บริเวณรอบๆ คลับกอล์ฟทะเลสาบอาชิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Thank you again for taking such good care of us. The meals are delicious, but above all, from the warm welcome to the send-off, every member of staff is truly wonderful, and no matter when we visit, we always feel at ease. We would love to come again during the autumn foliage season later this year—this is an essential place to stay for anyone traveling with a dog.

The bath, the room, the sauna, the food, and all of the staff were outstanding. The goats were incredibly cute and so relaxing! My daughter was totally absorbed in feeding them and said on the way home that she definitely wants to stay again! We plan to visit again if we have the chance!

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

We stayed at Zuigetsu, a small inn we had long known for its excellent reviews. After stopping by the Yugawara Museum of Art nearby, we struggled up the steep hill to reach the inn, but the warm hospitality more than made up for it and left us truly relaxed. The hot spring and overall setting were flawless, but what stood out most was the exceptional quality of the cuisine. We could really feel the chef’s superb knife skills and precision in every dish. The “Hyoga-mai” rice was the best we’ve ever had—we even asked for seconds. We were genuinely impressed to find such a high-quality inn still exists. Next time, we plan to come straight by taxi. Thank you very much.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs and enjoys working here. We would definitely like to stay again.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

We stayed here to celebrate our 30th wedding anniversary. As soon as we drove up to the entrance, the staff—already waiting—welcomed us with amazingly smooth, attentive service. I was nervous in an unfamiliar place, but before I knew it I was in the lobby with Bach playing softly, looking out at the sea and enjoying a chilled glass of champagne, my excitement building. The space was spotless and warmly appointed, and the selection of sweets, drinks, and amenities showed impeccable taste. The toothbrush was the most comfortable I’ve ever used. Above all, the bath was outstanding. With the window open, listening to birdsong and gazing at the ocean—and because it’s free-flowing—I even tried skipping a rinse-off and body cream afterward, yet my skin stayed moisturized without drying out! At dusk, the view from the lounge was beautiful. The British ginger lemonade was delicious, and we’re especially grateful to the elegant and attentive female staff member who made the lounge so wonderfully comfortable—thank you as well for preparing an orange liqueur for us at the end. Both dinner and breakfast were excellent; not only did everything taste wonderful, but the ingredients and presentation were beautiful too. That said, I couldn’t stop eating bread and butter and ended up too full by the time we reached the main course! Even so, it was cooked perfectly and tasted superb—I finished it all. Next time I’ll pace myself so I can fully enjoy everything through to the main dish. The young service staff were also highly professional and impressive. Even without mentioning that it was an anniversary—and even as first-time guests simply dropping by—we received consistently thoughtful hospitality throughout. Thank you very much.

We stayed here on a three-generation family trip. They kindly lent a wheelchair to my mother, who has difficulty walking, and the staff member in charge took wonderful care of us. Our whole family became a fan of them. (Thank you very much.) The hospitality was outstanding, and the baths were very clean. We were able to relax at our own pace. Every dish was delicious, and because meals were served in our room or in private dining rooms, we hardly ran into other guests inside the property. It was quiet and very comfortable. The Scandinavian chairs, reading materials, and small decorative items placed throughout the building were lovely as well—the sense of style was truly exceptional. It’s an inn that makes you want to come back. We would love to visit again in a different season.

We stayed here during my 7th month of pregnancy for a maternity trip. It was our first time staying in Gora, and while choosing among the many Accommodations, we decided based on the availability of an in-room open-air bath, Reviews of the food, and the high level of service—and it was absolutely the right choice. Every dish was delicious, and from check-in to check-out we had a truly comfortable experience. It was our last trip as a couple before welcoming our baby, and it became a very memorable journey. My husband also said that although he has stayed at many Accommodations before, this one left a particularly strong impression and he was very satisfied. We would definitely like to stay again.

This was our second stay, and everything—from the facilities and cuisine to the service—was excellent. The room was spacious and well equipped with no inconveniences at all, impeccably cleaned, and the open-air bath was also generously sized, making it wonderfully relaxing to use. The meals made great use of quality ingredients while incorporating thoughtful touches, and everything was delicious. The truffle rice at dinner (maybe it was just my imagination) seemed even more fragrant with dashi than last time—it was so good I felt like I could eat bowl after bowl! All of the staff were courteous and attentive, allowing us to enjoy a comfortable stay from start to finish. We truly felt glad we chose to stay again. Thank you very much.

The room was clean, spacious, and very relaxing. The food was delicious, and the buffet offered a wide variety of dishes. The Japanese breakfast was just the right portion and perfect. The staff were all wonderful, and their smiles made a great impression. The property was also spacious, and we could play table tennis, which made my daughter very happy. I would love to stay here again.

From the moment we arrived, the staff’s courteous service made us look forward to a wonderful stay. The Room felt open and airy, with lush greenery visible through large windows, and the layout was thoughtfully designed for ease of use. The very spacious semi-open-air bath was at just the right temperature, so we ended up soaking for a long time; perhaps thanks to the spring quality as well, we felt warmed through to our core. The meals used a wide variety of ingredients, were clearly explained, and offered delicious dishes with plenty of variety. Given our age, there was more than enough in both quantity and quality without ordering anything extra, and we were very satisfied. Because it is not a large Accommodation, getting around was easy and stress-free without any chance of getting lost, which we also appreciated. Even at departure they took great care in seeing us off—an Accommodation that left us with a pleasant afterglow. The total cost can vary widely depending on food and drinks (wine), but this time we felt it was an excellent value for money. We have one more favorite Accommodation in Hakone now.

This was my first stay. The welcome drink included alcohol, and it made a fantastic first impression. After checking in at the compact yet open and airy lobby, I headed to my room. It was efficiently laid out, spotless, and so well designed that it felt like my home had been upgraded. The semi-open-air hinoki bath smelled wonderful, the water temperature was easy to adjust, and I was able to relax fully at just the right temperature. The amenities were excellent, and I was especially happy to try a Kinujyo hair dryer for the first time. Dinner was a creative kaiseki course and truly outstanding. The Inaho dish had an addictive flavor, the apple gratin was delicious, and the hamo (pike conger) and duck dobin-mushi was exceptional. They kindly made rice balls from the matsutake rice I couldn’t finish, and even the late-night inari sushi snack was delicious—everything felt thoughtfully prepared with no shortcuts. The clam soup at breakfast was so good that I asked for seconds. I also appreciated that service at both dinner and breakfast was attentive yet unobtrusive—not overly pushy—which can be hard to balance. Check-out being at 12:00 allowed me to enjoy the hot spring again after breakfast. I had a wonderfully relaxing time enjoying both the hot springs and the meals, and I would love to stay again.

We stayed to celebrate my father’s 81st birthday. From the warm welcome at our car, the staff’s courteous and heartfelt hospitality left a strong impression, and we were able to spend the entire stay in great comfort. Not only was every detail thoughtfully taken care of—including arranging a wheelchair—but the all-inclusive offerings were also exceptionally fulfilling, allowing us to relax and enjoy a luxurious time without worrying about the clock. Each dish was beautifully presented and delicious, and together with the atmosphere and interior design throughout the Hotel, we felt quality and attentive care in everything. I’m truly glad we chose this Hotel for such a special occasion as a birthday. I had assumed it might be used mostly by younger guests, but there were many older guests as well, so we could enjoy a calm and relaxing atmosphere. Thanks to everyone’s kindness, it became an unforgettable memory for us. This is a wonderful Hotel that makes us want to return in another season. Thank you very much for your sincere hospitality. (Thank you also for your help regarding our forgotten item—sorry for the trouble.)

Surrender to a serene space and listen to the sounds of the gorge as time passes quietly. The in-room Onsen, kept at a gentle temperature, invites you to soak slowly as body and mind unwind. This timeworn wooden building lives on, its age transformed into beauty. Every corner of the Accommodation is carefully maintained, and its presence carries unmistakable elegance. And then—clear dashi broth, the richness of local fish, and the fragrance of matsutake mushrooms. Each ingredient’s character is brought out with care, with thoughtful attention to layered flavors, lingering finishes, and the flow of each kaiseki course. An Accommodation where you can come close to the essence of beauty.

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

We had a relaxing stay as a couple. The service was excellent, and the property was kept very clean. The meals were especially outstanding, and we could really feel the care and passion of the kitchen staff. Everything was beautifully and thoughtfully presented, and the flavors were superb. We also enjoyed a variety of desserts, which made us very happy. We would love to visit again. Thank you very much.

We stayed for one night to celebrate my wife’s birthday. The room atmosphere and the private hot spring in the room were wonderful, making it a truly memorable stay. The meals were delicious, and we could feel the attention to detail in the presentation and tableware as well. Thank you for your thoughtful consideration for my wife’s birthday. The female attendant assigned to our room was very pleasant, and her explanations of the dishes, timing, and service were perfect. My wife was very happy and it became a wonderful birthday memory. We would love to visit again.

I stayed at Fujitaya, a historic ryokan in Yugawara. What stood out first was the beautifully preserved historic building, which is registered as a Tangible Cultural Property of Japan. The atmosphere of a traditional Japanese inn can be felt throughout, and despite its age, it is meticulously maintained. It didn’t feel simply “old”—it felt like a place that has been carefully protected with respect for its history, creating a truly charming setting. The highlight of this stay was the food. Dinner was served in the room as kaiseki cuisine, and every dish was delicious—I could really sense the high quality. I’m a slow eater, but the attendant kindly adjusted to my pace until the very end. They were considerate about when to bring each course, and in particular, our attendant chatted with us warmly between dishes, which made the meal even more enjoyable. It reminded me that staying at a ryokan isn’t only about eating well—it’s also about these personal interactions. I truly appreciated being able to enjoy dinner slowly along with such pleasant conversation. That said, because it is in-room kaiseki dining, staff will come in and out frequently to serve dishes and clear them away. I personally appreciated the attentive service, but for guests who prioritize privacy or quiet time in their room, this may be something to keep in mind. The hot spring baths were also excellent—especially the quality of the water. Soaking slowly in such good onsen within a historic building felt like a luxury unique to an established ryokan. It is not an inexpensive place to stay, but considering the delicious kaiseki cuisine, high-quality onsen water, and above all the thoughtful hospitality, it was more than satisfying. A wonderful ryokan that carefully preserves its historic architecture while never compromising on food or service—an experience that reminded me of what makes long-established Japanese inns so special.