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We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

As we had never stayed in Atami before, we chose this Hotel for our 40th wedding anniversary trip. When I mentioned it to the staff at check-in, they surprised us with an anniversary dessert plate at dinner. It was beautifully done, and we truly appreciated the care they put into it for us. We chose a Room with an open-air bath. We were able to relax and soak while enjoying the view. The large public bath was also very pleasant. The meals were a delight for both the eyes and the palate. We were told the menu had just changed to the autumn selection, and in particular, the tilefish scale-grilled dish was outstanding. At breakfast the next morning, I noticed that the flowers in the vase on our table were different from those at dinner; when I asked a staff member, they said they change them between night and morning. I was impressed by such thoughtful attention to detail. Breakfast was also served as a course meal, and it was fun being able to choose between an egg dish or curry. The butter served with the bread was white in color with a rich flavor—absolutely delicious. Overall, every staff member provided courteous service and had wonderful smiles. Their attentive yet unobtrusive approach felt just right. As someone who lives a busy day-to-day life, thank you for giving me such an extraordinary escape—it became a truly memorable trip thanks to you all. We would love to visit again soon.

The Room was wonderful, and the food was absolutely outstanding. Above all, the staff’s hospitality and service were truly exceptional—it reminded me once again how important people are. I had a lovely one-night stay, and it has become a place I definitely want to visit at least once every six months. Thank you very much.

We stayed here for a birthday trip, and it truly was a completely satisfying stay. Dinner was top-class in every respect—flavor, presentation, and ingredient quality—and the smoked splendid alfonsino was especially outstanding. They also kindly prepared a special birthday message plate at dinner, which made us very happy. The restaurant service and atmosphere were wonderful as well. The Japanese breakfast the next morning was also high quality, and the presentation using a wooden bento box felt fresh and memorable. The Room was very spacious, and the ocean view from the second floor was breathtaking—sea and sky blending into one. Soaking in the open-air bath (Onsen) while gazing at the moon was an indescribably blissful moment. With no TV intentionally provided, we were able to enjoy a digital detox and fully immerse ourselves in nature. Our daughter loved the pool too, so I highly recommend it for families with children. The lounge bar offered a wide variety of drinks and alcohol, and it was convenient and appreciated that we could bring them back to our Room. We would definitely like to stay again.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

Thank you very much for your hospitality the other day. Although it was only for one night, I was able to relax deeply. As rumored, the breakfast and dinner were delicious, everyone’s hospitality was excellent, and the Room was wonderful. I’m truly glad I chose to stay here. I also sincerely appreciate you finding my lost item and sending it to me right away—it was a great help. I hope to visit again soon. Thank you very much.

The meals, hospitality, Room, views, and bath—everything made for a wonderful stay. I have never had rice this delicious before. The tea was also excellent, and the grilled dried horse mackerel at breakfast was outstanding. In any case, I’m adding this Accommodation to my top five places I want to stay again. I hope to visit again someday. Thank you very much.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

Although I have stayed at HIRAMATSU several times, HIRAMATSU Atami offered the most heartfelt hospitality.

This time, we were completely satisfied with the Room, meals, and staff. Last time, the front desk staff were unfriendly and I wondered what was going on, but this time both check-in and check-out were very pleasant. The meals were also delicious, and although it was the same attendant as last time, they were extremely considerate. Thank you very much!

Relax in the Onsen, enjoy delicious meals, soak your feet in the footbath while drinking milk, and take your time admiring the stunning view through the large window from the Room. It was truly wonderful. The food was excellent; every dish was prepared with care by the head chef, and even the tableware was beautiful. The course meal came in just the right portions, and everything tasted great. The breakfast buffet was also all handmade with rich, thoughtful flavors. The Onsen was clean and well maintained, and I went in many times. The staff service was outstanding as well. Their spirit of hospitality showed even in the smallest details, and the service was excellent. My companion was very satisfied too. I felt it’s a Hotel where adults can relax and enjoy a luxurious stay. The 4.6-star rating wasn’t a lie. Unfortunately we couldn’t see Mt. Fuji this time, so I’ll visit again. It was also amazing to lie down and watch the clouds move through a picture-frame-like window. It really is a great Hotel.

My 88-year-old mother, my sister and I, my daughter, and my two grandchildren (six of us across four generations) stayed at Atami Korakuen Hotel for one night and two days. Although we were a group with a wide range of ages, everyone was comfortable, and we were very satisfied with our stay. The Shuttle Service bus from Atami Station to the Hotel was extremely helpful. Our Room was an 18-tatami Japanese-style room with large windows, so we could also enjoy the beautiful nighttime view of Atami town. The breakfast and dinner buffets offered a great variety—from dishes my mother enjoys to kid-friendly options—so everyone could enjoy the meals together regardless of age. The freshly grilled dried horse mackerel was especially delicious. The large public bath was equipped with a baby bath and baby soap, so we felt at ease bathing even with our young grandchildren. We truly appreciated the thoughtful attention to detail. When we asked the front desk to arrange a taxi for getting around, they responded quickly, which helped us a lot. This is a Hotel I can wholeheartedly recommend to families traveling with babies or elderly relatives. We would love to stay again as a family. Thank you for the wonderful memories.

As always, we had a relaxing stay. Thank you very much. Compared to the past, it felt like there were fewer dishes, but given the times, I understand that can’t be helped. I was also happy that you still served rockfish. Just one thing I noticed: I wish there had been a bit more sauce for the rockfish.

We stayed in a Room with an open-air bath overlooking the ocean under the fireworks festival Plan. The staff were very attentive, the food was delicious, and we fully enjoyed the many private open-air baths. There is also a beach and a park nearby, so our children had a great time. We would love to stay again.

We stayed for two nights with our two Pomeranians and my father, and had a very comfortable time at this dog-first Accommodation. The staff, the Room, the meals, and the bath were all excellent. Since it was hot, we really appreciated being able to borrow a free cooling neck wrap for our dogs. The portions were generous, and I’m sorry we couldn’t finish everything. We would love to stay again.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.