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Fuji from the Room was breathtaking. The Facility was well-equipped without being excessive; chilled tea available at the front desk, USB outlets by the bedside, an open-air bath in addition to the large public bath (with a sauna in the men's section), separate bathroom and toile

Used this property for the first time for an overnight stay before visiting Fuji Speedway. The Facility seems fairly new, and it was very clean and comfortable. The female staff at the counter during check-in/out were all excellent. The Room had two windows that could be opened a

The buffet-style meals were all delicious, with a wide variety of desserts as well. We especially loved the Hanaori cream puffs—they became a favorite for both mother and daughter. We also appreciated the thoughtful touch of providing cute arm bands to help keep our loungewear fr

One of the chefs always had a big smile, and we were truly impressed by the warm service. We stayed in a twin Room, and it was very comfortable. During the July three-day weekend, perhaps because of the high outdoor temperature, the foot bath wasn’t crowded, and our child really

I stayed for one night with my partner visiting from overseas. The meals were delicious, the Room was lovely, and above all, the private open-air bath was amazing!! My partner seemed so satisfied that they wanted to extend our stay. Thanks to the attentive service and hospi

All the staff provided professional service, making my stay very pleasant. The summer festival event was lively and enjoyable within the premises. Thanks to the free shuttle bus service, I could visit areas like Gotemba or Susono as well as Hakone and Fuji Safari Park. The

I apologize for listing these minor details; overall, this accommodation offers a peaceful atmosphere with friendly staff at reception and in-room guidance as well as restaurant service—all of which were excellent! Both dinner and breakfast were delightful too! I'll definitely st

Even if you don't play golf, this Hotel will make you happy. Early in the morning, a deer and its fawn were playing on the green. The bath facilities, including water quality, sauna, showerhead, and amenities, are all highly satisfying. The powder room is always clean—thank

While there were many foreign guests staying here, they adhered to proper manners—perhaps thanks to thorough information provided by the hotel staff. All staff members were kind and welcoming, which made my stay relaxing. The facility is so vast that one could easily get lost; h

From the initial contact, the staff took great care to accommodate preferences such as disliked ingredients, which made us look forward to our stay. The entire facility was impeccably clean, and the room was well-maintained, allowing us to enjoy a comfortable stay. The meals we

Everyone provided very pleasant assistance, allowing for a relaxed and comfortable stay. The sweets were a bit hard to grab, but the buffet-style meals were delicious. Considering the rising accommodation costs everywhere, it was satisfactory in terms of cost performance as w

The flavors were exactly to our liking, and everything was delicious. Our room had an open-air bath, which was absolutely amazing! Being able to soak as many times as we wanted without worrying about time and enjoying Onsen-quality water just like the main bath was incredibly

We soaked in the Onsen, enjoyed a delicious dinner in a spacious dining area, and the next morning relaxed again in a massage chair while watching the beautiful sunrise. This is our favorite Accommodation as a couple in our 70s. We will visit again to unwind. Thank you very muc

The room and amenities were all sophisticated and exceeded my expectations. The public bath was very clean, and the other guests were pleasant, allowing for a relaxing experience. For meals, we chose teppanyaki, which delighted both children and adults with its consistently del

This time we booked a Plan with breakfast, and it was excellent. We were able to relax in a private room while looking out at the garden, which made for a very peaceful morning. The staff’s hospitality was outstanding, and it became a great memory for us. If I had to mention one

The staff maintained an ideal level of attentiveness, making our stay comfortable. This time, we stayed in a Deluxe Double Room with a wood-burning stove. The room was spacious enough, with calming lighting that allowed us to fully relax. The built-in Bluetooth speaker also ha

Since meals were served in the Room, our dog barked a lot each time the staff brought the food, but they kindly knelt down to our dog’s eye level and helped him feel at ease. All of the staff greeted us with warm smiles, which made it very relaxing. We also had times when we coul