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Everything was delicious, but my wife particularly enjoyed the pumpkin coulis at dinner and the eggs benedict at breakfast. I was impressed by the straw-grilled bonito and the aromatic consomme royale with matsutake mushrooms and tilefish. The staff were all excellent. Thank you

After running around with wet paws, their feet ended up covered with mud, dry grass, and small twigs when leaving the dog run—but it was very helpful to have a paw-washing shower next to the entrance as well as an excellent grooming room inside. Most noteworthy was the staff ser

All the staff provided professional service, making my stay very pleasant. The summer festival event was lively and enjoyable within the premises. Thanks to the free shuttle bus service, I could visit areas like Gotemba or Susono as well as Hakone and Fuji Safari Park. The

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.

I also fully enjoyed FUJIYA French at its finest, including veal sweetbreads with mushrooms in a puff pastry case, double consommé soup, Rossini-style Japanese beef tenderloin, and Crêpes Suzette. My son enjoyed both the outdoor pool unique to this season and the indoor pool, whi

They said they thoroughly enjoyed the stunning postcard-like view of Lake Ashi and Mount Fuji from their Lake View Room. They also appreciated the pleasant walks around the Hotel and shared many delightful stories about their experience. Next time, I would love to visit with my f

The post-bath ice candy service reminded me of Dormy Inn and was delightful. At Velbois restaurant, both taste and service were above standard—the doneness of the sea bream poêlé was excellent. It was nostalgic to see Mr. Sa (once called "the strongest contractor" at Hakone High

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

It was a wonderful Hotel! We chose a Plan that included two sessions in the private family bath, and it was such a relaxing time together as a family—making great memories. All the staff were kind, and we enjoyed an elegant stay. Everything was spotless and incredibly comfortable

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

The spacious room has a good layout, allowing each family member to relax comfortably. Enjoy the luxurious flow of high-quality cloudy hot spring water, soak in the spacious bathtub while gazing at the garden, and rest in a bathrobe. A graceful time. Delicious meals that cele

The room had large windows with a breathtaking view. All the staff were very pleasant, and I especially appreciated the thoughtful, non-manualized services during check-in and dinner, which truly reflected their hospitality. The Diamond Member benefits were excellent, particu

We soaked in the Onsen, enjoyed a delicious dinner in a spacious dining area, and the next morning relaxed again in a massage chair while watching the beautiful sunrise. This is our favorite Accommodation as a couple in our 70s. We will visit again to unwind. Thank you very muc

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

Each dish prepared by the head chef is like a work of art—absolutely delicious—so both my heart and stomach were completely satisfied. Also, just like at Fufu, I love Hakone Suishoen’s onion dressing—it’s so good that I bought some to take home. I also had the chance to speak wit

I had a very pleasant and elegant stay. The public bath was clean and comfortable, and the open-air bath had a charming atmosphere that was truly relaxing. For dinner, I chose teppanyaki and enjoyed the delicious dishes with creative touches. The hairdryer in the room was a