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As always, the beautifully presented and delicious meals made with seasonal and local ingredients, the perfectly tempered onsen with natural flowing hot spring water, the staff's attentive hospitality, and the consistently high-quality service befitting a luxury ryokan allowed us

As always, the staff were full of hospitality, making this another truly lovely stay. With the Classic Hotel Passport, you receive one free night voucher upon completion, and my spouse and I have been talking about coming back to Kawana Hotel to experience this wonderful stay ag

Thank you very much for your exceptional hospitality. We stayed here for our wedding anniversary, and the hospitality was wonderful, making our stay perfect. We are truly grateful. The meals were varied, and both the quantity and quality were excellent. We were very satisfied

It was about a 7–8 minute taxi ride from Granpal Park, so our tired kids didn’t get cranky. The food was delicious, the Onsen was wonderful, and we were very satisfied. The staff were kind and made us feel comfortable. The Room was spacious, so the four of us could relax comforta

We couldn’t finish everything at dinner, but they kindly made rice balls for us to take back—such thoughtful service! The Room was clean, and as an electronic cigarette smoker myself, I appreciated that there wasn’t any tobacco smell—it was truly pleasant. I will definitely

Someone walked in the swimming area, so we would like guests to walk only in the designated free area where floats and similar items are allowed. It would also be helpful to have a notice about this. Overall, it was a very satisfying trip.

The meals were delightful with crispy tempura and herbal hot pot among others, while breakfast featuring rolled omelets and seaweed tofu was equally delicious. It is a popular accommodation that is difficult to book, but we were fortunate to secure a reservation this time. We

We were looking for an accommodation with a private open-air bath and in-room dining as we were traveling for my husband's birthday with an infant. The room, the meals, and the staff were all wonderful, and we were extremely satisfied. They provided thoughtful touches such as non

Of course, the large public bath was great too, but being able to stretch out and enjoy free-flowing Onsen in our Room was the ultimate luxury. Thanks to the warm hospitality of all the staff and the delicious meals, it became a truly wonderful trip. We would love to stay again.

Everything was delicious. Unlike many Ryokan breakfasts that are overly large and end up getting cold, this one was served warm with delicate flavors—we were very satisfied. They also prepared child-friendly options such as softly cooked rice and a lightly seasoned clear soup. Th

It really relieved my fatigue and was comfortable. The French cuisine for dinner used local vegetables, and both the presentation and the taste and quantity were very satisfying. Also, the smiles of the staff were nice... It's a cozy place, but whether with family or a partner, i

Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband was delighted by how delicious everything was. For breakfast this time we chose Japanese cuisine. The clay-pot rice selected by a rice meister

Overall, it was an extremely satisfying stay. The room was spacious, impeccably clean, and very comfortable. The private onsen open-air bath was particularly impressive with ample space, a roof to shield from rain, and even a bench for relaxation—absolutely perfect. The ameni

The reflecting pool terrace offers different scenery during the day and at night. The view from the Room is also breathtaking—nothing to complain about. Dinner was a kaiseki course, served at just the right pace by the staff, and I felt this Hotel offers excellent hospitality. Th

The all-you-can-drink Chardonnay wine was also delicious! There were several private baths, and it was nice to be able to check availability on my phone! There were plenty of play areas for children, and my daughter was running around saying she wanted to go here and there! The f