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Everyone at the Ryokan was very attentive and provided excellent service, so I felt completely at ease during my stay. The meals were also kaiseki cuisine, and both dinner and breakfast were filling—I was very satisfied. The indoor bath also had a wonderful atmosphere and was great. I would love to visit again. Thank you very much.

I visited for my birthday. I highly recommend coming here for any special occasion. The service is excellent.

The staff’s attentive hospitality and thoughtful care were truly wonderful, and I was able to spend a very comfortable stay from check-in to check-out. The interior of the property and the room features a calm Japanese-modern design in greige tones, with impeccable taste in decor. It was exactly my kind of style, so I found myself simply gazing around and feeling soothed. The rooftop lounge offered an abundant selection of juices, alcoholic drinks, coffee, Atami’s famous sweets, and light snacks. I couldn’t believe I could choose so freely—can I really have any of these?—and I got genuinely excited. Sipping drinks, enjoying sweets, soaking in the foot bath… it was such a luxurious time taking in the views of Atami. The staff also maintained the perfect level of attentiveness—providing towels to dry our feet and preparing drinks—so considerate in every way. I’m truly grateful. What especially impressed me was the full-course dinner. Each dish was beautifully presented—not only a feast for the eyes—but also had deep flavors with sauces crafted down to the finest detail. I was genuinely moved. Even now, looking back at my photos brings back that lingering feeling: how beautiful it was and how delicious everything tasted. Everything—the room, the meals, and the hospitality—was perfect. It was a place where I could truly refresh from the heart. I feel fully recharged; I’ll do my best day by day and hope to return again someday. Thank you very much.

We were satisfied with everything—the free drinks, dinner, and breakfast. There were also five types of private open-air baths, and the instructions were easy to understand, which was wonderful. Most of the staff are from overseas, but everyone spoke Japanese very well, so we had no trouble at all and enjoyed a comfortable stay thanks to their polite service.

We made wonderful memories. The meals were thoughtfully prepared and absolutely delicious. The bath water was pleasantly soft, and we could have stayed in for hours. The room was bright and relaxing. We were worried because of the typhoon, but we were happy to still be able to see Hatsushima Island clearly. All the staff were kind and welcoming, and both my spouse and I were able to unwind at a leisurely pace. We would definitely like to stay again.

In Izu Nagaoka, in addition to the large public bath and the semi-open-air bath in the Room, there were as many as five private family baths, making this Accommodation an unforgettable one for a bath lover like me. Of course, I used the large public bath, sauna, and in-room bath, and also tried the family baths, but due to time constraints I could only manage three. Every bath was very relaxing. There were four massage chairs, and perhaps because they were free they were extremely popular (lol). All of the staff were also very pleasant and welcoming. Thank you very much.

The Onsen, the food, the service, and the Room were all beyond our expectations, and we were able to truly relax. It had been a while since we stayed in a Japanese-style room; lying on the tatami and gazing at the garden, we enjoyed the luxury of doing absolutely nothing. The only disappointment was that while the private bath has a wonderful ocean view, there is an apartment building directly in front of it, and I was quite concerned that the washing area might be visible from there.

The bath, meals, and service were all even better than we expected. The guest room was also clean and had been updated with new facilities. Thanks to everyone’s thoughtful attention, we enjoyed a very comfortable holiday. We would love to stay here again when we visit Izu. Thank you very much.

We stayed here to celebrate our 30th wedding anniversary. As soon as we drove up to the entrance, the staff—already waiting—welcomed us with amazingly smooth, attentive service. I was nervous in an unfamiliar place, but before I knew it I was in the lobby with Bach playing softly, looking out at the sea and enjoying a chilled glass of champagne, my excitement building. The space was spotless and warmly appointed, and the selection of sweets, drinks, and amenities showed impeccable taste. The toothbrush was the most comfortable I’ve ever used. Above all, the bath was outstanding. With the window open, listening to birdsong and gazing at the ocean—and because it’s free-flowing—I even tried skipping a rinse-off and body cream afterward, yet my skin stayed moisturized without drying out! At dusk, the view from the lounge was beautiful. The British ginger lemonade was delicious, and we’re especially grateful to the elegant and attentive female staff member who made the lounge so wonderfully comfortable—thank you as well for preparing an orange liqueur for us at the end. Both dinner and breakfast were excellent; not only did everything taste wonderful, but the ingredients and presentation were beautiful too. That said, I couldn’t stop eating bread and butter and ended up too full by the time we reached the main course! Even so, it was cooked perfectly and tasted superb—I finished it all. Next time I’ll pace myself so I can fully enjoy everything through to the main dish. The young service staff were also highly professional and impressive. Even without mentioning that it was an anniversary—and even as first-time guests simply dropping by—we received consistently thoughtful hospitality throughout. Thank you very much.

The in-room bath is available anytime, spacious, and perfect for relaxing. Lately I may have been using only this private bath... The room itself is also large—absolutely wonderful! Above all, the cuisine at this ryokan is beautifully presented and tastes amazing. I was lucky to even get to try ayu sashimi. Meals are served in a private dining room, so you can enjoy your time without worrying about others. Once again, I left completely full. Breakfast also offers so many side dishes that it’s hard to decide what to start with. This is truly my favorite ryokan—no doubt about it. I’d love to come back again.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

Everything was wonderful, and in particular, the service and attentiveness of the female staff member in charge of meals were outstanding. Her hospitality was so exceptional that it felt like a first for me. I would love to visit again to see her. Thank you very much.

I have stayed here many times because the hotel’s atmosphere, meals, and hot springs are wonderful, and this time I stayed in the Tower Wing for the first time. I checked in at the exclusive lounge for guests on the accommodation floors, and a staff member escorted me to my room. The room was a Japanese-style room (with beds) and was much more spacious than I expected. From the window I could see the ocean and the cityscape of Atami; I sat on the sofa by the window and enjoyed the view. I also took my time enjoying the hot springs—simply outstanding. Dinner was a quiet, relaxing kaiseki meal at the restaurant. Breakfast was a buffet with both Japanese and Western options. I went early, chose my dishes at a leisurely pace, and enjoyed a peaceful meal. I had an exceptionally luxurious stay and was very satisfied. I would like to stay in the Tower Wing again next time. Thank you very much.

We stayed again following our visit last month! Many other Onsens tend to be quite hot, but the lukewarm Onsen here feels truly one of a kind. We also like that the meals are not a trendy buffet. Depending on the Room, you can enjoy a beautiful view of Mt. Fuji!

We stayed here with three generations—my daughter and her husband, our grandchild, and my mother. The private bath was spacious, and the Onsen was wonderful! The dining area was also a private room, and the staff who served us were very kind, so we had a great time. Unfortunately, the weather was bad and it was cold, so we couldn’t use the pool. It was our first time at an Accommodation where the Room, meals, and large public bath were all on the first floor, making it easy to get around with minimal walking. I think it’s an elderly-friendly Accommodation! If we have another chance, this is a Hotel we’d love to stay at again. Thank you very much.

I was able to relax and unwind. The Onsen was great, the bed was comfortable, and the meals were excellent—I’m very satisfied. I’d love to stay again.

I stayed here for the first time with my mother. The front desk had a calm atmosphere, and the cleanliness throughout the entire Facility—including our Room and the large public bath—was excellent. Above all, both dinner and breakfast were outstanding. The staff service was also flawless. My mother and I travel to many places, but this was such a wonderful Ryokan that we both agreed we would love to stay again.

Everything was amazing. Since we traveled by train, it was close to the station, and the location was great—we didn’t get wet in the rain even without an umbrella. But enjoying the Onsen in the rain was also wonderful. Above all, the meals were delicious. I’d love to visit again on a sunny day. Thank you very much for your kind and attentive hospitality.

I was truly relaxed by everything—the new, modern, spacious Room, the large Onsen public bath, the meals, and the view from the Room. Thank you very much.

A property where you can relax barefoot throughout, private baths you can use as many times as you like with no reservation required, an in-room bath on tatami that felt unusual at first, truly delicious cuisine, and above all, warm and wonderful staff. We simply enjoyed a luxurious time.