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(Meals) The teppanyaki was cooked with care, tasted fantastic, and paired perfectly with champagne and wine—it was exceptional. Breakfast was also delicious. The anniversary plate was stylish and very tasty too. We even received a gift at checkout! Everything exceeded our expec

During dinner, the surprise of fireworks, a message, and a birthday song for dessert made my mother and the whole family very happy. (I had requested this over the phone in advance.) We also had a Polaroid photo taken and received a message card, which became a wonderful keepsake

We thoroughly enjoyed these as always, and the smiles of the staff were truly comforting! This time, we tried two new experiences: - Large Public Bath - Spa Treatment Both were excellent as well. The large public bath had a cascading hot spring bench that felt wonderful

I was truly happy to see my car-loving husband and child having a great time all day long. With its wonderful design integrated with the museum and the race track, I think it’s a place where you can enjoy a one-of-a-kind experience. Everyone at the Hotel and the museum was very k

We celebrated our parents' wedding anniversary here. Thanks to the high quality and modernity of the facility, the excellent teppanyaki, the chef's entertaining performance, and generally outstanding service from staff, we had a very fulfilling stay. The exceptional attentiveness

Stayed here to enjoy two days at Gotemba Outlet. The Hotel exceeded all expectations. It is compact overall but clean, stylish, and beautiful. The Room was spacious enough, and the bed was very comfortable. The washer-dryer was very helpful. The pajamas were incredibly comfortabl

I always look forward to dinner during my stays, and this time it exceeded my expectations with its delicious offerings. The facility is well-maintained, allowing for a comfortable stay throughout. Thank you to all the staff members for their hospitality. I look forward to

Fuji beyond the mountains. We enjoyed sitting on the terrace and relaxing. The provided hammock, dodgebee, and badminton were also fun to use. The meals were delightful, featuring colorful appetizers (which would be even better if served cold), high-quality meat and shrimp, and

The best part is that all rooms come with underfloor heating. It's warm enough, so you don't have to worry about getting cold. The kitchen is equipped with an IH stove, which is reassuring. If you have someone good at cooking, you can bring all the ingredients and have a

Fuji in Lake Yamanaka was also very appealing, and we truly enjoyed a luxurious time surrounded by nature. The spacious living room and well-equipped kitchen made it easy to feel at home, and the seasonal scenery outside the windows was wonderfully soothing. We took our time enj

It was a wonderful place that I can confidently recommend to others! Below are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Exquisite, beautifully presented meals: The ingredients prepared in the refrigerator were the perfect amo

Also, the bath and washroom were spacious, so even with several children, we could enjoy it without any stress. A clean space with tasteful interior design where both dogs and humans can relax is very precious. I would love to use this place again with dog-loving friends or impor

The wine we received as a Diamond member benefit was incredibly delicious. Also, there was a Staub pot, so we were happy to cook delicious meals! It was a pity that the BBQ outside ended in just 15 minutes due to insects, but we'll try again next time! There is a TV in the room,

We stayed as a family of seven for our summer vacation. The view of Mt. Fuji from the Room was amazing. The Room and tableware were spotless—nothing to complain about. When the vending machine didn’t return change, the staff responded very quickly and courteously. We’d love to st

This was my first stay with SANU. The high ceilings, spotless space, and modern wood design truly lifted my spirits. I stayed without renting a car; aside from the 30-minute walk each way to the nearest convenience store, it wasn’t inconvenient, and I had a full day enjoying the