many places following the Tigers, but for Nagoya, I will definitely stay here again next time.

As it’s new, it was clean and the Facility was great. However, it was inconvenient that I couldn’t reach the front desk by phone. I left something behind and had to communicate by email. I was able to go there in person and retrieve it safely.

I stayed here while sightseeing in Sakae and Osu. There is a book café on the 1st floor that you can use 24 hours a day. I received a welcome drink and was able to relax while reading any book I liked, and the Room was clean as well. It was a little disappointing that the bathroom only had a shower.

The front desk staff were very helpful, and the Room was clean and well equipped.

Both the Room and the large public bath were clean, and we had a comfortable stay. I also appreciated that shoes are not worn inside the Room.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

The front desk staff were very kind and helpful. Since we had lunch, we were allowed to use the Room until 11:30, which was a great help. The lunch was also very delicious. If I have the chance to come to Nagoya again, I would like to stay here again. If I had one request about the Room, I would prefer the wash area to have a door. This time we stayed as a parent and child, and it felt a bit less private. Overall, it was an excellent Hotel. Thank you very much.

As the title says, I used this Hotel as a base during my sightseeing trip in Nagoya. It was about a 15-minute walk from the station to the Hotel, so I walked there. It was a very hot day, and although I walked through the underground shopping area for part of the way, once I came up to street level I immediately started sweating. I was thirsty, so the complimentary bottled water I received upon arrival at the Hotel was really helpful. In summer, it would have been even better if it had been chilled. The Hotel itself was quiet, and since it’s located away from the station, I couldn’t hear any noise from crowds or footsteps in the hallway. With the pillow I chose, I slept comfortably for the first time in a while, which was great. I checked in early and was able to choose my pillow, so that worked out well. Breakfast items like miso katsu and eel were delicious, but they felt similar to breakfasts at other hotels and didn’t leave much of an impression. If there had been one standout dish that really stuck with me, I might have given it five stars. It’s a Hotel I’d like to use again if I visit Nagoya in the future.

When I stopped by to leave my luggage before check-in, the staff were very kind and helpful. I checked in late after a concert, but they still assisted me politely and attentively, which made my stay very comfortable. It’s a bit of a walk from the station, but it didn’t feel far at all. I’d love to stay here again the next time I visit Nagoya.

I stayed for one night. From the moment I arrived, the staff at the reception counter made me feel very welcome and at ease. I was able to take only the amenities I needed, which was efficient and convenient. Breakfast was excellent with a great selection—I ended up eating more than I planned. It was close to the station, so getting around anywhere was easy. It made for a very satisfying trip. I’d love to stay again if I have the chance.

The Room was very clean, and being able to watch Shinkansen trains from the high floor was a hit even with our grown-up kids. The bathroom with a separate washing area, unlike a typical unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly soothing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connected to Nagoya Station, it’s perfect for leaving your luggage and going sightseeing—we’d like to come by Shinkansen next time.