บริเวณรอบๆ ภูเขาไฟฟูจิ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

We stayed for three nights with our Golden Retriever. The Room was spacious and clean, and the private dog run made our stay very comfortable. All of the staff were friendly and attentive. For meals, we were provided with a private dining room, which was very helpful as we could bring our large dog without worrying about others. The Onsen was also wonderful. We would love to visit again.

This was our second stay as a couple with our dog. Because it is a private rental house with exterior walls, we didn’t have to worry about the surroundings and were able to relax and enjoy a luxurious time in the Room. For meals, the ingredients were prepared in the refrigerator and we cooked for ourselves, but the recipes made it easy to prepare everything smoothly. We also appreciated that the menu was different on the second night, so we never got bored. The staff were very polite and kind. Even if we had questions, we could reach them by phone, which made us feel at ease throughout our stay. It was also great fun chatting during check-in and check-out. Our dog looked happy from start to finish. It was an Accommodation that makes us want to come back again for sure.

It was great that I could take my dog for a normal walk. The Room was also cleaned well, and my dog relaxed without any fuss. The bath had a larger tub than a Business Hotel, and the shampoo and other amenities provided had a pleasant herbal scent. Being able to eat in the Room was also nice because my dog didn’t feel lonely. Even though it has an auto-lock, I accidentally went out without my key, and they came to unlock it for me twice. They helped me without showing any annoyance, which I really appreciated. I’m glad there were places nearby for walks. The cakes from the cake shop just a 1-minute walk away were delicious too.

I heard this is the oldest property in Reggina. The building did feel a bit dated, but it was kept very clean. The bedding was comfortable and I slept well. The staff were especially wonderful. Reggina is consistently pet-first, which made us feel at ease. Both dinner and breakfast were Japanese-style and very delicious.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

We stayed here to celebrate an anniversary with close friends! The stylishly designed living area and the Room with a sauna were absolutely perfect for a girls’ trip. If we have the chance, we’d love to stay again. Thank you very much!

All staff greeted us cheerfully, the guidance was courteous, and they even helped direct cars in the parking lot. The Accommodation was spotless and offered outstanding hospitality. Above all, the open-air bath was spacious, clean, and wonderful—it really helped us unwind. It was a shame we couldn’t go out onto the terrace due to bad weather, but we’d love to visit again on a sunny day. Thank you very much!!

This was our third stay. Our whole family loves it, and although we consider other places each time, we always end up choosing this one. Above all, the view of Mt. Fuji right in front of you is breathtaking. (Depending on the weather, there were days when it wasn’t visible even though it’s so close.) Every dish was delicious, and we truly enjoyed a luxurious getaway with meals prepared right in front of us. All the staff were courteous and friendly, and we’d love to visit again in a different season.

Two nights with my family during summer vacation in a Mt. Fuji view Room. A relaxing trip with our dog. Mt. Fuji looked beautiful in the morning. Choosing a Mt. Fuji view Room was absolutely the right decision. Lake Yamanaka was cool and perfect for a summer getaway. The outdoor dog run was clean, and we had a great time playing. The rooftop dog run was especially stunning, with the contrast between the blue flooring and Mt. Fuji. Breakfast and dinner were delicious as well. However, after two nights we started craving rice. It would be nice to have steamed white rice at breakfast in addition to bread. One thing that bothered us was the smell when we first entered the Room. Turning the air purifier up to MAX helped quite a bit, but... That was the only downside—overall we were satisfied. This has become one of the Hotels we’d like to return to. Thank you very much.

The Hotel has a wonderful overall atmosphere, and everything was kept very clean, so I had a comfortable stay. From the warm welcome to the front desk service and the staff during meals, everything was excellent. Thanks to you, I had a truly pleasant time—thank you very much. Mt. Fuji from the bath, Mt. Fuji from the guest room, and Mt. Fuji while enjoying breakfast. Although the sky was cloudy, Mt. Fuji appearing now and then was breathtaking. I chose the Western-style breakfast, and everything was delicious—I left completely full in the morning. This is a Hotel I would definitely like to visit again if I have the chance. Thank you for taking such good care of me.

I stayed here with my sisters and mother for a family trip. The interior was beautiful and luxurious, exactly as shown in the photos—we were amazed! The sauna and open-air bath were spotless, and we enjoyed them again and again. We had fun making marshmallows, baked apples, and roasted sweet potatoes at the fire pit, then did a BBQ on the indoor grill. There’s a large supermarket nearby with everything you need, so it’s easy to come empty-handed. The beds were incredibly comfortable too. Our first glamping experience was a huge success—we’ll definitely be back!!

The entire Facility was very clean, and not only the bedrooms but also the toilets, shower rooms, and even the large public bath were kept spotless, so we had a very comfortable stay. The meals were also delicious, and the experience itself—starting a fire ourselves and grilling and cooking—was truly fun and became a memorable time for our family. Above all, we were most impressed by the hospitality of the staff. We have stayed at many Hotels and Accommodations, but the team here was without a doubt among the very best. We visited with two small children and were worried about whether we could manage starting a fire and doing BBQ properly, but the staff kindly and carefully taught us what to do and naturally supported us at just the right moments. We really appreciated how they watched over us with perfect distance—never intrusive. It wasn’t luxurious like a high-end Hotel; instead, it offered warm human connection and time for our family to work together, giving us an incredible sense of happiness unlike anything we’ve experienced before. There aren’t many Accommodations that make you think “I want to come back,” but this is a place we genuinely feel like visiting even every month. It was an outstanding experience that left our whole family completely satisfied. We would love to stay again.

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

First time staying here. The exterior and interior were both very beautiful, and the Room was spotless and felt very clean. The baths were spacious, both the indoor bath and the semi-open-air bath. The sauna was at just the right temperature, and the cold plunge made with Mt. Fuji water was freezing cold. My companions were very satisfied and said they want to stay here again. As the organizer, I really looked good.

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

Older Hotels often have the best locations, so we came looking forward to the stunning combination of Mt. Fuji and Lake Yamanaka—and it was exactly as expected. Because the Hotel is built on higher ground, there is nothing to block the view of Mt. Fuji, and the panorama is outstanding. And on top of that, even during the Obon holiday period, we were upgraded to a suite—thank you very much. When I woke up in the morning and opened the large terrace window, after the previous day’s cloudy weather, a magnificent view of Mt. Fuji suddenly appeared before us. It was a birthday trip with my 92-year-old mother, and she was absolutely delighted. In the evening we enjoyed a full-course French dinner. The staff were pleasant, and everything was delicious. We also visited the café—the dessert made with an entire peach cost just 1,000 yen including tax and service charge! It was incredibly tasty, great value, and we were very satisfied. The building is undeniably old, but our stay was very comfortable. Lake Yamanaka may be less well-known among the Fuji Five Lakes, but it’s quiet and we really loved it. We would like to visit again in autumn to enjoy the fall foliage.

We stayed here for a trip to Yamanashi. We stayed two nights, and it was disappointing not to see Mt. Fuji from the first day, but on the last day we could see Mt. Fuji perfectly from the window! There are houses nearby, but it was my first time seeing Mt. Fuji so beautifully and I was truly moved. I think this is a log cabin with a spectacular view. The cabin has a cypress barrel bath, which feels wonderfully luxurious. This time we couldn’t see Mt. Fuji while bathing, but on a clear day it seems like it would be an amazing scenic bath! The public bathhouse directly across the street was also great.