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The post-bath ice candy service reminded me of Dormy Inn and was delightful. At Velbois restaurant, both taste and service were above standard—the doneness of the sea bream poêlé was excellent. It was nostalgic to see Mr. Sa (once called "the strongest contractor" at Hakone High

Even if you don't play golf, this Hotel will make you happy. Early in the morning, a deer and its fawn were playing on the green. The bath facilities, including water quality, sauna, showerhead, and amenities, are all highly satisfying. The powder room is always clean—thank

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

It was a wonderful Hotel! We chose a Plan that included two sessions in the private family bath, and it was such a relaxing time together as a family—making great memories. All the staff were kind, and we enjoyed an elegant stay. Everything was spotless and incredibly comfortable

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

The spacious room has a good layout, allowing each family member to relax comfortably. Enjoy the luxurious flow of high-quality cloudy hot spring water, soak in the spacious bathtub while gazing at the garden, and rest in a bathrobe. A graceful time. Delicious meals that cele

The room had large windows with a breathtaking view. All the staff were very pleasant, and I especially appreciated the thoughtful, non-manualized services during check-in and dinner, which truly reflected their hospitality. The Diamond Member benefits were excellent, particu

We soaked in the Onsen, enjoyed a delicious dinner in a spacious dining area, and the next morning relaxed again in a massage chair while watching the beautiful sunrise. This is our favorite Accommodation as a couple in our 70s. We will visit again to unwind. Thank you very muc

I had a very pleasant and elegant stay. The public bath was clean and comfortable, and the open-air bath had a charming atmosphere that was truly relaxing. For dinner, I chose teppanyaki and enjoyed the delicious dishes with creative touches. The hairdryer in the room was a

The free-flow champagne service at the entrance was a delightful touch, making me feel special from the very start of my stay. The warm smiles and attentive service from all staff members added to an overall pleasant experience. A truly exceptional accommodation filled with h

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.

The view was excellent, and we were able to relax while enjoying the scenery from the room and the open-air bath. The meal after a refreshing bath was also fantastic. Each dish had unique touches, and the staff provided tips on how to enjoy them best, making everything truly de

We thoroughly enjoyed these as always, and the smiles of the staff were truly comforting! This time, we tried two new experiences: - Large Public Bath - Spa Treatment Both were excellent as well. The large public bath had a cascading hot spring bench that felt wonderful

I don’t usually write Reviews because it feels like a hassle, but I’m writing this because the experience was truly wonderful. It may sound cheesy, but it reminded me that the foundation of good hospitality is a genuine smile. Every staff member had such a lovely smile that it ma