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(Meals) The teppanyaki was cooked with care, tasted fantastic, and paired perfectly with champagne and wine—it was exceptional. Breakfast was also delicious. The anniversary plate was stylish and very tasty too. We even received a gift at checkout! Everything exceeded our expec

Even though I arrived early, they promptly guided me to my room, which was much appreciated as I was tired from the traffic. It turned out to be a wonderful birthday celebration and a memorable experience. Thank you very much. I hope to stay again next year and celebrate my b

Every dish—carefully crafted with seasonal local ingredients—is delicate and delicious, and you can truly feel the head chef’s dedication and passion. The spotless facilities and guest rooms are impeccably cleaned down to every detail, making this an exceptionally comfortable Hot

The blend of traditional hospitality with modern facilities like air conditioning was exceptional. For us as an older couple, relaxing comfortably is most important. Soaking in an open-air bath while gazing at Mt. Fuji glowing white under the morning sun was pure bliss—a truly m

Stayed here to enjoy two days at Gotemba Outlet. The Hotel exceeded all expectations. It is compact overall but clean, stylish, and beautiful. The Room was spacious enough, and the bed was very comfortable. The washer-dryer was very helpful. The pajamas were incredibly comfortabl

The BBQ dinner was very filling, and everything was delicious. The Greek-style soup stood out in particular. There are plenty of sauces to choose from, so you won’t get bored until the end. The BBQ grill is an authentic overseas model with excellent heat output. Even if you’re n

Although it unfortunately rained during part of our stay, the time spent indoors became a wonderful memory. The facility is equipped with Bluetooth speakers and a projector, allowing us to enjoy music, read books, or watch movies in a spacious and cozy interior—a truly blissful

It's great to have a BBQ terrace. The villa is lovely, and there's a spacious sauna and bath. The best part is that all rooms come with underfloor heating. It's warm enough, so you don't have to worry about getting cold. The kitchen is equipped with an IH stove, which is re

It is a luxurious Facility with a spacious layout, nestled deep within a large property. The view from the wide, open windows is also wonderful. We were able to relax in peace and quiet. If we could ask for more, it was a bit disappointing that a black substance came out of the j

The BBQ was plentiful and delicious. The amenities were fully equipped, even for the dogs, making it a lovely space for both humans and dogs. The bath and sauna were clean and comfortable. We would love to stay here again soon for a family trip. Thank you to the staff for tak

Also, the bath and washroom were spacious, so even with several children, we could enjoy it without any stress. A clean space with tasteful interior design where both dogs and humans can relax is very precious. I would love to use this place again with dog-loving friends or impor

The wine we received as a Diamond member benefit was incredibly delicious. Also, there was a Staub pot, so we were happy to cook delicious meals! It was a pity that the BBQ outside ended in just 15 minutes due to insects, but we'll try again next time! There is a TV in the room,

We stayed as a family of seven for our summer vacation. The view of Mt. Fuji from the Room was amazing. The Room and tableware were spotless—nothing to complain about. When the vending machine didn’t return change, the staff responded very quickly and courteously. We’d love to st

This was my first stay with SANU. The high ceilings, spotless space, and modern wood design truly lifted my spirits. I stayed without renting a car; aside from the 30-minute walk each way to the nearest convenience store, it wasn’t inconvenient, and I had a full day enjoying the

This was my second stay, and it exceeded my expectations. Perhaps because I stayed from Sunday night through the weekdays, it was even quieter and more comfortable than last time. Above all, the staff’s thoughtfulness and perfect sense of distance were outstanding. With a wonderf